A COMPARATIVE STUDY IN PUBLIC-PRIVATE HOSPITALS ABOUT EFFECTS OF PSYCHOLOGICAL CONTRACT ON EMPLOYEE PERFORMANCE

Yıl 2018, Cilt: 3 Sayı: 1, 59 - 81, 25.04.2018

Erhan Kılınç , H. Mustafa Paksoy

https://doi.org/10.31201/ijhmt.376255

Cited By: 1

Öz

The psychological contract is a set of mental
expectations created by the individual, which is an unspoken agreement that
reveals what the organizations and the workers expect from each other and
whether these expectations are met. The main aim of this study was to determine
the level of psychological contractual expectations, the level of satisfy and breach
of the psychological contracts of the health professionals working in public
and private hospitals and to determine whether there is any difference between
them. The universe of the study (N = 5112) has been created healthcare services
professionals (physicians, nurses, midwives, health technicians) at the public
hospitals and private hospitals which operating in the center of Gaziantep
City. It were applied questionnaire to total 1202 person (23.61%) at between
January-April 2015. The data were evaluated using the SPSS 15.0 program using
frequency and percentage analyzes, factor analysis, significance test between
two means (T test), analysis of variance (ANOVA), correlation analysis.
According to the results of the study, it was determined that the levels of
psychological contract expectations and institutional satisfaction of private
hospital health workers were higher than those of public hospital health
workers. It was determined that the level of violation of psychological
contract of public hospital healthcare workers is higher than that of private
hospital health workers. A statistically significant negative
correlation was found between psychological contract violation and employee
performance (p <0.01).

Anahtar Kelimeler

psychological contract, employee performance, healthcare workers

Kaynakça

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