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Örgütsel İyileştirme ve Örgütsel Sağlık

Yıl 2022, Cilt: 6 Sayı: 11, 61 - 86, 25.02.2022
https://doi.org/10.29064/ijma.993107

Öz

Örgütsel iyileştirme, dinamik değişim ve zorlayıcı rekabet ortamında örgütlerin sürece uyum kapasitelerinin artırılmasını sağlayan örgütsel uygulamaları içermektedir. Örgütsel sağlığın korunmasına yönelik bu uygulamalar kültür, insan kaynakları, süreç ve performans düzenlemeleri, değişimin yönetilmesi ve inovasyon, öğrenme gibi bir dizi boyutun dikkate alınmasını gerektirmektedir. Bununla birlikte örgütsel sürecin, performansın ve kalitenin metrik olarak sayısallaştırılmasını, somut hale getirilmesini ve buna yönelik önleyici tedbirlerin alınmasını gerektiren bir anlayışı kapsamaktadır. Bu doğrultuda günümüz örgütsel iyileştirme uygulamalarında Kaizen, TKY, Six Sigma, Yalın Üretim gibi yöntem ve anlayışlar ile kalite yönetim standartları gibi bir çok standardize edilmiş iyileştirme çerçeveleri yaygın olarak kullanılmaktadır. Bir döngü içerisinde kendini var eden ve süreklilik kazanan örgütsel iyileştirmeler, döngü içerisindeki geri dönütler ve sonuçlar ile beslenmekte ve her iyileştirme başka bir iyileştirme için girdi sağlamaktadır. Bu bağlamda örgütsel iyileştirmeler, profesyonel yeterlikler gerektirmekte ve örgütler açısından kurumsal iyileştirme birimlerini ve uzmanlaşmayı zorunlu kılmaktadır.

Kaynakça

  • Arikkök, M. (2017). Total Quality Management: The way to achieve quality excellence. https://www.researchgate.net/publication/312054032_Total_Qualıty_Management adresinden elde edilmiştir.
  • Bhattacharyya, D. K. (2011). Organizational Change and Development. (1st Edition). Oxford University Press.
  • Boca, G. D. (2011). Kaizen Method In Production Management. (Conferance Paper), Young Scientists 2011 International Conference, Moscow, Russia.
  • Central Christian College of Kansas-CCCK (2016). 5 Strategies to Improve Organizational Effectiveness. https://myonline.centralchristian.edu/news/2016/08/17/5-strategies-improve-organizational-effectiveness adresinden edinilmiştir.
  • Cummings, T. G., & Huse, E. F. (1989). Organizational Development and Change (4th ed.) St. Paul, MN: West Publishing.
  • Cummings, T. G., & Worley, C. G. (1993). Organizational Change and Development (Fifth Edition). West Publishing.
  • Demirbas, D., Blackburn, R., & Bennett, D. (2019). Kaizen Philosophy In A Modern-Day Business. Istanbul: Istanbul University Press.
  • Dickson, G. (2021). 10 Dead Simple Ways to Improve Your Company Culture. https://blog.bonus.ly/improve-company-culture/ adresinden edinilmiştir.
  • Fieldman, H. (2021). 3 Process Improvement Techniques Your Organization Can Employ Now. https://www.bigskyassociates.com/blog/3-process-improvement-techniques-your-organization-can-employ-now adresinden edinilmiştir.
  • Gagnon, John ve Theunissen (2021). Organizational health: A fast track to performance improvement. https://www.mckinsey.com/business-functions/organization/our-insights/organizational-health-a-fast-track-to-performance-improvement adresinden edinilmiştir.
  • Garvin, D. A. (1993). Building a Learning Organization. https://hbr.org/1993/07/building-a-learning-organization adresinden edinilmiştir.
  • Green, S. (2019). 10 Tips to Improve Your Company’s Organizational Culture. https://www.achievers.com/blog/10-tips-to-improve-your-companys-organizational-culture/ adresinden edinilmiştir.
  • Hayler, R., & Nichols, M. D. (2007) Six Sigma For Financial Services New York, NY: McGraw-Hill.
  • International Organization for Standardization [ISO] (2015). Quality management principles. Switzerland: Geneva.
  • IREX (2021). IREX’s Guide to Organizational Performance Improvement. https://www.irex.org/sites/default/files/node/resource/irex-guide-organizational-performance-improvement.pdf adresinden edinilmiştir.
  • Khan, S. A., & Zaidi, S. A. (2012). Ranking of manufacturing systems criteria. International Journal for Research in Applied Science and Engineering Technology, 6(5), 2936-2941.
  • Maphis, K. (2020). Process Improvement May Not Be Happening at Your Organization. https://er.educause.edu/blogs/2020/6/process-improvement-may-not-be-happening-at-your-organization adresinden edinilmiştir.
  • Manea, D. (2013). Lean Production – Concept And Benefits. Review of General Management, 17 (1), 164-171.
  • Nadeau, R. (2020). 6 Steps to Improve Your Organization's Performance. https://www.business.com/articles/6-steps-to-improve-organization-performance-2/ adresinden edinilmiştir.
  • Niaz, A. (2021). How to Improve An Organızation’s Performance. https://www.hrcsuite.com/organization-performance/ adresinden edinilmiştir.
  • Potocki, K. A., & Brocato, R. C. (1995). A System of Management for Organizational Improvement. Johns Hopkins Apl Technical Digest, 16(4), 402-412.
  • Pyzdek, T. (2003). The Six Sigma Handbook, McGraw-Hill.
  • Sarfin, R. L. (2021). How to Improve Organization Changes. https://smallbusiness.chron.com/improve-organization-changes-21854.html adresinden edinilmiştir.
  • Slobodan, Z., & Mladenka, B. (2015). Organizational Change and Improvement Performance of Companies. Economic Analysis, 48(1), 98-107.
  • Sutherland, C. (2019). 5 Key Benefits of Organizational Development. https://explorance.com/blog/5-key-benefits-organizational-development/ adresinden edinilmiştir.
  • Tedder, D. (2020). Is Your Organization Good At Getting Better? https://www.thinkhdi.com/library/supportworld/2020/is-your-organization-good-at-getting-better.aspx adresinden edinilmiştir.
  • Titu, M. A., Oprean, C., & Grecu, D. (2010). Applying the Kaizen Method and the 5S Technique in the Activity of Post-Sale Services in the Knowledge-Based Organization. İnternational Multiconference of Engineers and Computer Scientists (IMECS), March 17-19 2010, Hong Kong.
  • Türk Standartları Enstitüsü [TSE] (2020a). 2021 Yılı Performans Programı. Ankara: TSE Raporları
  • Türk Standartları Enstitüsü [TSE] (2020b). Covıd-19 Hijyen, Enfeksiyon Önleme ve Kontrol Kılavuzu. Ankara: TSE Yayınları
  • https://www.cencenelec.eu/european-standardization/cen-and-cenelec/

Organizational Improvement and Organizational Health

Yıl 2022, Cilt: 6 Sayı: 11, 61 - 86, 25.02.2022
https://doi.org/10.29064/ijma.993107

Öz

Organizational improvement includes organizational practices that increase the capacity of organizations to adapt to the process in an environment of dynamic change and compelling competition. These practices for the protection of organizational health require consideration of a number of dimensions such as culture, human resources, process and performance regulations, management of change, and innovation and learning. In addition, it includes an understanding that requires the metrical digitization of the organizational process, performance and quality, making it concrete and taking preventive measures for this. In this direction, many standardized improvement frameworks such as Kaizen, TQM, Six Sigma, Lean Manufacturing and quality management standards are widely used in today's organizational improvement practices. Organizational improvements that create and sustain themselves in a cycle are fed by the feedback and results in the cycle, and each improvement provides input for another improvement. In this context, organizational improvements require professional competencies and require institutional improvement units and specialization for organizations.

Kaynakça

  • Arikkök, M. (2017). Total Quality Management: The way to achieve quality excellence. https://www.researchgate.net/publication/312054032_Total_Qualıty_Management adresinden elde edilmiştir.
  • Bhattacharyya, D. K. (2011). Organizational Change and Development. (1st Edition). Oxford University Press.
  • Boca, G. D. (2011). Kaizen Method In Production Management. (Conferance Paper), Young Scientists 2011 International Conference, Moscow, Russia.
  • Central Christian College of Kansas-CCCK (2016). 5 Strategies to Improve Organizational Effectiveness. https://myonline.centralchristian.edu/news/2016/08/17/5-strategies-improve-organizational-effectiveness adresinden edinilmiştir.
  • Cummings, T. G., & Huse, E. F. (1989). Organizational Development and Change (4th ed.) St. Paul, MN: West Publishing.
  • Cummings, T. G., & Worley, C. G. (1993). Organizational Change and Development (Fifth Edition). West Publishing.
  • Demirbas, D., Blackburn, R., & Bennett, D. (2019). Kaizen Philosophy In A Modern-Day Business. Istanbul: Istanbul University Press.
  • Dickson, G. (2021). 10 Dead Simple Ways to Improve Your Company Culture. https://blog.bonus.ly/improve-company-culture/ adresinden edinilmiştir.
  • Fieldman, H. (2021). 3 Process Improvement Techniques Your Organization Can Employ Now. https://www.bigskyassociates.com/blog/3-process-improvement-techniques-your-organization-can-employ-now adresinden edinilmiştir.
  • Gagnon, John ve Theunissen (2021). Organizational health: A fast track to performance improvement. https://www.mckinsey.com/business-functions/organization/our-insights/organizational-health-a-fast-track-to-performance-improvement adresinden edinilmiştir.
  • Garvin, D. A. (1993). Building a Learning Organization. https://hbr.org/1993/07/building-a-learning-organization adresinden edinilmiştir.
  • Green, S. (2019). 10 Tips to Improve Your Company’s Organizational Culture. https://www.achievers.com/blog/10-tips-to-improve-your-companys-organizational-culture/ adresinden edinilmiştir.
  • Hayler, R., & Nichols, M. D. (2007) Six Sigma For Financial Services New York, NY: McGraw-Hill.
  • International Organization for Standardization [ISO] (2015). Quality management principles. Switzerland: Geneva.
  • IREX (2021). IREX’s Guide to Organizational Performance Improvement. https://www.irex.org/sites/default/files/node/resource/irex-guide-organizational-performance-improvement.pdf adresinden edinilmiştir.
  • Khan, S. A., & Zaidi, S. A. (2012). Ranking of manufacturing systems criteria. International Journal for Research in Applied Science and Engineering Technology, 6(5), 2936-2941.
  • Maphis, K. (2020). Process Improvement May Not Be Happening at Your Organization. https://er.educause.edu/blogs/2020/6/process-improvement-may-not-be-happening-at-your-organization adresinden edinilmiştir.
  • Manea, D. (2013). Lean Production – Concept And Benefits. Review of General Management, 17 (1), 164-171.
  • Nadeau, R. (2020). 6 Steps to Improve Your Organization's Performance. https://www.business.com/articles/6-steps-to-improve-organization-performance-2/ adresinden edinilmiştir.
  • Niaz, A. (2021). How to Improve An Organızation’s Performance. https://www.hrcsuite.com/organization-performance/ adresinden edinilmiştir.
  • Potocki, K. A., & Brocato, R. C. (1995). A System of Management for Organizational Improvement. Johns Hopkins Apl Technical Digest, 16(4), 402-412.
  • Pyzdek, T. (2003). The Six Sigma Handbook, McGraw-Hill.
  • Sarfin, R. L. (2021). How to Improve Organization Changes. https://smallbusiness.chron.com/improve-organization-changes-21854.html adresinden edinilmiştir.
  • Slobodan, Z., & Mladenka, B. (2015). Organizational Change and Improvement Performance of Companies. Economic Analysis, 48(1), 98-107.
  • Sutherland, C. (2019). 5 Key Benefits of Organizational Development. https://explorance.com/blog/5-key-benefits-organizational-development/ adresinden edinilmiştir.
  • Tedder, D. (2020). Is Your Organization Good At Getting Better? https://www.thinkhdi.com/library/supportworld/2020/is-your-organization-good-at-getting-better.aspx adresinden edinilmiştir.
  • Titu, M. A., Oprean, C., & Grecu, D. (2010). Applying the Kaizen Method and the 5S Technique in the Activity of Post-Sale Services in the Knowledge-Based Organization. İnternational Multiconference of Engineers and Computer Scientists (IMECS), March 17-19 2010, Hong Kong.
  • Türk Standartları Enstitüsü [TSE] (2020a). 2021 Yılı Performans Programı. Ankara: TSE Raporları
  • Türk Standartları Enstitüsü [TSE] (2020b). Covıd-19 Hijyen, Enfeksiyon Önleme ve Kontrol Kılavuzu. Ankara: TSE Yayınları
  • https://www.cencenelec.eu/european-standardization/cen-and-cenelec/
Toplam 30 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Mesut Demirbilek 0000-0002-7570-7807

Erken Görünüm Tarihi 25 Şubat 2022
Yayımlanma Tarihi 25 Şubat 2022
Gönderilme Tarihi 8 Eylül 2021
Kabul Tarihi 17 Ocak 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 6 Sayı: 11

Kaynak Göster

APA Demirbilek, M. (2022). Örgütsel İyileştirme ve Örgütsel Sağlık. International Journal of Management and Administration, 6(11), 61-86. https://doi.org/10.29064/ijma.993107