How Supervisor Incivility Affects Social Exclusion: The Role of Boss Phubbing and Trust in Manager

Yıl 2021, Cilt: 6 Sayı: 14, 103 - 116, 28.02.2021

Seyhan Özdemir , Ramazan Erdem

https://doi.org/10.25204/iktisad.855534

Cited By: 3

Öz

The aim of the study is to determine the sequential mediating roles of boss phubbing and trust in manager in the relationship between supervisor incivility and social exclusion. The research data were obtained from 278 working adults. The study data was used online, and the prepared questionnaire was applied using the convenience sampling method. Descriptive statistics, confirmatory factor analysis, correlation, and regression analysis based on the bootstrap method were used in analyzing the collected data. A sequential mediation model was used to examine the relationship between supervisor incivility and social exclusion. As a result of the analysis, a positive relationship is found between variables except for trust in manager. In addition, supervisor incivility predicts boss phubbing behavior in a positive and significant way. There is a sequential mediation relationship between supervisor incivility and social exclusion between boss phubbing and trust in manager. Finally, according to the results of Bootstrap, it was found that the indirect effect of supervisor incivility on social exclusion via boss phubbing and trust in manager was significant.

Anahtar Kelimeler

Supervisor Inciviılity,, Boss Phubbing,, Supervisor Trust,, Social Exclusion.

Yönetici Nezaketsizliği Sosyal Dışlanmayı Nasıl Etkiler: Yönetici Sosyotelizmi ve Yöneticiye Güvenin Rolü

Öz

Çalışmanın amacı, yönetici nezaketsizliği ve sosyal dışlanma ilişkisinde yönetici sosyotelizmi ve yöneticiye güvenin sıralı aracılık rolünü tespit etmektir. Araştırmanın verileri 278 çalışan yetişkinden elde edilmiştir. Çalışma verileri için çevrimiçi anket kullanılmış olup, hazırlanan anket kolayda örnekleme yöntemi kullanılarak uygulanmıştır. Toplanan verilerin analizinde, betimleyici istatistikler, doğrulayıcı faktör analizi, korelasyon ve Bootstrap yöntemini esas alan regresyon analizleri kullanılmıştır. Yönetici nezaketsizliği ile sosyal dışlanma arasındaki ilişkileri incelemek için sıralı bir arabuluculuk modeli kullanılmıştır. Yapılan analizler sonucunda, değişkenler arasında yöneticiye güven haricinde pozitif ilişki bulunmuştur. Ayrıca, yönetici nezaketsizliği yönetici sosyotelizm davranışını pozitif yönlü ve anlamlı bir şekilde yordamaktadır. Yönetici nezaketsizliği ile sosyal dışlanma arasındaki ilişkide yönetici sosyotelizmi ve yöneticiye güvenin sıralı aracılık rolü vardır. Son olarak, Bootstrap sonuçlarına göre, yönetici nezaketsizliğinin yönetici sosyotelizmi ve yöneticiye güven vasıtasıyla sosyal dışlanma üzerindeki dolaylı etkisi anlamlı bulunmuştur.

Anahtar Kelimeler

Yönetici Nezaketsizliği,, Yönetici Sosyotelizmi,, Yöneticiye Güven,, Sosyal Dışlanma

Kaynakça

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