ÖRGÜTSEL VATANDAŞLIK DAVRANIŞI, AÇIK İNOVASYON VE FİRMA PERFORMANSI İLİŞKİSİ

Yıl 2022, Cilt: 10 Sayı: 1, 18 - 37, 09.08.2022

Salih Zeki İmamoğlu , Hülya Türkcan , Özlem Birgülen

https://doi.org/10.18825/iremjournal.1061261

Öz

Firmanın sahip olduğu insan kaynağı, onun çıktıları için temel belirleyici faktördür. Bu doğrultuda, firma yararı için gönüllü olarak ekstra çaba sarf eden çalışanlar başarılı çıktılar elde etmek için önemlidir. Küresel rekabet şartlarında firmanın kaynak kısıtını ortadan kaldıran açık inovasyon firmanın başarılı olmasını sağlarken, iletişim, işbirliği ve koordinasyona dayalı olduğundan açık inovasyonun başarılı yürütülmesi de çalışanların ekstra çabalarıyla mümkündür. Buradan hareketle bu çalışmanın amacı, örgütsel vatandaşlık davranışı, açık inovasyon ve firma performansı arasındaki ilişkiyi araştırmaktır. Araştırma kapsamında, Kocaeli bölgesindeki imalat sanayinde faaliyette bulunan 188 firmadan anket yoluyla veri toplanmıştır. Toplanan veriler AMOS istatistiksel paket programında analiz edilmiştir. Analiz sonuçlarına göre, örgütsel vatandaşlık davranışı açık inovasyonu ve açık inovasyon da firma performansını pozitif yönde etkilemektedir. Ayrıca, örgütsel vatandaşlık davranışı ve firma performansı ilişkisinde açık inovasyonun tam ara değişken rolü olduğu bulunmuştur.

Anahtar Kelimeler

Örgütsel Vatandaşlık Davranışı, Açık İnovasyon, Firma Performansı

The Relationship Between Organizational Citizenship Behavior, Open Innovation and Firm Performance

Öz

The human resource that the firm has is the main determining factor for its outputs. In this direction, employees who voluntarily make extra efforts for the benefit of the organization are important for firms to obtain successful outputs. Open innovation, which eliminates the resource constraint of the firm in global competition conditions, ensures the success of the company, while the successful execution of open innovation is possible with the extra efforts of the employees, since it is based on communication, cooperation and coordination. From this point of view, the aim of this study is to investigate the relationship between organizational citizenship behavior, open innovation and firm performance. Within the scope of the research, data were collected from 188 firms operating in the manufacturing industry in the Kocaeli region through a questionnaire. The collected data were analyzed using AMOS statistical package program. According to the results of the analyses, organizational citizenship behavior affects open innovation and open innovation affects firm performance positively. In addition, it was found that open innovation has a full mediator effect on the relationship between organizational citizenship behavior and firm performance.

Anahtar Kelimeler

Organizational Citizenship Behavior, Open Innovation, Firm Performance

Kaynakça

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