THE INFLUENCE Of SAFETY CULTURE ON JOB PERFORMANCE AND THE MEDIATING ROLE OF SAFETY PERFORMANCE IN HOSPITALITY

Yıl 2021, Cilt: 3 Sayı: 2, 35 - 60, 25.09.2021

Müjde Aksoy

https://doi.org/10.46959/jeess.989347

Cited By: 2

Öz

Creating a healthy and safe working environment is a basic function of organizations in order to prevent work accidents and occupational diseases and to benefit from human resources effectively. In this context, the concept of safety culture, which aims to minimize unsafe behaviors as the main cause of work accidents and is defined as the perceptions, beliefs and attitudes of employees towards occupational safety, is of critical importance. In this study, it has been tried to determine the effect of safety culture perceptions of employees on their job performance and the mediating role of safety performance in this relationship in hospitalty in the field of tourism as a labor-intensive sector
In the research, which was designed in quantitative method and descriptive survey design, the 0data collected from 384 people working in hospitalty by survey method were analyzed with Structural Equation Modeling. According to the findings of the research, it has been determined that the positive safety culture perception to be created in the hospitalty would positively affect the work performance of the employees and that the safety performance had a full mediator role in this relationship. This research shows that; efforts to improve safety culture in hospitalty will serve to increase not only safe behavior but also the work performance of employees.

Anahtar Kelimeler

Safety Performance, Job Performance, Hospitalty, Safety Culture, Safety Performance, Job Performance, Hospitalty

KONAKLAMA SEKTÖRÜNDE GÜVENLİK KÜLTÜRÜNÜN İŞ PERFORMANSI ÜZERİNDEKİ ETKİSİ VE GÜVENLİK PERFORMANSININ ARACILIK ROLÜ

Öz

Sağlıklı ve güvenli bir çalışma ortamı yaratmak, hem iş kazaları ve meslek hastalıklarını önlemek, hem de insan kaynağından etkin bir şekilde yararlanabilmek adına örgütlerin temel bir işlevidir. Bu kapsamda iş kazalarının ana nedeni olarak güvensiz davranışları minimize etmeyi hedefleyen ve çalışanların iş güvenliğine yönelik algı, inanç ve tutumları olarak tanımlanan güvenlik kültürü kavramı kritik bir önem arz etmektedir. Bu araştırmanın amacı emek yoğun bir sektör olarak turizm alanında faaliyet gösteren konaklama işletmelerinde çalışanların, güvenlik kültürü algılarının iş performansları üzerindeki etkisi ve bu ilişkide güvenlik performansının aracılık rolünü tespit etmektir.
Nicel yöntemde ve betimsel tarama (survey) deseninde tasarlanan araştırmada konaklama işletmelerinde çalışan 384 kişiden anket yöntemi ile toplanan veriler, Yapısal Eşitlik Modellemesi ile analiz edilmiştir. Araştırmanın bulgularına göre konaklama işletmelerinde pozitif güvenlik kültürü algısının, çalışanların iş performanslarını pozitif yönde etkileyeceği ve güvenlik performansının da bu ilişkide tam aracı rolüne sahip olduğu tespit edilmiştir. Bu araştırma göstermektedir ki; konaklama işletmelerinde güvenlik kültürünü geliştirmeye yönelik çabalar sadece güvenli davranışı değil, çalışanların iş performanslarını da arttırmaya hizmet edecektir.

Anahtar Kelimeler

Güvenlik Kültürü, Güvenlik Performansı, İş Performansı, Konaklama Sektörü

Kaynakça

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