SORUN BİLDİRME NİYETİ İLE PSİKOLOJİK GÜVENLİK ARASINDAKİ İLİŞKİ

Yıl 2022, Cilt: 10 Sayı: 1, 87 - 112, 30.04.2022

Burak Borulu , Canan Nur Karabey

https://doi.org/10.22139/jobs.1012565

Öz

Amaç: Bu çalışmanın amacı psikolojik güvenlik ile sorun bildirme niyeti arasındaki ilişkiyi incelemektir. Çalışmada psikolojik güvenliğin sorun bildirmenin türleri olan içsel ve dışsal sorun bildirme niyetlerine etkisi ile eylemsiz kalma niyetine etkisi ele alınmıştır.
Yöntem: Hipotezlerin testi için Atatürk Üniversitesi Açıköğretim Fakültesi bünyesinde İşletme Lisans Programında öğrenim gören öğrencilerden halihazırda bir işletmede çalışanlar arasından 1053 kişiden anket yöntemi ile veriler toplanmıştır. Toplanan verilerle korelasyon ve regresyon analizleri yapılmıştır.
Bulgular: Analizler sonucunda psikolojik güvenliğin bir bütün olarak sorun bildirme niyetini artırdığı bulunmuştur. Ayrıca psikolojik güvenliğin sorun bildirme niyetinin her iki türünü (içsel-dışsal) olumlu etkilediği görülmüştür. Buna karşın eylemsiz kalma niyetini azalttığı bulgusuna ulaşılmıştır. Ek olarak yaş, cinsiyet, eğitim seviyesi ve idari görev gibi demografik değişkenler açısından sorun bildirme niyetinde farklılık olup olmadığı incelenmiştir. Elde edilen bulgulara göre bu değişkenler açısından sorun bildirme niyetinde anlamlı bir farklılık gözlenmemiştir.
Sonuç: Yöneticiler çalışanlarının psikolojik güvenlik algısını artırmak için örgütte gerekli adımları atmalıdır. Bu sayede örgüt içi yanlış davranışların raporlanması kolaylaşacak olup denetim etkinliği artacaktır.

Anahtar Kelimeler

Psikolojik Güvenlik, Sorun Bildirme, Sorun Bildirme Niyeti

Destekleyen Kurum

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Proje Numarası

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Teşekkür

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RELATIONSHIP BETWEEN WHISTLEBLOWING INTENTION AND PSYCHOLOGICAL SAFETY

Öz

Aim: The aim of this study is to investigate the relationship between psychological safety and whistleblowing intention. In this study, the effects of psychological safety on two types of whistleblowing intentions, namely internal and external whistleblowing intentions are examined. Also the impact of psychological safety on intention to non-action is discussed. Method: To test the hypotheses, data were collected from 1053 people who are currently working in a business, among students studying in the Undergraduate Program in Business Administration at Atatürk University Open Education Faculty by survey method. Correlation and regression analyses were conducted.
Findings: As a result of the analyses it was observed that as psychological safety increases whistleblowing intention in total also increases. It was also found that psychological safety has a positive effect on both internal and external whistleblowing intentions. On the other hand, it was found that psychological safety decreases the intention to non-action. In addition, it was examined whether whistleblowing intention level differs according to some demographic variables such as age, gender, education level and administrative duty. The results showed that there was no statistically significant difference in whistleblowing intention levels according to these demographic variables.
Results: The managers must take action to support employees’ psychological safety perception. In this way it will be easier to report wrongdoings in the organization and the effectiveness of control function will be higher.

Anahtar Kelimeler

Psychological Safety, Whistleblowing, Whistleblowing Intention

Proje Numarası

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Kaynakça

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