Yıl 2022,
, 557 - 577, 16.01.2023
Karahan Kara
,
Emre İpekçi
Kaynakça
- Andersson, P., Aronsson, H., & Storhagen, N. G. (1989). Measuring logistics performance. Engineering Costs and Production Economics, 17(1-4), 253-262. https://doi.org/10.1016/0167-188X(89)90074-8
- Anderson, N. R., & West, M. A. (1998). Measuring climate for work group innovation: development and validation of the team climate inventory. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 19(3), 235-258. https://doi. org/10.1002/(SICI)1099-1379(199805)19:3<235::AID-JOB837>3.0.CO;2-C
- Arun, K., & Ozmutlu, S. Y. (2021). Narratives of environmental munificence of 3PL firms on the relationship between dynamic capabilities, strategic management and organizational performance. Journal of Strategy and Management, 15(1), 96-118. https://doi.org/10.1108/JSMA-01-2021-0019
- Bakan, İ., & Şekkeli, Z. (2016). Lojistik koordinasyon yeteneği, lojistik inovasyon yeteneği ve müşteri ilişkileri (miy) yeteneği ile rekabet avantaji ve lojistik performans arasindaki ilişki: bir alan araştirmasi. Kahramanmaraş Sütçü İmam Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 5(2), 39-68.
- Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
- Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173.
- Bin Mohamad Makmor, M. F., bin Saludin, M. N., & binti Saad, M. (2019). Best Practices Among 3rd Party Logistics (3PL) Firms in Malaysia towards Logistics Performance. International Journal of Academic Research in Business and Social Sciences, 9(5), 394-405. https://doi.org/10.6007/IJARBSS/v9-i5/5879
- Büyüköztürk, Ş., Çakmak, E. K., Akgün, Ö. E., Karadeniz, Ş., & Demirel, F. (2017). Bilimsel araştırma yöntemleri, Pegem Atıf İndeksi, 1-360.
- Chapman, R. L., Soosay, C., & Kandampully, J. (2002). Innovation in logistic services and the new business model: a conceptual framework. Managing service quality, 12(6), 358-371. https://doi. org/10.1108/09604520210451849
- Chow, G., Heaver, T. D., & Henriksson, L. E. (1994). Logistics Performance: Definition and Measurement. International Journal of Physical Distribution & Logistics Management, 24(1), 17-28. https://doi.org/10.1108/09600039410055981
- Christopher, M. (2016). Logistics & Supply Chain Management. Pearson UK.
- Chu, Z., Feng, B., & Lai, F. (2018). Logistics service innovation by third party logistics providers in China: Aligning guanxi and organizational structure. Transportation Research Part E: Logistics and Transportation Review, 118, 291-307. https://doi.org/10.1016/j.tre.2018.08.007
- Cui, L., Su, S. I. I., & Hertz, S. (2012). Logistics innovation in China. Transportation Journal, 51(1), 98-117. https://doi.org/10.5325/transportationj.51.1.0098
- Datapine, (2021, December 23). Logistics key performance indicators and metrics. Retrieved from: https:// www.datapine.com/kpi-examples-and-templates/logistics.
- Fernandes, D.W., Moori, R.G. and Filho, V.A.V. (2018), Logistic service quality as a mediator between logistics capabilities and customer satisfaction, Revista de Gestão, 25(4), 358-372. https://doi.org/10.1108/ REGE-01-2018-0015
- Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T. (2005). Logistics innovation: a customer value‐oriented social process, Journal of business logistics, 26(1), 113-147. https://doi. org/10.1002/j.2158-1592.2005.tb00196.x
- Flint, D. J., Larsson, E., & Gammelgaard, B. (2008). Exploring processes for customer value insights, supply chain learning and innovation: an international study. Journal of Business Logistics, 29(1), 257-281. https://doi.org/10.1002/j.2158-1592.2008.tb00078.x
- Fugate, B. S., Mentzer, J. T., & Stank, T. P. (2010). Logistics performance: efficiency, effectiveness, and differentiation. Journal of business logistics, 31(1), 43-62. https://doi.org/10.1002/j.2158-1592.2010. tb00127.x
- Gellman, A. J. (1986). Barriers to innovation in the railroad industry. Transportation Journal, 25(4) 4-11. https://www.jstor.org/stable/20712871
- Gligor, D. M., & Holcomb, M. C. (2012). Understanding the role of logistics capabilities in achieving supply chain agility: a systematic literature review. Supply Chain Management: An International Journal, 17(4), 438-453. https://doi.org/10.1108/13598541211246594
- Goor, A. v., Amstel, M. P., & Amstel, W. P. (2008). European distribution and supply chain logistics. London: Routledge.
- Grant, R. M. (1991). The resource-based theory of competitive advantage: implications for strategy formulation. California management review, 33(3), 114-135. https://doi.org/10.2307/41166664
- Grawe, S. J. (2009). Logistics innovation: a literature-based conceptual framework. The International Journal of Logistics Management, 20(3), 360-377. https://doi.org/10.1108/09574090911002823
- Gunasekaran, A., & Ngai, W. T. (2003). The successful management of a small logistics company. International Journal of Physical Distribution and Logistics Management, 33(9), 825-842. https://doi. org/10.1108/09600030310503352
- Heizer, J., Render, B., & Munson, C. (2019). Operations Management: Sustainability and Supply Chain Management. Pearson.
- Hellström, D., & Nilsson, F. (2011). Logistics-driven packaging innovation: a case study at IKEA. International Journal of Retail & Distribution Management, 39(9), 638-657. https://doi.org/10.1108/09590551111159323
- Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43(1), 115- 135. https://doi.org/10.1007/s11747-014-0403-8
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- HopaPort, (2021, December 11). HopaPort Activities. Retrieved from: http://www.hopaport.com.tr/wp- content/uploads/2016/05/hopaport-katalog.pdf.
- Hotrawaisaya, C., Chandraprakaikul, W., & Suthikarnarunai, N. (2014). Performance improvement by logistics collaboration management model for orchid flower industry in Thailand. Engineering Management Research, 3(2), 52. https://doi.org/10.5539/emr.v3n2p52
- Hua, L., Isa, F. M., & Jie, L. (2016). The Effect of Logistics Capabilities, Inter-Firm Relationships, and Intra-Firm Resources on Logistics Performance: An Empirical Study of Chinese Logistics. Taylor’s Business Review, 9(1), 59-80.
- Huang, C. J., & Huang, K. P. (2012). The logistics capabilities scale for logistics service providers. Journal of Information and Optimization Sciences, 33(1), 135-148. https://doi.org/10.1080/02522667.2012.10700139
- Işiğiçok, E. (2008). Performans ölçümü, yönetimi ve istatistiksel analizi. Istanbul University Econometrics and Statistics e-Journal, (7), 1-23.
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- Kirono, I., & Hadiwidjojo, D. (2019). Logistics performance collaboration strategy and information sharing with logistics capability as mediator variable (study in Gafeksi East Java Indonesia). International Journal of Quality & Reliability Management, 36(8), 1301-1317. https://doi.org/10.1108/IJQRM-11-2017-0246
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The Effect of Logistics Innovativeness on the Relationship Between Logistics Capabilities and Logistics Performance: An Empirical Analysis of 3PL Firms
Yıl 2022,
, 557 - 577, 16.01.2023
Karahan Kara
,
Emre İpekçi
Öz
Logistics services within the supply chain are carried out by Third-Party Logistics (3PL) companies. Logistics capabilities constitute the basic capabilities of 3PL companies. Logistics performance levels depend on logistics capabilities and logistics innovativeness levels. This study has two main aims. The first aim is to determine whether there is a significant relationship between the logistics capabilities of 3PL companies and their logistics performance. The second aim of the study is to determine whether there is an intermediary effect of logistics innovativeness. Two research models and two hypotheses were formed in the study. The sample area of the research consists of 3PL companies operating in Artvin. Scales with proven reliability and validity were used to create the research data set. 224 data of the research were collected between May 2021 and December 2021. Covariance-based structural equation modeling (CB-SEM) was applied in the research. As a result of the research, it has been determined that logistics capabilities have a significant effect on logistics performance and logistics innovativeness has a full mediating effect in this relationship. As a result of the research, suggestions were presented to 3PL companies and managers. In addition, the limitations of the study are explained in the last section.
Kaynakça
- Andersson, P., Aronsson, H., & Storhagen, N. G. (1989). Measuring logistics performance. Engineering Costs and Production Economics, 17(1-4), 253-262. https://doi.org/10.1016/0167-188X(89)90074-8
- Anderson, N. R., & West, M. A. (1998). Measuring climate for work group innovation: development and validation of the team climate inventory. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 19(3), 235-258. https://doi. org/10.1002/(SICI)1099-1379(199805)19:3<235::AID-JOB837>3.0.CO;2-C
- Arun, K., & Ozmutlu, S. Y. (2021). Narratives of environmental munificence of 3PL firms on the relationship between dynamic capabilities, strategic management and organizational performance. Journal of Strategy and Management, 15(1), 96-118. https://doi.org/10.1108/JSMA-01-2021-0019
- Bakan, İ., & Şekkeli, Z. (2016). Lojistik koordinasyon yeteneği, lojistik inovasyon yeteneği ve müşteri ilişkileri (miy) yeteneği ile rekabet avantaji ve lojistik performans arasindaki ilişki: bir alan araştirmasi. Kahramanmaraş Sütçü İmam Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 5(2), 39-68.
- Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
- Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173.
- Bin Mohamad Makmor, M. F., bin Saludin, M. N., & binti Saad, M. (2019). Best Practices Among 3rd Party Logistics (3PL) Firms in Malaysia towards Logistics Performance. International Journal of Academic Research in Business and Social Sciences, 9(5), 394-405. https://doi.org/10.6007/IJARBSS/v9-i5/5879
- Büyüköztürk, Ş., Çakmak, E. K., Akgün, Ö. E., Karadeniz, Ş., & Demirel, F. (2017). Bilimsel araştırma yöntemleri, Pegem Atıf İndeksi, 1-360.
- Chapman, R. L., Soosay, C., & Kandampully, J. (2002). Innovation in logistic services and the new business model: a conceptual framework. Managing service quality, 12(6), 358-371. https://doi. org/10.1108/09604520210451849
- Chow, G., Heaver, T. D., & Henriksson, L. E. (1994). Logistics Performance: Definition and Measurement. International Journal of Physical Distribution & Logistics Management, 24(1), 17-28. https://doi.org/10.1108/09600039410055981
- Christopher, M. (2016). Logistics & Supply Chain Management. Pearson UK.
- Chu, Z., Feng, B., & Lai, F. (2018). Logistics service innovation by third party logistics providers in China: Aligning guanxi and organizational structure. Transportation Research Part E: Logistics and Transportation Review, 118, 291-307. https://doi.org/10.1016/j.tre.2018.08.007
- Cui, L., Su, S. I. I., & Hertz, S. (2012). Logistics innovation in China. Transportation Journal, 51(1), 98-117. https://doi.org/10.5325/transportationj.51.1.0098
- Datapine, (2021, December 23). Logistics key performance indicators and metrics. Retrieved from: https:// www.datapine.com/kpi-examples-and-templates/logistics.
- Fernandes, D.W., Moori, R.G. and Filho, V.A.V. (2018), Logistic service quality as a mediator between logistics capabilities and customer satisfaction, Revista de Gestão, 25(4), 358-372. https://doi.org/10.1108/ REGE-01-2018-0015
- Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T. (2005). Logistics innovation: a customer value‐oriented social process, Journal of business logistics, 26(1), 113-147. https://doi. org/10.1002/j.2158-1592.2005.tb00196.x
- Flint, D. J., Larsson, E., & Gammelgaard, B. (2008). Exploring processes for customer value insights, supply chain learning and innovation: an international study. Journal of Business Logistics, 29(1), 257-281. https://doi.org/10.1002/j.2158-1592.2008.tb00078.x
- Fugate, B. S., Mentzer, J. T., & Stank, T. P. (2010). Logistics performance: efficiency, effectiveness, and differentiation. Journal of business logistics, 31(1), 43-62. https://doi.org/10.1002/j.2158-1592.2010. tb00127.x
- Gellman, A. J. (1986). Barriers to innovation in the railroad industry. Transportation Journal, 25(4) 4-11. https://www.jstor.org/stable/20712871
- Gligor, D. M., & Holcomb, M. C. (2012). Understanding the role of logistics capabilities in achieving supply chain agility: a systematic literature review. Supply Chain Management: An International Journal, 17(4), 438-453. https://doi.org/10.1108/13598541211246594
- Goor, A. v., Amstel, M. P., & Amstel, W. P. (2008). European distribution and supply chain logistics. London: Routledge.
- Grant, R. M. (1991). The resource-based theory of competitive advantage: implications for strategy formulation. California management review, 33(3), 114-135. https://doi.org/10.2307/41166664
- Grawe, S. J. (2009). Logistics innovation: a literature-based conceptual framework. The International Journal of Logistics Management, 20(3), 360-377. https://doi.org/10.1108/09574090911002823
- Gunasekaran, A., & Ngai, W. T. (2003). The successful management of a small logistics company. International Journal of Physical Distribution and Logistics Management, 33(9), 825-842. https://doi. org/10.1108/09600030310503352
- Heizer, J., Render, B., & Munson, C. (2019). Operations Management: Sustainability and Supply Chain Management. Pearson.
- Hellström, D., & Nilsson, F. (2011). Logistics-driven packaging innovation: a case study at IKEA. International Journal of Retail & Distribution Management, 39(9), 638-657. https://doi.org/10.1108/09590551111159323
- Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43(1), 115- 135. https://doi.org/10.1007/s11747-014-0403-8
- Hopa, (2021, December 11). Hopa Chamber of Commerce and Industry. Retrieved from: http://www.hopatso. org.tr/B%C4%B0LG%C4%B0BANKASI/Listeler/NakliyeFirmalar%C4%B1m%C4%B1z/tabid/13474/ Default.aspx.
- HopaPort, (2021, December 11). HopaPort Activities. Retrieved from: http://www.hopaport.com.tr/wp- content/uploads/2016/05/hopaport-katalog.pdf.
- Hotrawaisaya, C., Chandraprakaikul, W., & Suthikarnarunai, N. (2014). Performance improvement by logistics collaboration management model for orchid flower industry in Thailand. Engineering Management Research, 3(2), 52. https://doi.org/10.5539/emr.v3n2p52
- Hua, L., Isa, F. M., & Jie, L. (2016). The Effect of Logistics Capabilities, Inter-Firm Relationships, and Intra-Firm Resources on Logistics Performance: An Empirical Study of Chinese Logistics. Taylor’s Business Review, 9(1), 59-80.
- Huang, C. J., & Huang, K. P. (2012). The logistics capabilities scale for logistics service providers. Journal of Information and Optimization Sciences, 33(1), 135-148. https://doi.org/10.1080/02522667.2012.10700139
- Işiğiçok, E. (2008). Performans ölçümü, yönetimi ve istatistiksel analizi. Istanbul University Econometrics and Statistics e-Journal, (7), 1-23.
- Kara, K., & İpekçi, E. (2021). The relationship between logistics innovativeness and logistics capabilities: Artvin 3PL Service Providers. EUropean Journal of Managerial Research (EUJMR), 5(9), 271-290.
- Karagöz, I. B., & Akgün, A. E. (2015). The roles of it capability and organizational culture on logistics capability and firm performance. Journal of Business Studies Quarterly, 7(2), 23.
- Karia, N., Wong, C. Y., & Asaari, M. H. A. H. (2012). Typology of resources and capabilities for firms’ performance. Procedia-Social and Behavioral Sciences, 65, 711-716. https://doi.org/10.1016/j. sbspro.2012.11.188
- Kirono, I., & Hadiwidjojo, D. (2019). Logistics performance collaboration strategy and information sharing with logistics capability as mediator variable (study in Gafeksi East Java Indonesia). International Journal of Quality & Reliability Management, 36(8), 1301-1317. https://doi.org/10.1108/IJQRM-11-2017-0246
- Kline, R. B. (2011). Principles and practice of structural equation modeling (3. Ed.). New York, NY: Guilford.
- Korpela, J., & Tuominen, M. (1996). Benchmarking logistics performance with an application of the analytic hierarchy process. IEEE Transactions on Engineering management, 43(3), 323-333. https:// doi.org/10.1109/17.511842
- Liu, C. L., & Lyons, A. C. (2011). An analysis of third-party logistics performance and service provision. Transportation Research Part E: Logistics and Transportation Review, 47(4), 547-570. https:// doi.org/10.1016/j.tre.2010.11.012
- Lynch, D. F., Keller, S. B., & Ozment, J. (2000). The effects of logistics capabilities and strategy on firm performance. Journal of business logistics, 21(2), 47.
- Lyu, G., Chen, L., & Huo, B. (2019). The impact of logistics platforms and location on logistics resource integration and operational performance. The International Journal of Logistics Management, 30(2), 549-568. https://doi.org/10.1108/IJLM-02-2018-0048
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