Novel last mile delivery models in terms of sustainable urban logistics

Yıl 2022, Cilt: 6 Sayı: 1, 1076 - 1091, 30.06.2022

Şaban Fatih Yılmaz , Nadide Aktaş , Neslihan Demirel

Öz

The development in e-commerce is a factor that increases the quality of life of customers living in cities, however, it also leads to an increase in the need for last-mile logistics activities which causes a rise in traffic density, CO2 emissions, parking problems, noise, environmental pollution, and even it causes the emergence of health problems. Moreover, not being at the delivery address which is today’s often encountered problem causes failure of delivery, a decrease in the efficiency of operations for the logistics service provider (LSP), an increase in costs, and a decrease in the level of customer service. This study aims to conduct detailed research on sustainable last-mile delivery methods in order to provide solutions to the problems that arise in cities with the increase in the last-mile logistics practices as a result of widespread use of e-commerce and to accommodate to the changes in customer lifestyles. In this context, our study surveys the novel last-mile delivery methods alternative to conventional delivery with a broad perspective. These methods have been evaluated from LSP’s and customers’ points of view, features, advantages, and barriers of the methods are examined, and instances from the practice have been mentioned.

Anahtar Kelimeler

Last mile logistics, Urban logistics, Sustainability, Out of home delivery

Kaynakça

• Agatz, N., Bouman, P., Schmidt, M., (2018). Optimization Approaches for the Traveling Salesman Problem with Drone, Transportation Science, Articles in Advance, 52 (4), 1–17. doi: https://doi.org/10.1287/trsc.2017.0791
• Amaral, R.R., Šemanjski, I., Gautama, S. & Aghezzaf, E.H. (2018). Urban Mobility and City Logistics – Trends and Case Study, Promet - Traffic & Transportation, 30 (5), 613-622. doi: http://dx.doi.org/10.7307/ptt.v30i5.2825
• Arnold, F., Cardenas, I., Sörensen, K., Dewulf, W., (2018). Simulation of B2C e-commerce distribution in Antwerp using cargo bikes and delivery points, European Transport Research Review, 10 (2), 1-13. doi: https://doi.org/10.1007/s12544-017-0272-6
• Barthuly, D., (2019). Autonomous ground vehicles in urban last-mile delivery – an exploration of the implementation feasibility and consumer’s acceptance, Master Thesis, Universidade Católica Portuguesa, Business and Economics Lisbon. url: https://repositorio.ucp.pt/handle/10400.14/29253
• BoxBot. (2019). url: http://www.prweb.com/releases/boxbot_unveils_a_new_system_for_self_driving_parcel_delivery/prweb16361603.htm
• Boysen, N., Fedtke, S. & Schwerdfeger, S. (2021). Last mile delivery concepts: a survey from an operational research perspective, SpringerLink, OR Spectrum 43, 1–58. doi: https://doi.org/10.1007/s00291-020-00607-8
• Broadhurst, B. (2020). Crowdsourced Delivery Is Here to Stay. url: https://www.supplychainbrain.com/articles/30887-crowdsourced-delivery-is-here-to-stay
• Burns, S. (2017). Drone meets delivery truck. url: https://www.ups.com/us/en/services/knowledge-center/article.page?kid=cd18bdc2
• Cargo Cycling. (2021). url: https://www.cargocycling.com/cargo-cycles/cargo-courier/
• Catalano, F. (2015). Amazon will deliver packages to car trunks, working with Audi and DHL. url: https://www.geekwire.com/2015/deliveries-to-your-car-trunk-amazon-teams-with-audi-and-dhl-in-new-initiative/
• Chua, H. (2012). Cardrops Turns Your Car Trunk into a Mailbox for Your Convenience. url: https://technabob.com/blog/2012/11/01/cardrops-mailing-service/
• ECF NEWS. (2011). Delivering Goods by Cycle? An Urban Recipe for Success. url: https://ecf.com/news-and-events/news/delivering-goods-cycle-urban-recipe-success
• DHL. (2017). url: https://www.dhl.com/global-en/home/about-us/delivered-magazine/articles/2017/issue-2- 2017/zero-emissions-by-2050.html
• Doddle. (2020). Sustainable delivery. Luxury or necessity in today’s consumer climate?. url: https://solutions.doddle.com/hubfs/Doddle%20Pulse%20Sustainable%20Delivery-1.pdf
• Eliport Editorial Team. (2018). The Top Ten Autonomous Delivery Solutions of 2018. url: https://medium.com/eliport/the-top-ten-autonomous-delivery-solutions-of-2018-5cfe4e0c90a5.
• European Comission-1. (2021). Clean transport, Urban transport Urban mobility. url: https://ec.europa.eu/transport/themes/urban/urban_mobility_en
• European Comission-2. (2021). Clean transport, Urban transport Sustainable Urban Mobility Plans. url: https://ec.europa.eu/transport/themes/urban/urban-mobility/urban-mobility-actions/sustainable-urban_en. Figliozzi, M. & Jennings, D. (2020). Autonomous delivery robots and their potential impacts on urban freight energy consumption and emissions, Transportation Research Procedia, 46, 21–28. doi: https://doi.org/10.1016/j.trpro.2020.03.159
• Fintechtime. (2016). Türkiye’de Click & Collect Dönemi Başlıyor. url: https://fintechtime.com/tr/2016/07/turkiyede-click-collect-donemi-basliyor/
• Gielens, K., Gijsbrechts, E. & Geyskens, I. (2020). Navigating the Last Mile: The Demand Effects of Click-and- Collect Order Fulfillment, Journal of Marketing, 1-21. doi: https://doi.org/10.1177/0022242920960430
• González-Varona, JM., Villafáñez, F., Acebes, F., Redondo, A. & Poza, D. (2020). Reusing Newspaper Kiosks for Last-Mile Delivery in Urban Areas, Sustainability., 12 (22), 1-27. doi: http://dx.doi.org/10.3390/su12229770
• Grinddrone. (2021). Pros and Cons of Delivery Drones. url: https://grinddrone.com/info/pros-cons-delivery-drones
• Halldórsson Á. & Wehner J. (2020). Last-mile logistics fulfilment: A framework for energy efficiency. Research in Transportation Business & Management, 37, 1-11. doi: https://doi.org/10.1016/j.rtbm.2020.100481
• International Post Corporation. (2020). Oct 2020: The battle for the last mile - analysis of key markets and players in the PUDO space. url: https://www.ipc.be/services/markets-and-regulations/e-commerce-market-insights/e-commerce-articles/2020-10-pudo-overview
• Internet of business. (2021). DHL US trials robots, AI, AR & crowdsourcing to beat Amazon. url: https://internetofbusiness.com/dhl-trials-robots-ai-ar-and-crowdsourcing-to-beat-amazon/
• Iwan, S., Kijewska, K. & Lemke, J. (2016). Analysis of parcel lockers’ efficiency as the last mile delivery solution – the results of the research in Poland, Transportation Research Procedia ,12, 644–655. doi: https://doi.org/10.1016/j.trpro.2016.02.018
• Jara, M., Vyt, D., Mevel, O., Morvan, T. & Morvan, N. (2018). Measuring customers benefits of click and collect, Journal of Services Marketing, Emerald, 32 (4), pp.430-442. url: https://halshs.archives-ouvertes.fr/halshs-01806403
• Kämäräinen, V., Saranen, J. & Holmström, J. (2001). The reception box impact on home delivery efficiency in the e‐grocery business, International Journal of Physical Distribution & Logistics Management, 31 (6), 414-426. doi: https://doi.org/10.1108/09600030110399414
• Kargopark. (2021). url: https://kargopark.com/
• Kawa, A. (2019). Last mile logistics. in technological revolution. directions in the development of the transport- forwarding-logistics sector, url: https://pitd.org.pl/wp-content/uploads/2020/01/PITD-Report-technological-revolution-directions-in-the-development-of-the-transport-forwarding-logistics-sector.pdf
• Kawa, A. (2020). Out-of-Home Delivery as a Solution of the Last Mile Problem in E-commerce, Smart and Sustainable Supply Chain and Logistics – Trends, Challenges, Methods and Best Practices. EcoProduction (Environmental Issues in Logistics and Manufacturing), Springer, Chapter 2, 25-40. doi: https://doi.org/10.1007/978-3-030-61947-3_2
• Koiwanıt, J. (2018). Analysis of Environmental Impacts of Drone Delivery on an Online Shopping System, Advences in Climate Change Research, 9 (3), 201-207. doi: https://doi.org/10.1016/j.accre.2018.09.001
• Köydedurmaz, F. (2017). Click and Collect nedir? url: https://www.nmdijital.com/click-collect-nedir/
• Manthey, N. (2018). UK: Funding boost for last-mile cargo e-bikes. url: https://www.electrive.com/2018/09/10/uk-funding-boost-for-last-mile-cargo-e-bikes/
• McLeod, F., Cherrett, T. & Song, L. (2006). Transport impacts of local collection/delivery points, International Journal of Logistics Research and Applications, 9 (3), 307-317. doi: https://doi.org/10.1080/13675560600859565
• Morganti, E., Dablanc, L. & Fortin, F. (2014). Final deliveries for online shopping: the deployment of pickup point networks in urban and suburban areas, Research in Transportation Business and Management, Elsevier, 11, 23-31. doi: http://dx.doi.org/10.1016/j.rtbm.2014.03.002
• Moroz, M. & Polkowski, Z. (2016). The last mile issue and urban logistics: choosing parcel machines in the context of the ecological attitudes of the Y generation consumers purchasing online, Transportation Research Procedia, (16), 378-393. doi: https://doi.org/10.1016/j.trpro.2016.11.036
• Mounce, R. & Nelson, J.D. (2019). On the potential for one-way electric vehicle car-sharing in future mobility systems, Transportation Research Part A Policy and Practice, 120, 17–30. doi: https://doi.org/10.1016/j.tra.2018.12.003
• Muoio, D. (2017). Mercedes is reportedly pouring $562 million into delivery van drones — here's a glimpse of what's to come. url: https://www.businessinsider.com/mercedes-electric-vision-van-drone-delivery-service-photos-2017-3
• Nürnberg, M. (2019). Analysis of using cargo bikes in urban logistics on the example of Stargard, Transportation Research Procedia, 39, 360–369. doi: https://doi.org/10.1016/j.trpro.2019.06.038
• O’Dell, J. (2018). Udelv Demos Autonomous Delivery Van. Launches On-Road Testing. url: https://www.trucks.com/2018/01/31/udelv-autonomous-delivery-van-testing/
• Olivo. (2021). La Graine Locale (“The Local Seed”). url: https://www.olivo-logistics.com/en/2019/06/27/la-graine-locale/
• Ostermeier, M., Heimfarth, A. & Hübner, A. (2021). Cost-optimal truck-and-robot routing for last-mile delivery, Networks. 2021, 1–26. doi: http://dx.doi.org/10.1002/net.22030
• ParcelHive. (2021). url: https://parcelhive.net/refrigerated-locker/
• Perboli, G., Rosano, M., Saint-Guillain, M. & Rizzo, P. (2018). A simulation-optimization framework for City Logistics. An application on multimodal last-mile delivery, IET Intelligent Transport Systems, pp. 1–8, January 2018. doi: 10.1049/iet-its.2017.0357
• Pinpod. (2021). Who is the PinPod outdoor parcel delivery box for?. url: http://www.pinpod.com/who
• Poljak, M. (2021). How Much Weight Can a Drone Carry?. url: https://www.dronetechplanet.com/how-much-weight-can-a-drone-carry/
• Pronello, C., Camusso, C. & Valentina, R. (2017). Last mile freight distribution and transport operators’ needs: which targets and challenges?, Transportation Research Procedia, 25, 888–899. doi: https://doi.org/10.1016/j.trpro.2017.05.464
• Pugliese, L.D., Guerriero, F. & Macrina, G. (2020). Using Drones for Parcels Delivery Process, Procedia Manufacturing, 42 (2020), 488–497. doi: https://doi.org/10.1016/j.promfg.2020.02.043
• Punakivi, M. & Tanskanen, K. (2002). Increasing the cost efficiency of e-fulfilment using shared reception boxes, International Journal of Retail & Distribution Management, 30 (10), 498-507. doi: http://dx.doi.org/10.1108/09590550210445362
• Punakivi, M., Yrjölä, H. & Holmström, J. (2001). Solving the last mile issue: reception box or delivery box?, International Journal of Physical Distribution & Logistics Management, 31 (6), 427-439. doi: https://doi.org/10.1108/09600030110399423
• Rai, H.B., Cetinkaya, A., Verlinde, S. & Macharis, C. (2020). How are consumers using collection points? Evidence from Brussels, Transportation Research Procedia, 46 (2020), 53–60. doi: https://doi.org/10.1016/j.trpro.2020.03.163 Reyes, D., Savelsbergh, M. & Toriello, A. (2017). Vehicle Routing with Roaming Delivery Locations, Transportation Research Part C Emerging Technol, 80, 71–91. doi: http://dx.doi.org/10.1016/j.trc.2017.04.003
• Rovenma. (2021). url: https://www.rovenma.com/tr/smart-parcel-locker/
• Różyckı, M., Gral, M. & Anson J. (2021). Out-of-home delivery in Europe 2021 PUDO and parcel lockers, (Last Mile Experts, UPIDO), 1-87. url: http://www.lastmileexperts.com/news-case-studies/195-out-of-home-delivery-in-europe-2021
• Schwerdfeger, S. & Boysen, N. (2020). Optimizing the changing locations of mobile parcel lockers in last-mile distribution, European Journal of Operational Research, 285, 1077–1094. doi: https://doi.org/10.1016/j.ejor.2020.02.033
• Scott, S. (2019). Meet Scout. url: https://www.aboutamazon.com/news/transportation/meet-scout
• Silva, J.V.S.D., Magalhães, D.J.A.V.D. & Medrado, L. (2019). Demand analysis for pick-up sites as an alternative solution for home delivery in the Brazilian context, Transportation Research Procedia, 39, 462–470. doi: https://doi.org/10.1016/j.trpro.2019.06.048
• Song, L., Cherrett, T., McLeod, F. & Guan, W. (2009). Addressing the Last Mile Problem Transport Impacts of Collection and Delivery Points, Transportation Research Record, Journal of the Transportation Research Board, 2097, 9–18. doi: https://doi.org/10.3141/2097-02 Sutton, M. (2016). Cycling Industry News. url: https://cyclingindustry.news/larry-vs-harry-starts-global-cargobike-partnership-with-dhl/
• Tepebaşı Municipality. (2021). Tepebaşı'ndan Örnek Bir Proje Daha. url: http://www.tepebasi.bel.tr/hd.asp?hid=10039
• Ueland, S. (2021). 8 Commercial Drone Delivery Companies. url: https://www.practicalecommerce.com/8-commercial-drone-delivery-companies
• UNCTAD-1. (2020). url: https://stats.unctad.org/handbook/Population/Total.html
• UNCTAD-2. (2020). url: https://unctad.org/press-material/global-e-commerce-hits-256-trillion-latest-unctad-estimates
• UPS Stories. (2020). UPS reduces emissions & congestion in Denmark & Sweden with new zero emission ebikes. url: https://stories.ups.com/upsstories/us/en/newsroom/press-releases/sustainable-solutions/ups-reduces-emissions-congestion-in-denmark-sweden-with-new-zero-emission-ebikes.html
• Wang, X., Zhan, L., Ruan, J. & Zhang, J. (2014). How to Choose ‘‘Last Mile’’ Delivery Modes for E-Fulfillment, Hindawi Publishing Corporation, Mathematical Problems in Engineering., Volume 2014, 1-11. doi: http://dx.doi.org/10.1155/2014/417129
• Weltevreden, J.W.J. (2008). "B2C e‐commerce logistics: the rise of collection‐and‐delivery points in The Netherlands", International Journal of Retail & Distribution Management, 36 (8), 638-660. doi: http://dx.doi.org/10.1108/09590550810883487
• World Bank. (2021). url: https://data.worldbank.org/indicator/SP.URB.TOTL.IN.ZS
• Zenezini, G., Lagorio, A., Pinto, R., Marco, A.D. & Golini, R. (2018). The Collection-and-Delivery Points Implementation Process from the Courier, Express and Parcel Operator’s Perspective, Ifac-papersonline, 51 (11), 594–599. doi: https://doi.org/10.1016/j.ifacol.2018.08.383