Marka Yerleştirme Uygulamalarının Tüketicilerin Tepki Süreci Üzerine Etkisi: Nitel Bir Çalışma

Yıl 2021, Cilt: 16 Sayı: 62, 890 - 921, 30.04.2021

Pinar Basgoze , Burcu Tekin

https://doi.org/10.19168/jyasar.806911

Öz

Bu çalışmanın amacı, marka yerleştirme uygulamalarının tüketicilerin tepki süreci basamaklarından olan farkındalık, markaya yönelik tutum, kulaktan kulağa iletişim ve satın alma niyeti üzerine etkilerinin saptanmasıdır. Çalışmanın amacına uygun olarak belirlenen araştırma sorusunu test etmek için nitel araştırma tekniği kullanılmıştır. Bu amaçla, derinlemesine görüşme ile 43 katılımcıdan veri toplanmıştır. Toplanan veriler, betimsel analiz ve içerik analizi kullanılarak test edilmiştir. Analizler sonucunda, marka yerleştirme uygulamalarının, marka farkındalığı, markaya yönelik tutum ve olumlu kulaktan kulağa iletişim üzerine olumlu etkisi olduğu görülmüştür. Ancak, marka yerleştirme uygulamalarının satın alma niyeti üzerinde etkisinin bulunmadığı tespit edilmiştir. Marka yerleştirme uygulamalarının sırasıyla; en çok farkındalık ve tutum, daha sonra kulaktan kulağa iletişim üzerinde etkisinin olduğu bulunmuştur.

Anahtar Kelimeler

Marka yerleştirme, farkındalık, markaya yönelik tutum, kulaktan kulağa iletişim, satın alma niyeti

The Effects of Brand Placement on Consumer Response Process: A Qualitative Research

Öz

Purpose of this study is to investigate the effects of brand placement on consumer response process in terms of awareness, attitude towards brand, word of mouth and purchase intention. Qualitative research method is used to test the hypotheses determined in line with the purpose of the study. Data was collected by using in-depth interview from 43 participants. Data was analyzed through descriptive and content analysis methods. Results show that, brand placement has positive effects on brand awareness, attitude towards brand and word of mouth. However, brand placement has no effect on purchase intention. It has been determined that the brand placement applications have the biggest influence on, respectively, awareness and attitude toward brand, and then on word of mouth.

Anahtar Kelimeler

Brand Placement, Awareness, Attitude Towards Brand, Word of Mouth, Purchase Intention

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