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ETİK LİDERLİK DAVRANIŞININ YÖNETİCİYE DUYULAN SADAKAT ÜZERİNE ETKİSİ: GÜVENİN ARACI ROLÜ

Yıl 2016, Cilt: 7 Sayı: 14, 663 - 700, 07.07.2017

Öz

Etik liderliğin çalışan
güveninin aracı (mediator) rolünü hesaba katarak sadakat davranışı üzerindeki
etkisini incelemeyi amaç edinen bu çalışma; Antalya ili, Serik ilçesi, Belek
bölgesinde faaliyet gösteren beş yıldızlı otel işletmelerinde çalışan, 300 kişinin
oluşturduğu bir örneklem üzerinde yürütülmüştür. Çalışmanın yöntemi literatür
taraması ve ilişkisel analiz olarak benimsenmiştir. Çalışmada
“Algılanan Etik Liderlik Davranışının”; “Yöneticiye
Duyulan Bilişsel Güven”, “Yöneticiye Duyulan Duygusal Güven”  ve “Yöneticiye Duyulan Sadakat” üzerinde
anlamlı etkilere sahip olduğu görülmüştür. Ayrıca “Bilişsel Güven” ve “Duygusal
Güven” değişkenlerinin “Etik Liderlik” 
ve “Sadakat” arasındaki ilişkide tam aracılık etkisine sahip olduğu
gözlemlenmiştir.

Kaynakça

  • AVEY, J., WERNSING, T. ve PALANSKI, M. (2012), Exploring the Process of Ethical Leadership: The Mediating Role of Employee Voice and Psychological Ownership. Journal of Business Ethics, 21-34.
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  • BLAU, P. M. (2009), Exchange and Power in Social Life (13th Printing b.). New Jersey: Transaction Publishers.
  • BROWN, M. E. ve TREVINO, L. K. (2006), Ethical Leadership: A Review And Future Directions. The Leadership Quarterly, 595-616.
  • BROWN, M. E., TREVINO, L. K. ve HARRISON, D. A. (2005), Ethical Leadership: A Social Learning Perspective For Construct Development And Testing. Organizational Behavior and Human Decision Processes, 117-134.
  • BÜYÜKÖZTÜRK, Ş. (2008), Sosyal Bilimler İçin Veri Analizi El Kitabı. Ankara: Pegem Akademi.
  • CALDWELL, C., HAYES, L. A. ve LONG, D. T. (2010), Leadership, Trustworthiness, and Ethical Stewardship. Journal of Business Ethics, 497-512.
  • CARLSON, D. ve Perrewe, P. (1995), Institutionalization of Organizational Ethics Through Transformational Leadership. Journal of Business Ethics, 829-838.
  • CHANG, C., CHİU, C. ve CHEN, C. (2010), The Effect of TQM Practices on Employee Satisfaction and Loyalty in Government. Total Quality Management & Business Excellence, 1299-1314.
  • CHEN, X.-P., EBERLY, M., CHIANG , T.-J., FARH, J.-L. ve CHENG, B.-S. (2011), Affective Trust in Chinese Leaders: Linking Paternalistic Leadership to Employee Performance. Journal of Management, 1-24.
  • CHEN, Z. X. (1997), Loyalty to Supervisor, Organizational Commitment, And Employee Outcomes: The Chinese Case. A Dissertation Presented to The Hong Kong University of Science and Technology in Partial fulfillment of Doctor of Philosophy in Management. Hong Kong.
  • CHEN, Z. X., TSUI, A. ve FARH, J.-L. (2002), Loyalty to Supervisor vs. Organizational Commitment: Relationships to Employee Performance in China. Journal of Occupational and Organizational Psychology, 339-356.
  • COLQUITT, J., SCOTT, B. ve LEPINE, J. (2007), Trust, Trustworthiness, and Trust Propensity: A Meta-Analytic Test of Their Unique Relationships With Risk Taking and Job Performance. Journal of Appied Psychology, 909-927.
  • COUGHLAN, R. (2005), Employee Loyalty as Adherence to Shared Moral Values. Journal of Managerial Issues, 43-57.
  • CROPANZANO, R. ve MİTCHELL, M. S. (2005), Social Exchange Theory: An Interdisciplinary Review. Journal of Management, 874-900.
  • DAVİS, J., SCHOORMAN, F., MAYER, R. ve TAN, H. H. (2000), The Trusted General Manager and Business Unit Performance: Empirical Evidence of Competitive Advantage. Strategic Management Journal, 563-579.
  • DİRKS, K. T. ve FERRİN, D. L. (2002), Trust in Leadership: Meta-Analytic Findings and Implications for Research and Practice. Journal of Applied Psychology , 611-628.
  • EMERSON, R. (1976). Social Exchange Theory. Annual Review of Sociology, 335-362.
  • FREEMAN, R. E. ve STEWART, L. (2006), Developing Ethical Leadership. Business Roundtable Institute For Corporate Ethics.
  • FRY, L. W. (2003), Toward A Theory Of Spiritual Leadership. The Leadership Quarterly, 693-727.
  • GOLEMBİEWSKi, R. ve MCCONKİE, M. (1975), The Centrality of Interpersonal Trust in Group Processes. New York: Wiley.
  • HOFSTEDE, G. (1980), Motivation, Leadership, and Organization: Do American Theories Apply Abroad? Organizational Dynamics, 42-63.
  • KIM, W. G. ve BRYMER, R. A. (2011), The Effects of Ethical Leadership on Manager Job Satisfaction, Commitment, Behavioral Outcomes, and Firm Performance. International Journal of Hospitality Management, 1020-1026.
  • LEWIS, D. J. ve WEIGERT, A. (1985), Trust as Social Reality. Social Forces, 967-985.
  • MAY, D. R., HODGES, T. D., CHAN, A. Y. ve AVOLİO, B. J. (2003), Developing The Moral Component of Authentic Leadership. Organizational Dynamics, 247-260.
  • MAYER, R. C., DAVIS, J. H. ve SCHOORMAN, F. D. (1995), An Integrative Model Of Burke, C. S., Sims, D. E., Lazzara, E. H. ve Salas, E. (2007), Trust in Leadership: A Multi-Level Review and Integration. The Leadership Quarterly, 606-632.
  • MCALLISTER, D. J. (1995), Affect - and Cognition - Based Trust as Foundations for Interpersonal Cooperation in Organizations. The Academy of Management Journal, 24-59.
  • MCSHANE, S. L. ve GLINOW, M. A. (2010), Organizational Behavior (5th Edition b.). New York: McGrow Hill.
  • MONZANI, L., RİPOLL, P. ve PEIRO, J. M. (2014), Followers' Agreeableness and Extraversion and Their Loyalty Towards Authentic Leadership. Psicothema, 69-75.
  • MOWDAY, R., PORTER, L., STEERS, R. ve WARR, P. (1982), Employee Organizations Linkages: The Psychology of Commitment, Absenteeism and Turnover. New York: Academic Press.
  • OKAN, T. & AKYÜZ, A.M. (2015), Exploring the Relationship between Ethical Leadership and Job Satisfaction with the Mediating Role of the Level of Loyalty to Supervisor. Business and Economics Research Journal, 155-177
  • PICCOLO, R. F., BARDES, M., MAYER, D. M. ve JUDGE, T. A. (2008), Does High Quality Leader-Member Exchange Accentuate The Effects of Organizational Justice? European Journal of Work and Organizational Psychology, 273-298.
  • ROSANAS, J. ve VELILLA , M. (2003), Loyalty and Trust as the Ethical Bases of Organizations. Journal of Business Ethics, 49-59.
  • ROUSSEAU, D. M., SITKIN, S. B., BURT, R. S. ve CAMERER, C. (1998), Not So Different After All: A Cross-Discipline View Of Trust. Academy Of Management Review, 393-404.
  • SENDJAYA, S., SARROS, J. C. ve SANTORA, J. C. (2008), Defining And Measuring Servant Leadership Behaviour in Organizations. Journal Of Management Studies, 402-424.
  • TUROB. (2016), Şubat 20, 2016 tarihinde Turob Web Sitesi: www.turob.com/UserFiles/file/31012016.xls adresinden alındı
  • WALUMBWA, F. O., AVOLIO, B. J., GARDNER, W. L., WERNSING, T. S. ve PETERSON, S. J. (2008), Authentic Leadership: Development and Validation of a Theory-Based Measure? Journal of Management, 89-126.Yukl, G. (2010). Leadership in Organizations. New Jersey: Pearson.
  • WALUMBWA, F. O., MAYER, D. M., WANG, P., WANG, H., WORKMAN, K. ve CHRISTENSEN, A. L. (2011), Linking Ethical Leadership to Employee Performance: The Roles of Leader-Member Exchange, Self-Efficacy And Organizational Identification. Organizational Behavior And Human Decision Processes, 204-213.
  • WALUMBWA, F. ve SCHAUBROECK, J. (2009), Leader Personality Traits and Employee Voice Behavior: Mediating Roles of Ethical Leadership and Work Group Psychological Safety. Journal of Applied Psychology, 1275-1286.
  • WHITENER, E., BRODT, S., KORSGAARD, M. ve WERNER, J. (1998), Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior. The Academy of Management Review, 513-530.
  • WONG, Y.-T., WONG, C.-S. ve NGO, H.-Y. (2002), Loyalty to Supervisor and Trust in Supervisor of Workers in Chinese Joint Ventures: A Test of Two Competing Models. The International Journal of Human Resource Management, 883-900.
  • ZANGARO, G. A. (2007), Organizational Commitment: A Concept Analysis. Nursing Forum, 14-22.
  • ZHU, W., NEWMAN, A., MIAO, Q. ve HOOKE, A. (2013), Revisiting the Mediating Role of Trust in Transformational Leadership Effects: Do Different Types of Trust Make a Difference? The Leadership Quarterly, 94-105.
  • ZHU, W., MAY D. R., ve AVOLIO B. J. (2004), The Impact of Ethical Leadership Behavior on Employee Outcomes: The Roles of Psychological Empowerment and Authenticity. Journal of Leadershep and Organizational Studies, 16-23.
Toplam 46 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Bilgen Mete Bu kişi benim

Halis Demir

Yayımlanma Tarihi 7 Temmuz 2017
Yayımlandığı Sayı Yıl 2016 Cilt: 7 Sayı: 14

Kaynak Göster

APA Mete, B., & Demir, H. (2017). ETİK LİDERLİK DAVRANIŞININ YÖNETİCİYE DUYULAN SADAKAT ÜZERİNE ETKİSİ: GÜVENİN ARACI ROLÜ. Kafkas Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 7(14), 663-700.

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