Öz
Bu çalışma İstanbul Büyükşehir Belediye Başkanlığı İnsan
Kaynakları Müdürlüğü arşivindeki “Özlük Dosyaları” içindeki bilgiye erişimi
nasıl en hızlı ve güvenli şekilde artırılır sorusuna ilişkindir. Tasarım
düşüncesi inovasyon sisteminin uygulanması sonucunda özlük dosyalarıyla ilgili
personelin talep bilgisinin 30 günlük cevaplama süresi 2 güne indirildi. Tasarım
düşüncesi bir problem-çözüm sistemi olarak kullanıcı odaklı, ekip çalışmasına
dayanan, inovasyon fırsatlarını yakalamaya çalışan deneme-yanılma yöntemidir.
Dört aşamadan oluşur: görmek-anlamak-yapmak-test etmek. Sorunun kökeni ofisten
dışarı çıkıp araştırılmalıdır. Mülakat ve gözlem sorunu tanımamıza yardımcı
olur. Daha sonra çıkarımlar arasında birbirleriyle benzeş gruplamalar
oluşturularak, çözümler üretilir. Üretilen çözümler deneme-yanılma yöntemiyle
mükemmelleştirilir.
Anahtar Kelimeler
İnovasyon Tasarım Düşüncesi Özlük Dosya Kamu Yönetimi Verimlilik
Kaynakça
- Beverly R I. (2013). Design Thinking for Entrepreneurs and Small Businesses: Putting the Power of Design to Work. New York: Apress.Blank, S., (2013). Why the Lean Start-Up Changes Everything. Harvard Business Review, 4(2), 34-40. Brown, T. (2008). Design Thinking. Harvard Business Review. 5(3), 56-65Brown T. (2009), Change by Design: How Design Thinking Transforms Organizations andInspires Innovation, New York: Harper Business.Hulme, T. (2010). 12 Ways To Add Design Thinking Intı Your Project. http://www.ted.com/talks/emily_pilloton_teaching_design_for_change.htmlKelley, T. (2005). The Ten Faces of Innovation. New York: Doubleday. Kelley, T. ve Kelly, D. (2014), Yaratıcı Özgüven, İstanbul: Optimist yayınları. Klein, L .(2013). UX for Lean Startups: Faster, Smarter User Experience Research and DesignHardcover. Boston: O'Reilly Media.Kumar, V. (2012), 101 Design Methods: A Structured Approach for Driving Innovation in Your Organization, Chicago: Wiley.Liedtka J., Ogilvie, T. (2011). Designing for Growth. Columbia Business School. Liedtka, J., King, A. ve Bennett, K. (2014), Solvıng Problems With Design Thinking, New York: Columbia Business School.Luma İnstitute (2012). Human Centred Design. New York: Luma InstituteLuma Institute. (2014). “Innovation of Taxanomy”, Harvard Business Review, January/FebruaryNeumeier, M. 2009. The Designful Company. New York: New RidersPink, D. (2006). A Whole New Mind. Chicago: Riverhead TradeParsons, T. (2009). Thinking: Objects Contemporary Approaches to Product Design New York: Ava Publishing SA.Pink, D. (2014). Metaphor Marketing. http://Www.Fastcompany.Com/33672/Metaphor-Marketing.Ries, E. (2011). Lean Startup. New York: Crown Business Sara L. Beckman, C., Barry, M. (2007). Innovation as a Learning Process: Embedding Design Thinking. California Management Review 50(1), October Standford Design School (2009). d.school bootcamp bootleg. www.dschool.standford.eduStanford Design School (2014). Design Thinking Virtual Crash Coursehttp://www.youtube.com/watch?v=-FzFk3E5nxM
Öz
Kaynakça
- Beverly R I. (2013). Design Thinking for Entrepreneurs and Small Businesses: Putting the Power of Design to Work. New York: Apress.Blank, S., (2013). Why the Lean Start-Up Changes Everything. Harvard Business Review, 4(2), 34-40. Brown, T. (2008). Design Thinking. Harvard Business Review. 5(3), 56-65Brown T. (2009), Change by Design: How Design Thinking Transforms Organizations andInspires Innovation, New York: Harper Business.Hulme, T. (2010). 12 Ways To Add Design Thinking Intı Your Project. http://www.ted.com/talks/emily_pilloton_teaching_design_for_change.htmlKelley, T. (2005). The Ten Faces of Innovation. New York: Doubleday. Kelley, T. ve Kelly, D. (2014), Yaratıcı Özgüven, İstanbul: Optimist yayınları. Klein, L .(2013). UX for Lean Startups: Faster, Smarter User Experience Research and DesignHardcover. Boston: O'Reilly Media.Kumar, V. (2012), 101 Design Methods: A Structured Approach for Driving Innovation in Your Organization, Chicago: Wiley.Liedtka J., Ogilvie, T. (2011). Designing for Growth. Columbia Business School. Liedtka, J., King, A. ve Bennett, K. (2014), Solvıng Problems With Design Thinking, New York: Columbia Business School.Luma İnstitute (2012). Human Centred Design. New York: Luma InstituteLuma Institute. (2014). “Innovation of Taxanomy”, Harvard Business Review, January/FebruaryNeumeier, M. 2009. The Designful Company. New York: New RidersPink, D. (2006). A Whole New Mind. Chicago: Riverhead TradeParsons, T. (2009). Thinking: Objects Contemporary Approaches to Product Design New York: Ava Publishing SA.Pink, D. (2014). Metaphor Marketing. http://Www.Fastcompany.Com/33672/Metaphor-Marketing.Ries, E. (2011). Lean Startup. New York: Crown Business Sara L. Beckman, C., Barry, M. (2007). Innovation as a Learning Process: Embedding Design Thinking. California Management Review 50(1), October Standford Design School (2009). d.school bootcamp bootleg. www.dschool.standford.eduStanford Design School (2014). Design Thinking Virtual Crash Coursehttp://www.youtube.com/watch?v=-FzFk3E5nxM
Ayrıntılar
| Birincil Dil | Türkçe |
|---|---|
| Bölüm | Makaleler |
| Yazarlar | |
| Yayımlanma Tarihi | 15 Aralık 2019 |
| Yayımlandığı Sayı | Yıl 2019 Cilt: 1 Sayı: 1 |
- Makale Dosyaları