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The Effect of Workload Perception and Occupational Stress on Medical Error Attitudes of Nurses Working in Surgical Clinics

Yıl 2020, Cilt: 6 Sayı: 1, 6 - 17, 30.04.2020
https://doi.org/10.19127/mbsjohs.624390

Öz

Objectives: The study was conducted to determine workload perception and effects of occupational stress on medical error attitudes of nurses working in surgical clinics.
Method: This descriptive study was connducted with 100 nurses employed at surgery clinics, Ordu State Hospital and Training and Research Hospital of Ordu University, Turkey. The data were collected using Descriptive Questionnaire Form, Occupational Stress Scale, Individual Workload Perception Scale and Medical Error Attitudes Scale between September and December 2015.
Results: There is not any significant relationship between the average scores of all three scales when they are compared with each other (p>0.05). The surgical nurses’ average score on the individual workload perception scale is 73.37±9.06, their average score on the occupational stress scale is 42.21±4.99, and their average score on the medical error attitude scale is 40.86 ±5.40. It was determined that workload perception and occupational stress in the nurses employed in surgical clinics did not have effect on the medical error attitudes. (r=0.712).
Conclusion: In this study, it was observed that nurses’ perception of work stress and work overload did not affect medical error attitudes. The overall average scores of surgical nurses on the scales of individual workload perception, occupational stress, and medical error attitude are directly proportional.

Kaynakça

  • Aytac S. Chronic stress sources in the workplace. Journal of Jop Power Industrial Relations and Human Resources; 2002;4(1), 276.
  • Alcelik A, Deniz F, Yesildal N, Mayda AS, Serifi BA. Evaluation of health problems and life habits of nurses working in AIBU Medical Faculty Hospital. TSK Preventive Medicine Bulletin; 2005;4(2), 55-65.
  • Anezz E. Clinical perspectives on patient safety research in to practice, 1st Ed. London, Mcgraw Hill Education Open University Press. 2006;9-18.
  • Anderson B, Stumpf PG, Schulkin J. Medical error reporting, patient safety, and the Physician. Journal of Patient Safety;2009; 5(3), 176-179.
  • Aslan SH, Alparslan NZ, Aslan OR, Kespare C, Unal M. Validity and reliability of work-related stress scale among healthcare workers. Thinking Man;1998;11(2), 4-8.
  • Arıkan, D., Karabulut, N. Determining nursing-related tension and factors affecting this. Atatürk University Journal of School of Nursing; 7(1), 10-12.
  • Ayaz S, Beydag KD. (2014). Factors affecting nurses' quality of work life: Balıkesir case. Journal of Health and Nursing Management; 2014;2(1), 66-68.
  • Balcik E. Nurses' perception of structural strengthening and job-related tension levels. Haliç University, Faculty of Health Sciences, Master’s Thesis, İstanbul. 2013.
  • Cebeci F, Gursoy E, Tekingunduz S. Determining the tendency of nurses to make medical error. Anatolian Journal of Nursing and Health Sciences;2012;15(3), 188-195.
  • Cox KS, Teasley SL, Lacey SR, Sexton KA, Carroll CA. Work environment perceptions of pediatric nurses. Journal of Pediatric Nursing; 2007;22(1), 179-182.
  • Dagget T, Molla A, Belachew T. Job related stress among nurses working in Jimma Zonepublic hospitals, South West Ethiopia: a cross sectional study. BMC Nursing; 2016;15(39), 1-10.
  • Dikmen DY, Yorgun S, Yesilcam N. Determining the tendency of nurses to medical errors. Hacettepe University Journal of Nursing;2014; 44–56.
  • Er F, Altuntas S. Hemşirelerin tıbbi hata yapma durumları ve nedenlerine yönelik görüşlerinin belirlenmesi. Journal of Health and Nursing Management; 2016;3(3),132-139.
  • Ercevik R. Job related stress, burnout levels and affecting factors in nurses. Haliç University, Faculty of Health Sciences, Master’s Thesis, İstanbul. 2010.
  • Eroglu E. Determination of the impact of workload on patient safety in a training and research hospital. Atılım University, Faculty of Health Sciences, Master’s Thesis, Ankara. 2011
  • Eser I, Khorshid L, Turk G, Toros F. To determine the factors that may cause nurses to make drug mistakes. Journal of School Nursing Ege University; 2007;23(2):81-91
  • Gulec D, Indepeler S. Developing a scale of attitudes towards medical errors. Hemşirelikte Araştırma Dergisi; 2013;15(3):26-41
  • Gunes U, Gurlek O, Sonmez M. Factors contributing to medication errors in Turkey: Nurses’ perspectives. Journal of Nursing Management; 2014;22, 295-303.
  • Hillin E, Hicks RW. Medication errors from an emergency room setting: Safety solution for nurses. Critical Care Nursing Clinics of North America;2010;22(2), 91-96.
  • Hongxia G, Chunping N, Cnangqing L, Jiping L, Suzhen L. Perceived job stress among community nurses: A multi-center cross-sectional study. International Journal of Nursing Practice 2019;25(1), 1-8.
  • Hughes RG, Ortiz E. Medication errors: why they happen and how they can be prevented. Journal of Infusion Nursing; 2005;28(2), 14-24.
  • Intepeler SŞ, Dursun M. Medical errors and medical error reporting systems. Anatolian Journal of Nursing and Health Sciences; 2012;15(2), 129-135.
  • Joint Commission on Accreditation of Healthcare Organizations. Sentinel event statistics. ABD, Erişim: 16.06.2015.http://www.Jointcommissioninternational.Org/International-Essentials- For-Qualityand-2006.
  • Kebapci A, Akyolcu N. The effect of working environment on burnout levels in nurses working in emergency units. Turkey Journal of Emergency Medicine; 2011;11(2), 59-67.
  • Kopuz E. Determining the level of work-related tension of nurses and examining the attitudes of coping with stress. Haliç University, Faculty of Health Sciences, Master’s Thesis, İstanbul. 2013.
  • Mohsen AH, Marzieh K, Negin MA. Nurses’ perception of occupational stress and its influencing factors: A qualitative study. Iran J Nurs Midwifery Res. 2012;17(5): 352-359.
  • Mollaoglu M, Fertelli TK, Tuncay FO. Evaluation of the perceptions of the nurses working in the hospital. Fırat Journal of Health Services; 2010;5(15), 17-30.
  • Nguyen EE, Connolly PM, Wong V. Medication safety ınitiative in reducing medication errors. Journal of Nursıng Care Qualıty; 2010;25(3), 224–230.
  • Ozata M, Altunkan H. Determining the frequency of medical errors, types of medical errors and causes of medical errors in hospitals: Konya Case. Journal of Medical Research; 2010;8 (2), 100-111.
  • Parlar S. A disregarded situation in health care workers: Healthy working environment. TAF Preventive Medicine Bulletin; 2008;7(6), 547-554.
  • Parshuram CS, To T, Seto W, Trope A, Koren G, Laupacis A. Systematic evaluation of errors occurring during the preparation of intravenous medication. CMAJ; 2008;178(1), 42-48.
  • Sayek F. Patient Safety: Turkey and the world. TTB Reports / Books. 1st. Ed. Çakmakçı M, Akalın HE. Ankara, 2011;17-19.
  • Saygili M, Celik Y. Evaluating the relationship between job satisfaction and perceptions of hospital employees about their working environments. Hacettepe Journal of Health Administration; 2011;14(1), 40-44.
  • Sheu SJ, Wei IL, Chen CH, Yu S, Tang FI. Using snowball sampling method with nurses to understand medication administtration errors. Journal of Clinical Nursing; 2008;3(1), 1-12.
  • Tan M, Polat H, Sahin ZA. Evaluation of nurses' perceptions about work environments. Journal of Performance and Quality in Health; 2012;4(1), 67-78.
  • Tang FI, Sheu SJ, Yu S, Wei IL, Chen CH. Nurses relate the contributing factors involved in medication errors. Journal of Clınıcal Nursıng; 2007;16(3), 447-57.
  • Tel H, Aydin TH, Karabey G, Vergi I, Akay D. Dealing with stress and stress related to work in nurses. Journal of Nursing Cumhuriyet; 2012;2, 47-52.
  • Tunalıgil V. Comparison of job-related tension and burnout indicators in emergency medical technicians working in public and private ambulances. İstanbul University, Faculty of Health Sciences, PhD Thesis, İstanbul. 2013.
  • Yang T, Guo Y, Ma M, Li Y, Tian H, and Deng J. Job stress and presenteeism among Chinese healthcare workers: The mediatingeffects of affective commitment. International Journal of Environmental Research and Public Health; 2017;14(9), 978.
  • Yigitsoy M. Determination of drug application errors and causes of nurses. Near East University, Faculty of Health Sciences, Master’s Thesis, Lefkoşa/KKTC.2014
  • Wright K. Do calculation errors by nurses cause medication errors in clinical practice? A literature review. Nurse Education Today; 2010;30(1), 85–97.
Yıl 2020, Cilt: 6 Sayı: 1, 6 - 17, 30.04.2020
https://doi.org/10.19127/mbsjohs.624390

Öz

Kaynakça

  • Aytac S. Chronic stress sources in the workplace. Journal of Jop Power Industrial Relations and Human Resources; 2002;4(1), 276.
  • Alcelik A, Deniz F, Yesildal N, Mayda AS, Serifi BA. Evaluation of health problems and life habits of nurses working in AIBU Medical Faculty Hospital. TSK Preventive Medicine Bulletin; 2005;4(2), 55-65.
  • Anezz E. Clinical perspectives on patient safety research in to practice, 1st Ed. London, Mcgraw Hill Education Open University Press. 2006;9-18.
  • Anderson B, Stumpf PG, Schulkin J. Medical error reporting, patient safety, and the Physician. Journal of Patient Safety;2009; 5(3), 176-179.
  • Aslan SH, Alparslan NZ, Aslan OR, Kespare C, Unal M. Validity and reliability of work-related stress scale among healthcare workers. Thinking Man;1998;11(2), 4-8.
  • Arıkan, D., Karabulut, N. Determining nursing-related tension and factors affecting this. Atatürk University Journal of School of Nursing; 7(1), 10-12.
  • Ayaz S, Beydag KD. (2014). Factors affecting nurses' quality of work life: Balıkesir case. Journal of Health and Nursing Management; 2014;2(1), 66-68.
  • Balcik E. Nurses' perception of structural strengthening and job-related tension levels. Haliç University, Faculty of Health Sciences, Master’s Thesis, İstanbul. 2013.
  • Cebeci F, Gursoy E, Tekingunduz S. Determining the tendency of nurses to make medical error. Anatolian Journal of Nursing and Health Sciences;2012;15(3), 188-195.
  • Cox KS, Teasley SL, Lacey SR, Sexton KA, Carroll CA. Work environment perceptions of pediatric nurses. Journal of Pediatric Nursing; 2007;22(1), 179-182.
  • Dagget T, Molla A, Belachew T. Job related stress among nurses working in Jimma Zonepublic hospitals, South West Ethiopia: a cross sectional study. BMC Nursing; 2016;15(39), 1-10.
  • Dikmen DY, Yorgun S, Yesilcam N. Determining the tendency of nurses to medical errors. Hacettepe University Journal of Nursing;2014; 44–56.
  • Er F, Altuntas S. Hemşirelerin tıbbi hata yapma durumları ve nedenlerine yönelik görüşlerinin belirlenmesi. Journal of Health and Nursing Management; 2016;3(3),132-139.
  • Ercevik R. Job related stress, burnout levels and affecting factors in nurses. Haliç University, Faculty of Health Sciences, Master’s Thesis, İstanbul. 2010.
  • Eroglu E. Determination of the impact of workload on patient safety in a training and research hospital. Atılım University, Faculty of Health Sciences, Master’s Thesis, Ankara. 2011
  • Eser I, Khorshid L, Turk G, Toros F. To determine the factors that may cause nurses to make drug mistakes. Journal of School Nursing Ege University; 2007;23(2):81-91
  • Gulec D, Indepeler S. Developing a scale of attitudes towards medical errors. Hemşirelikte Araştırma Dergisi; 2013;15(3):26-41
  • Gunes U, Gurlek O, Sonmez M. Factors contributing to medication errors in Turkey: Nurses’ perspectives. Journal of Nursing Management; 2014;22, 295-303.
  • Hillin E, Hicks RW. Medication errors from an emergency room setting: Safety solution for nurses. Critical Care Nursing Clinics of North America;2010;22(2), 91-96.
  • Hongxia G, Chunping N, Cnangqing L, Jiping L, Suzhen L. Perceived job stress among community nurses: A multi-center cross-sectional study. International Journal of Nursing Practice 2019;25(1), 1-8.
  • Hughes RG, Ortiz E. Medication errors: why they happen and how they can be prevented. Journal of Infusion Nursing; 2005;28(2), 14-24.
  • Intepeler SŞ, Dursun M. Medical errors and medical error reporting systems. Anatolian Journal of Nursing and Health Sciences; 2012;15(2), 129-135.
  • Joint Commission on Accreditation of Healthcare Organizations. Sentinel event statistics. ABD, Erişim: 16.06.2015.http://www.Jointcommissioninternational.Org/International-Essentials- For-Qualityand-2006.
  • Kebapci A, Akyolcu N. The effect of working environment on burnout levels in nurses working in emergency units. Turkey Journal of Emergency Medicine; 2011;11(2), 59-67.
  • Kopuz E. Determining the level of work-related tension of nurses and examining the attitudes of coping with stress. Haliç University, Faculty of Health Sciences, Master’s Thesis, İstanbul. 2013.
  • Mohsen AH, Marzieh K, Negin MA. Nurses’ perception of occupational stress and its influencing factors: A qualitative study. Iran J Nurs Midwifery Res. 2012;17(5): 352-359.
  • Mollaoglu M, Fertelli TK, Tuncay FO. Evaluation of the perceptions of the nurses working in the hospital. Fırat Journal of Health Services; 2010;5(15), 17-30.
  • Nguyen EE, Connolly PM, Wong V. Medication safety ınitiative in reducing medication errors. Journal of Nursıng Care Qualıty; 2010;25(3), 224–230.
  • Ozata M, Altunkan H. Determining the frequency of medical errors, types of medical errors and causes of medical errors in hospitals: Konya Case. Journal of Medical Research; 2010;8 (2), 100-111.
  • Parlar S. A disregarded situation in health care workers: Healthy working environment. TAF Preventive Medicine Bulletin; 2008;7(6), 547-554.
  • Parshuram CS, To T, Seto W, Trope A, Koren G, Laupacis A. Systematic evaluation of errors occurring during the preparation of intravenous medication. CMAJ; 2008;178(1), 42-48.
  • Sayek F. Patient Safety: Turkey and the world. TTB Reports / Books. 1st. Ed. Çakmakçı M, Akalın HE. Ankara, 2011;17-19.
  • Saygili M, Celik Y. Evaluating the relationship between job satisfaction and perceptions of hospital employees about their working environments. Hacettepe Journal of Health Administration; 2011;14(1), 40-44.
  • Sheu SJ, Wei IL, Chen CH, Yu S, Tang FI. Using snowball sampling method with nurses to understand medication administtration errors. Journal of Clinical Nursing; 2008;3(1), 1-12.
  • Tan M, Polat H, Sahin ZA. Evaluation of nurses' perceptions about work environments. Journal of Performance and Quality in Health; 2012;4(1), 67-78.
  • Tang FI, Sheu SJ, Yu S, Wei IL, Chen CH. Nurses relate the contributing factors involved in medication errors. Journal of Clınıcal Nursıng; 2007;16(3), 447-57.
  • Tel H, Aydin TH, Karabey G, Vergi I, Akay D. Dealing with stress and stress related to work in nurses. Journal of Nursing Cumhuriyet; 2012;2, 47-52.
  • Tunalıgil V. Comparison of job-related tension and burnout indicators in emergency medical technicians working in public and private ambulances. İstanbul University, Faculty of Health Sciences, PhD Thesis, İstanbul. 2013.
  • Yang T, Guo Y, Ma M, Li Y, Tian H, and Deng J. Job stress and presenteeism among Chinese healthcare workers: The mediatingeffects of affective commitment. International Journal of Environmental Research and Public Health; 2017;14(9), 978.
  • Yigitsoy M. Determination of drug application errors and causes of nurses. Near East University, Faculty of Health Sciences, Master’s Thesis, Lefkoşa/KKTC.2014
  • Wright K. Do calculation errors by nurses cause medication errors in clinical practice? A literature review. Nurse Education Today; 2010;30(1), 85–97.
Toplam 41 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Sağlık Kurumları Yönetimi
Bölüm Araştırma Makaleleri
Yazarlar

Nurgül Bölükbaş

Yasemin Özyer Bu kişi benim

Dilek Çilingir

Yayımlanma Tarihi 30 Nisan 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 6 Sayı: 1

Kaynak Göster

Vancouver Bölükbaş N, Özyer Y, Çilingir D. The Effect of Workload Perception and Occupational Stress on Medical Error Attitudes of Nurses Working in Surgical Clinics. Mid Blac Sea J Health Sci. 2020;6(1):6-17.

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