The Effect of Employee Voice on Happiness at Work and the Mediating Role of Work Friendship

Yıl 2024, Sayı: 11, 463 - 493, 15.03.2024

Muhammet Ali Çelebi

https://doi.org/10.56720/mevzu.1426312

Öz

This study focuses on employee voice, which is a proactive behavior. The purpose of the research is to determine the effect of employees voluntarily conveying their suggestions, concerns, and work-related opinions to someone in a higher organizational position on employees' happiness at work, and whether there is a role of work friendship in the process. For this purpose, data was collected from 458 people working in the service sector in Karaman. Quantitative method was preferred in the study. The data collected through the survey was subjected to statistical analysis and research findings were obtained. As a result of the correlation analysis, significant positive relationships were determined between employee voice, work engagement, one of the sub-dimensions of happiness at work, and organizational commitment. A positive significant relationship was found between employee voice and friendship opportunity and friendship degree, which are the sub-dimensions of workplace friendship. Positive significant relationships were found between the sub-dimensions of friendship at work and the sub-dimensions of happiness at work. As a result of the regression analysis conducted for the hypothesis tests of the research, it was found that employee voice affects the sub-dimensions of happiness at work (work engagement and organizational commitment) and workplace friendship (friendship opportunity, degree of friendship) has a mediating role. All findings obtained were discussed within the scope of the literature.

Anahtar Kelimeler

Employee Voice, Happiness at Work, Work Friendship

Çalışan Sesliliğinin İş Yerindeki Mutluluğa Etkisi ve İş Arkadaşlığının Aracılık Rolü

Öz

Bu çalışma, proaktif bir davranış olan çalışan sesliliğine odaklanmakta-dır. Çalışanların önerilerini, endişelerini, işle ilgili görüşlerini daha yüksek bir organizasyonel pozisyondaki birine gönüllü olarak iletmelerinin çalışanların iş yerinde mutlu olmalarında etkisinin ne olduğu ve bu süreçte iş arkadaşlığının rolünün olup olmadığı araştırmanın amacını oluşturmaktadır. Bu amaçla Karaman’da hizmet sektöründe çalışan 458 kişiden veri toplanmıştır. Çalışmada nicel yöntem tercih edilmiştir. Anket yoluyla toplanan veriler istatistiki analizlere tabi tutulmuş ve araştırma bulguları elde edilmiştir. Korelasyon analizi sonucunda çalışan sesliliği ile işyerinde mutluluğun alt boyutlarından işe tutulma ve örgütsel bağlılık arasında anlamlı pozitif ilişkiler tespit edilmiştir. Çalışan sesliliği ile iş yeri arkadaşlığının alt boyutları olan arkadaşlık fırsatı ve arkadaşlık derecesi arasında pozitif yönde anlamlı ilişki tespit edilmiştir. İş yerinde arkadaşlığın alt boyutları ile iş yerinde mutluluğun alt boyutları arasında pozitif anlamlı ilişkiler bulunmuştur. Araştırmanın hipotez testleri için yapılan regresyon analizi sonucunda çalışan sesliliğinin işyerinde mutluğun alt boyutlarını (işe tutulma ve örgütsel bağlılık) etkilediği ve iş yeri arkadaşlığının (arkadaşlık fırsatı, arkadaşlık derecesi) aracılık rolünün bulunduğu bulgularına ulaşılmıştır. Elde edilen tüm bulgular literatür kapsamında tartışılmıştır.

Anahtar Kelimeler

Çalışan Sesliliği, İş Yerindeki Mutluluk, İş Arkadaşlığı

Kaynakça

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