ÇALIŞAN SESSİZLİK DAVRANIŞININ AZALTILMASINDA ALGILANAN ÖRGÜTSEL DESTEK ETKİLİ MİDİR?

Yıl 2016, Cilt: 1 Sayı: 1, 53 - 75, 30.03.2016

Esra Erenler Tekmen

Öz

Çalışan sessizliği, belirli motivlere dayanarak çalışanların
örgütleriyle ilgili fikirlerini, önerilerini ya da sorunlarını, ka rarı
etkileyebilecek diğer kişilerden kasıtlı olarak saklamasıdır. Bu
çalışma, algılanan örgütsel desteğin çalışan sessizlik davranışı
üzerinde etkili olup olmadığını belirlemeye odaklanmaktadır. Veriler,
Antalya'da ki beş yıldızlı grup ve zincir otel çalışanlarından anket
yöntemi ile toplanmış, çalışma 374 çalışanın katılımıyla
gerçekleştirilmiştir. Verilerin analizinde t-testi, anova, korelasyon,
regresyon analizleri ve yapısal eşitlik modellemesinden
yararlanılmıştır. Bulgular, algılanan örgütsel desteğin çalışan
sessizlik davranışı üzerinde negatif etkisinin olduğunu göstermiştir.

Anahtar Kelimeler

Algılanan örgütsel destek, çalışan sessizlik davranışı

IS PERCEIVED ORGANIZATIONAL SUPPORT EFFECTIVE IN REDUCING EMPLOYEE SILENCE BEHAVIOUR?

Öz

Employee silence is; depending on specific motives, the employees'
intentionally hiding of ideas, suggestions or problems about the
organization from other people who can influence the decision. This
study focuses on determining whether perceived organizational support
has an impact on the employee silence. Data were collected by survey
method from the employees of five star hotel groups and chains. Work was
carried out with the participation of 374 employees. T-test, ANOVA,
correlation, regression analysis and structural equation modeling were
used in data analyses. Findings showed that perceived organizational
support has a negative effect on employee silence behavior.

Anahtar Kelimeler

Perceived organizational support, employee silence behavior

Kaynakça

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