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Strategic Responses to Quality Management in Turkish Higher Education

Yıl 2022, Cilt: 12 Sayı: 3, 2409 - 2440, 30.11.2022
https://doi.org/10.48146/odusobiad.1134792

Öz

In the study, a neo-institutionalist pre-conceptual framework was followed which was developed to identify the different strategic responses that organizations put forth because of institutional pressures towards con-formity and to predict the formation of alternative strategies. In this context, it has been tried to determine which strategic responses (acquiesce or defy or manipulate) are given faced with normative pressures to adopt quality management in Turkish higher education from a Neo-Institutionalist perspective. In the study, PLS-SEM algorithms were applied with SmartPLS software. The findings concluded that the "acquiesce" stra-tegic response against normative pressure from the institutional pressures for the adoption of quality man-agement in Turkish higher education, and the "manipulate" strategic response is given against mimetic pres-sure. According to the results obtained in this study, the acquiesce response as a strategic response to the nor-mative pressures for higher education institutions to adopt quality management reveals that normative pres-sure is an essential tool for establishing quality in higher education. This indicates that success has been achieved in the systematic establishment of quality management on a national basis in Turkiye. Conformity to Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) standards brings success to Turkish higher education and enables Turkiye to complete its integration with Europe in higher education as soon as possible.

Kaynakça

  • Boxenbaum E, Jonsson S (2017) Isomorphism, Diffusion and Decoupling: Concept Evolution and Theoretical Challenges. In: Greenwood R, Oliver C, Lawrence T, Meyer R (eds) The SAGE Handbook of Organizational Institutionalism, 2nd edn. SAGE Publications Inc., pp 77–101
  • Cai Y, Mehari Y (2016) The Use of Institutional Theory in Higher Education Research. In: Theory and Method in Higher Education Research. pp 1–25
  • Chin WW (1998) The Partial Least Squares Approach For Structural Equation Modeling. In: Marcoulides GA (ed) Methodology For Business and Management: Modern Methods For Business Research. Psychology Press, New York, pp 295–336
  • Cohen J (1988) Statistical Power Analysis for the Behavioral Sciences Second Edition, 2nd edn. Lawrence Erlbaum Associates, United States of America
  • Dijkstra TK, Henseler J (2015a) Consistent and asymptotically normal PLS estimators for linear structural equations. Computational Statistics and Data Analysis 81:10–23. https://doi.org/10.1016/j.csda.2014.07.008
  • Dijkstra TK, Henseler J (2015b) Consıstent Partıal Least Squares Path Modelıng. MIS Quarterly 39:297–316
  • DiMaggio PJ (1988) Interest and Agency in Institutional Theory. In: Zucker LG (ed) Institutional Patterns and Organizations: Culture and Environment. Ballinger, Cambridge, Massachusetts, pp 3–22
  • Doğan D (2019) SmartPLS ile Veri Analizi, 2nd edn. Zet Yayınları, Ankara
  • Ergül O (2007) Yeni Kurumsalcı Yaklaşımla Türk Anayasa Mahkemesi ve Demokrasi. Adalet Yayınevi, Ankara
  • ETHERINGTON LD, RICHARDSON AJ (1994) Institutional Pressures on University Accounting Education in Canada. Contemporary Accounting Research 10:141–162. https://doi.org/10.1111/j.1911-3846.1994.tb00426.x
  • Fornell C, Larcker DF (1981) Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research 18:39. https://doi.org/10.2307/3151312
  • González JMG, Arquero Montaño JL, Hassall T (2009) Pressures and resistance to the introduction of skills in business administration and accounting education in Spain: A new institutional theory analysis. Journal of Vocational Education and Training 61:85–102. https://doi.org/10.1080/13636820902820071
  • Hair JF, Hult GTM, Ringle CM, Sarstedt M (2017) A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications Inc., Los Angeles
  • Hair JF, Risher JJ, Sarstedt M, Ringle CM (2019) When to use and how to report the results of PLS-SEM. European Business Review 31:2–24. https://doi.org/10.1108/EBR-11-2018-0203
  • Henseler J, Hubona G, Ray PA (2016) Using PLS path modeling in new technology research: Updated guidelines. Industrial Management and Data Systems 116:2–20. https://doi.org/10.1108/IMDS-09-2015-0382
  • Henseler J, Ringle CM, Sarstedt M (2012) Using partial least squares path modeling in advertising research: basic concepts and recent issues. In: Okazaki S (ed) Handbook of research on international advertising. Edward Elgar, pp 252–276
  • Henseler J, Ringle CM, Sarstedt M (2015) A new criterion for assessing discriminant validity in variance-based structural equation modeling. J Acad Mark Sci 43:115–135. https://doi.org/10.1007/s11747-014-0403-8
  • Henseler J, Ringle CM, Sinkovics RR (2009) The use of partial least squares path modeling in international marketing. Advances in International Marketing 20:277–319. https://doi.org/10.1108/S1474-7979(2009)0000020014
  • Huang C-C, Wang Y-M, Wu T-W, Wang P-A (2013) An Empirical Analysis of the Antecedents and Performance Consequences of Using the Moodle Platform. International Journal of Information and Education Technology 3:217–221. https://doi.org/10.7763/ijiet.2013.v3.267
  • Lam LW (2012) Impact of competitiveness on salespeople’s commitment and performance. Journal of business research : JBR 65:
  • Meyer JW, Rowan B (1983) The structure of educational organizations. In: Meyer JW, Scott WR (eds) Organizational environments: Ritual and rationality. Sage, Beverly Hills, CA, pp 71–97
  • Meyer JW, Scott WR (1983) Centralization and the Legitimacy Problems of Local Government. In: Meyer JW, Scott WR (eds) Organizational Environments : Ritual and Rationality. Sage, Beverly Hills, CA, pp 199–215
  • Nunnally J, Bernstein IH (1994) Psychometric theory, 3rd ed. McGraw-Hill, New York
  • Oliver C (1991) Strategıc Responses To Instıtutıonal Processes. Academy of Management Review 16:145–179. https://doi.org/10.3233/978-1-60750-925-7-305
  • Özdemiray SM (2018) Yeni Kurumsalcılık Ekseni̇nde Mülki̇ İdarede Sürekli̇li̇k ve Deği̇şi̇m. Selçuk Üniversitesi
  • Özen Ş (2002) Bağlam, aktör, söylem ve kurumsal değişim: Türkiye’de toplam kalite yönetiminin yayılım süreci. Yönetim Araştırmaları Dergisi 1:47–90
  • Özen Ş (2013) Yeni Kurumsal Kuram. In: TAŞCI D, ERDEMİR E (eds) Örgüt Kuramı. Anadolu Üniversitesi, Eskişehir, pp 120–139
  • Ringle CM, Wende S, Becker J-M (2020) SmartPLS. SmartPLS 3
  • Sarstedt M, Ringle CM, Hair JF (2017) Partial Least Squares Structural Equation Modeling. In: Homburg C, Klarmann M, Vomberg AE (eds) Handbook of Market Research. Springer, Cham, pp 1–40
  • Scott WR (2001) Institutions and Organizations, 2nd edn. SAGE, Thousand Oaks, CA
  • Taştan K (2021) Yükseköğretimde Kalite Uygulamalarının Yayılımının Yeni Kurumsal Kuram Çerçevesinde Değerlendirilmesi. Doktora Tezi, Zonguldak Bülent Ecevit Üniversitesi
  • Taştan K, Sabir Taştan N (2021) Yönetim ve Organizasyon Araştırmaları İçin SmartPLS Uygulamalı PLS-SEM (Kısmi En Küçük Kareler Yapısal Eşitlik Modeli). Gazi Kitabevi, Ankara
  • Taştan K, Yılmaz S (2021) Yeni Kurumsal Kuram Argümanlarıyla Türk Yükseköğretim Sisteminde Kalite Yönetiminin Benimsenmesi Üzerine PLS-SEM ile Teorik Bir Model Çalışması. Black Sea Journal of Public and Social Science 4:79–91. https://doi.org/10.52704/bssocialscience.912717
  • Vellam I (2012) The adoption of ifrs in poland: an institutional approach
  • Xiaohui Y (2016) PLS. G. David Garson and Statistical Associates Publishing

Türk Yükseköğretiminde Kalite Yönetimine Gösterilen Stratejik Tepkiler

Yıl 2022, Cilt: 12 Sayı: 3, 2409 - 2440, 30.11.2022
https://doi.org/10.48146/odusobiad.1134792

Öz

Çalışmada, kuruluşların kendilerine uygulanan uygunluğa/uymaya (conformity) yönelik kurumsal baskılar sonucunda ortaya koydukları farklı stratejik tepkileri belirlemek ve alternatif stratejilerin oluşumunu tahmin etmek için geliştirilmiş olan Yeni Kurumsalcı bir ön kavramsal çerçeve takip edilmiştir. Bu kapsamda, Yeni Kurumsalcı bakış açısıyla Türk yükseköğretiminde kalite yönetiminin benimsenmesi için yapılan normatif baskılar karşısında hangi stratejik tepkilerin verildiği (uyma, karşı koyma, manipülasyon) belirlenmeye çalışılmıştır. Çalışmada SmartPLS yazılımı ile Kısmi En Küçük Kareler Yapısal Eşitlik Modeli (PLS-SEM) algo-ritmaları uygulanmıştır. Bulgular, Türk yükseköğretiminde kalite yönetiminin benimsenmesi için kurumsal baskılardan gelen normatif baskıya karşı “uyma” stratejik tepkisinin ve mimetik baskıya karşı “manipülasyon” stratejik tepkisinin verildiğini ortaya koymaktadır. Çalışmada elde edilen sonuçlardan Türk yükseköğretiminde kalite yönetiminin benimsenmesine yönelik normatif baskılar karşısında yükseköğretim kurumlarının uyma stratejik tepkisi vermeleri, normatif baskının yükseköğretimde kaliteyi tesis etmek için önemli bir araç olduğunu kanıtlayan bir gösterge olarak karşımıza çıkmaktadır. Bu durum, kalite yönetiminin ulusal bazda sistemsel olarak kurulması çalışmalarında başarının yakalandığına işaret etmektedir. Avrupa Yükseköğrenim Alanında Kalite Güvencesi Standartları ve Yönergeleri (ASY)'ne uygunluk, Türk yükseköğretimine başarı getirirken, Türkiye'nin yükseköğretim alanında Avrupa ile entegrasyonunu tamamlamasını sağlamaktadır.

Kaynakça

  • Boxenbaum E, Jonsson S (2017) Isomorphism, Diffusion and Decoupling: Concept Evolution and Theoretical Challenges. In: Greenwood R, Oliver C, Lawrence T, Meyer R (eds) The SAGE Handbook of Organizational Institutionalism, 2nd edn. SAGE Publications Inc., pp 77–101
  • Cai Y, Mehari Y (2016) The Use of Institutional Theory in Higher Education Research. In: Theory and Method in Higher Education Research. pp 1–25
  • Chin WW (1998) The Partial Least Squares Approach For Structural Equation Modeling. In: Marcoulides GA (ed) Methodology For Business and Management: Modern Methods For Business Research. Psychology Press, New York, pp 295–336
  • Cohen J (1988) Statistical Power Analysis for the Behavioral Sciences Second Edition, 2nd edn. Lawrence Erlbaum Associates, United States of America
  • Dijkstra TK, Henseler J (2015a) Consistent and asymptotically normal PLS estimators for linear structural equations. Computational Statistics and Data Analysis 81:10–23. https://doi.org/10.1016/j.csda.2014.07.008
  • Dijkstra TK, Henseler J (2015b) Consıstent Partıal Least Squares Path Modelıng. MIS Quarterly 39:297–316
  • DiMaggio PJ (1988) Interest and Agency in Institutional Theory. In: Zucker LG (ed) Institutional Patterns and Organizations: Culture and Environment. Ballinger, Cambridge, Massachusetts, pp 3–22
  • Doğan D (2019) SmartPLS ile Veri Analizi, 2nd edn. Zet Yayınları, Ankara
  • Ergül O (2007) Yeni Kurumsalcı Yaklaşımla Türk Anayasa Mahkemesi ve Demokrasi. Adalet Yayınevi, Ankara
  • ETHERINGTON LD, RICHARDSON AJ (1994) Institutional Pressures on University Accounting Education in Canada. Contemporary Accounting Research 10:141–162. https://doi.org/10.1111/j.1911-3846.1994.tb00426.x
  • Fornell C, Larcker DF (1981) Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research 18:39. https://doi.org/10.2307/3151312
  • González JMG, Arquero Montaño JL, Hassall T (2009) Pressures and resistance to the introduction of skills in business administration and accounting education in Spain: A new institutional theory analysis. Journal of Vocational Education and Training 61:85–102. https://doi.org/10.1080/13636820902820071
  • Hair JF, Hult GTM, Ringle CM, Sarstedt M (2017) A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications Inc., Los Angeles
  • Hair JF, Risher JJ, Sarstedt M, Ringle CM (2019) When to use and how to report the results of PLS-SEM. European Business Review 31:2–24. https://doi.org/10.1108/EBR-11-2018-0203
  • Henseler J, Hubona G, Ray PA (2016) Using PLS path modeling in new technology research: Updated guidelines. Industrial Management and Data Systems 116:2–20. https://doi.org/10.1108/IMDS-09-2015-0382
  • Henseler J, Ringle CM, Sarstedt M (2012) Using partial least squares path modeling in advertising research: basic concepts and recent issues. In: Okazaki S (ed) Handbook of research on international advertising. Edward Elgar, pp 252–276
  • Henseler J, Ringle CM, Sarstedt M (2015) A new criterion for assessing discriminant validity in variance-based structural equation modeling. J Acad Mark Sci 43:115–135. https://doi.org/10.1007/s11747-014-0403-8
  • Henseler J, Ringle CM, Sinkovics RR (2009) The use of partial least squares path modeling in international marketing. Advances in International Marketing 20:277–319. https://doi.org/10.1108/S1474-7979(2009)0000020014
  • Huang C-C, Wang Y-M, Wu T-W, Wang P-A (2013) An Empirical Analysis of the Antecedents and Performance Consequences of Using the Moodle Platform. International Journal of Information and Education Technology 3:217–221. https://doi.org/10.7763/ijiet.2013.v3.267
  • Lam LW (2012) Impact of competitiveness on salespeople’s commitment and performance. Journal of business research : JBR 65:
  • Meyer JW, Rowan B (1983) The structure of educational organizations. In: Meyer JW, Scott WR (eds) Organizational environments: Ritual and rationality. Sage, Beverly Hills, CA, pp 71–97
  • Meyer JW, Scott WR (1983) Centralization and the Legitimacy Problems of Local Government. In: Meyer JW, Scott WR (eds) Organizational Environments : Ritual and Rationality. Sage, Beverly Hills, CA, pp 199–215
  • Nunnally J, Bernstein IH (1994) Psychometric theory, 3rd ed. McGraw-Hill, New York
  • Oliver C (1991) Strategıc Responses To Instıtutıonal Processes. Academy of Management Review 16:145–179. https://doi.org/10.3233/978-1-60750-925-7-305
  • Özdemiray SM (2018) Yeni Kurumsalcılık Ekseni̇nde Mülki̇ İdarede Sürekli̇li̇k ve Deği̇şi̇m. Selçuk Üniversitesi
  • Özen Ş (2002) Bağlam, aktör, söylem ve kurumsal değişim: Türkiye’de toplam kalite yönetiminin yayılım süreci. Yönetim Araştırmaları Dergisi 1:47–90
  • Özen Ş (2013) Yeni Kurumsal Kuram. In: TAŞCI D, ERDEMİR E (eds) Örgüt Kuramı. Anadolu Üniversitesi, Eskişehir, pp 120–139
  • Ringle CM, Wende S, Becker J-M (2020) SmartPLS. SmartPLS 3
  • Sarstedt M, Ringle CM, Hair JF (2017) Partial Least Squares Structural Equation Modeling. In: Homburg C, Klarmann M, Vomberg AE (eds) Handbook of Market Research. Springer, Cham, pp 1–40
  • Scott WR (2001) Institutions and Organizations, 2nd edn. SAGE, Thousand Oaks, CA
  • Taştan K (2021) Yükseköğretimde Kalite Uygulamalarının Yayılımının Yeni Kurumsal Kuram Çerçevesinde Değerlendirilmesi. Doktora Tezi, Zonguldak Bülent Ecevit Üniversitesi
  • Taştan K, Sabir Taştan N (2021) Yönetim ve Organizasyon Araştırmaları İçin SmartPLS Uygulamalı PLS-SEM (Kısmi En Küçük Kareler Yapısal Eşitlik Modeli). Gazi Kitabevi, Ankara
  • Taştan K, Yılmaz S (2021) Yeni Kurumsal Kuram Argümanlarıyla Türk Yükseköğretim Sisteminde Kalite Yönetiminin Benimsenmesi Üzerine PLS-SEM ile Teorik Bir Model Çalışması. Black Sea Journal of Public and Social Science 4:79–91. https://doi.org/10.52704/bssocialscience.912717
  • Vellam I (2012) The adoption of ifrs in poland: an institutional approach
  • Xiaohui Y (2016) PLS. G. David Garson and Statistical Associates Publishing
Toplam 35 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm ARAŞTIRMA MAKALESİ
Yazarlar

Nalan Sabır Taştan 0000-0002-5833-4498

Kürşat Taştan 0000-0002-9476-4305

Sinan Yılmaz 0000-0002-8576-9913

Yayımlanma Tarihi 30 Kasım 2022
Gönderilme Tarihi 23 Haziran 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 12 Sayı: 3

Kaynak Göster

APA Sabır Taştan, N., Taştan, K., & Yılmaz, S. (2022). Strategic Responses to Quality Management in Turkish Higher Education. Ordu Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Araştırmaları Dergisi, 12(3), 2409-2440. https://doi.org/10.48146/odusobiad.1134792

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