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A Field Study on the Causes and Psycho-Social Consequences of Social Network Fatigue: The Case of Turkey

Yıl 2023, Cilt: 13 Sayı: 71, 429 - 440, 29.12.2023

Nihal Acar , Birol Gülnar

https://doi.org/10.17066/tpdrd.1250705_2

Öz

Social network usage has started to decrease since 2011 for various reasons. Research in the literature has revealed the concept of social network fatigue, which has physical and psychological consequences due to different reasons. Recent studies have emphasized that social network fatigue is dangerous for users' individual well-being, and researchers have suggested further studies due to the newness of the concept. Based on the recommendations in the literature, this research was carried out with 1100 participants from all over Turkey in a quantitative design to determine the causes and psycho-social consequences of social network fatigue. Participants in the research information on social network fatigue, social network overload, social network victimization and socio-demographic characteristics was collected. In the research constructed with the stressor-strain-consequence (SSO) model it has been understood that social network overload and social network victimization are predictors of social network fatigue. In the study, the social network fatigue experienced by the participants it has been determined that it causes physical and psychological consequences such as sudden anger, physical fatigue, exhaustion, wear-out, anger, regret, dissatisfaction, boredom, overwhelm, restlessness and stress.

Anahtar Kelimeler

Social network fatigue stressor-strain-consequence (SSO) psycho-social effects technostress exhaustion.

Kaynakça

  • Acar, N. (2022). The antecedents of social network fatigue: A model proposal. Retrieved From Higher Education Institution.
  • Akdi, Y. (2011) Matematiksel istatistiğe giriş. Ankara: Gazi Kitabevi.
  • Aktaş, M. & Çopur, Z. (2018). Influence of social media usage on the stress among. International Journal of Education Technology and Scientific Researches, 3(6), (142-153). https://dergipark.org.tr/tr/pub/ijetsar/issue/40311/423865
  • Balcı, Ş. & Baloğlu, E. (2018). The relationship between social media addiction and depression: “A survey among university youth”. Galatasaray University Faculty of Communication, (29), 209-234. http://iletisimdergisi.gsu.edu.tr/tr/pub/issue/41518/500860
  • Bekman, M. (2022). Quantıtatıve research method ın publıc relatıons: relatıonal survey model. Meriç International Journal of Social and Strategic Research, 6(16), 238-258.
  • Bright, L. F., Klieser, S. B. & Grau, S. L. (2015). Too much Facebook? an exploratory examination of social media fatigue. Computers in Human Behavior, (44), 148-155. https://www.sciencedirect.com/science/article/pii/S0747563214006566
  • Cao, X. & Sun, J. (2018). Exploring the effect of overload on the discontinuous intention of social media users: an S-O-R perspective. Computers in Human Behavior, 81, 10-18. https://www.sciencedirect.com/science/article/pii/S0747563217306738
  • Castelles, M. (2016). İletişim gücü (çev. Ebru Kılıç). İstanbul Bilgi Üniversitesi Yayınları: İstanbul.
  • Cheng, X., Liu, L., Li J. & Hu, Z. (2023). COVID-19 lockdown stress and problematic social networking sites use among quarantined college students in china: a chain mediation model based on the stressor–strain–outcome framework. Addictive Behaviors, (146), 1-12. https://www.sciencedirect.com/science/article/pii/S0306460323001806
  • Cho, J., Ramgolam, D. I., Schaefer, K. M., & Sandlin, A. N. (2011). The rate and delay in overload: an investigation of communication overload and channel synchronicity on identification and job satisfaction. Journal of Applied Communication Research, 39(1), 38–54. https://psycnet.apa.org/record/2011-01838-00.
  • Cerrah, L. (2016). Some Corporate Social Media and Interaction and Critical Approach to Social Media. Journal of Graduate School of Social Sciences, 20(4), 1393-1414. https://dergipark.org.tr/tr/pub/ataunisosbil/issue/26966/283404
  • Çalışkan, M. & Mencik, Y. (2015). The new face of a changıng world: socıal medıa. Academic Perspective International Refereed Journal of Social Sciences, (50), 254-277. https://dergipark.org.tr/tr/pub/abuhsbd/issue/32944/366052
  • Dhir, A., Yassotorn, Y., Kaur, P. & Chen, S. (2018). Online social media fatigue and psychological wellbeing-a study of compulsive use, fear of missing out, fatigue, anxiety and depression. International Journal of Information Management, (40), 141-152. https://e-tarjome.com/storage/panel/fileuploads/2019-04-22/1555928922_E10949-e-tarjome.pdf
  • Dredge, R., Gleeson, J., & Garcia, X. (2014). Presentation on Facebook and risk of cyberbullying victimisation. Computer Human Behavior, (40), 16-22. https://psycnet.apa.org/record/2014-43864-004
  • Erbay, S. & Beydoğan, H. D. (2017). The attitudes of educators towards educational research. Ahi Evran University Journal of Kırşehir Faculty of Education, 18(3), 246-260.
  • Fu, S., Li, H., Liu, Y., Pirkkalainen, H. & Salo, M. (2020). Social media overload, exhaustion and use discontinuance: Examining the effects of information overload, system feature overload, and social overload. Information Processing and Management, (57), 1-15. https://www.sciencedirect.com/science/article/pii/S0306457320308025
  • Goasduff, L., & Pettey, C. (2011). Gartner survey highlights consumer fatigue with social media, http://www.gartner.com/it/page.jsp?id=1766814.
  • Guo, Y., Lu, Z.,  Kuang, H., & Chaoyou, W. (2020). İnformation avoidance behavior on social network sites: Information irrelevance, overload, and the moderating role of time pressure. International Journal of Information Management, (52), 1-12. https://e-tarjome.com/storage/panel/fileuploads/2020-02-04/1580810266_E14375-e-tarjome.pdf
  • Gülnar, B., & Öztat, F. (2020). The relationship between family face to face communication, internet and social media usage. e: Kurgu Online Journal of the Faculty of Communication Sciences, 28(1), 31-42. https://dergipark.org.tr/tr/pub/kurgu/issue/55448/695585
  • Gülnar, B. & Acar, N. (2021). Yaşam doyumu ve internet kullanımı ilişkisi: Türkiye’deki üniversite öğrencileri arasında bir alan araştırması. Al Farabı Journal 9th International Conference on Social Sciences, 747-753.
  • Gülnar, B. & Acar, N. (2021). Examination of the change caused by social media in the perception of fear during the period of epidemics: Covid-19. Qualitative Social Sciences, 3(1), 140-163.
  • Gürgan, U. & Demirel, N. (2021). The effect of adolescents' use of socıal medıa on theır socıal relatıons and socıal anxıety levels. Avrasya Sosyal ve Ekonomi Araştırmaları Dergisi, 8(3), 79-104. https://dergipark.org.tr/tr/pub/asead/issue/64362/934020
  • Kazaz, M., & Acar, N. (2021). Oluşturma yöntemlerine göre yalan haberin incelenmesi: Twitter'da Covid-19. Selin Karaköse (Ed.) COVID-19 salgınında çok boyutlu etkiler, (pp. 176-235). Ankara: İksad Yayınevi.
  • Koeske, G. F., & Koeske R. D. (1989). Workload and burnout: Can social support and perceived accomplishment help? Social Work, 34(3), 243–248. https://psycnet.apa.org/record/1989-34487-001
  • Konuk, N. (2019). Usıng ınstagram as a socıal medıa tool and researchıng unıversıty students on personal communıcatıon anxıety. European Journal of Managerial Research (EUJMR), 3(4), 1-26. https://dergipark.org.tr/tr/pub/eujmr/issue/43811/498098
  • Kumcağız, H., Özdemir, T. Y. & Demir, Y. (2019). Effects of social media use on academic achievement and peer relation in adolescence. International Journal of Social Science Research, 8(2), 1-17. https://dergipark.org.tr/tr/pub/ijssresearch/issue/51160/632529
  • Küçük, Ş. & Şahin, İ. (2015). Adaptation of Facebook victimization and bullying scales to Turkish. Ahi Evran Üniversitesi Kırşehir Eğitim Fakültesi Dergisi, 16(1), 55-70. https://dergipark.org.tr/tr/pub/kefad/issue/59451/854130
  • Küçükali, A. & Serçemeli, C. (2019). Socıal medıa usage of academıcıans: the case of Ataturk Unıversıty. Avrasya Sosyal ve Ekonomi Araştırmaları Dergisi, 6(10), 202-219. https://dergipark.org.tr/tr/pub/asead/issue/50855/663253
  • Kwan, G. C. E. & Skoric, M. M. (2013). Facebook bullying: an extension of battles in school. Computers in Human Behavior, 29, 16-25. https://www.researchgate.net/publication/257253040_Facebook_bullying_An_extension_of_battles_in_school
  • Lee, A.R., Son, S. M. & Kim, K. (2016). Information and communication technology overload and social networking service fatigue: a stress perspective. Computers in Human Behavior, (55), 51-61. https://yonsei.elsevierpure.com/en/publications/information-and-communication-technology-overload-and-social-netw
  • Lenhart, A., Dukkan, M. & Smith, A. (2014). Couples, the Internet and Social Media. http://www.pewinternet.org/2014/02/11/couples-the- internet-and-social-media.
  • Lin, J., Lin, S., Turel, O. & Xu, F. (2020). The buffering effect of flow experience on the relationship between overload and social media users’ discontinuance intentions. Telematics and Informatics, (49), 1-18. https://www.sciencedirect.com/science/article/pii/S0736585320300332
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Sosyal Ağ Yorgunluğunun Nedenleri ve Psiko-Sosyal Sonuçları Üzerine Bir Saha Araştırması: Türkiye Örneği

Yıl 2023, Cilt: 13 Sayı: 71, 429 - 440, 29.12.2023

Nihal Acar , Birol Gülnar

https://doi.org/10.17066/tpdrd.1250705_2

Öz

Yeni iletişim teknolojilerinin hızla benimsenip kullanılmaya başlanması günlük yaşamdaki sıradan işlerin gerçekleştirilmesinde dahi kullanıcıları bu alanlara yöneltmiş ve bunların kullanımı merkeze oturtulmuştur. Bu avantajlarının yanında sosyal ağ kullanıcılarına her alanda kolaylık ve bilgi sağlayan platformlar başta psiko-sosyal olmak üzere bazı sorunların gündeme gelmesine neden olmuştur. Pazar araştırmacıları sosyal ağ kullanımının 2011 yılından itibaren çeşitli nedenlerden dolayı düşmeye başladığını belirlemiş, literatür de yapılan araştırmalarda da bu durum çeşitli nedenlere bağlı olarak fiziksel ve psikolojik sonuçları olan sosyal ağ yorgunluğu ismi ile yer edinmiştir. Bu yeni fenomenin platform kullanıcılarında; ne şekilde, nasıl etki ettiğinin ve sonuçlarının belirlenmesi bu açıdan önem kazanmıştır. Son araştırmalarda sosyal ağ yorgunluğunun, kullanıcıların bireysel iyi oluş halleri açısından tehlikeli bir durum olduğu vurgulanmış fakat araştırmacılar kavramın yeni oluşundan dolayı daha fazla araştırmanın yapılmasını önermiştir. Literatürde yer alan önerilerden hareketle bu araştırma sosyal ağ yorgunluğunun nedenlerini ve psiko-sosyal sonuçlarının neler olduğunu belirlemek üzere nicel desende tüm Türkiye’ye konumlanmış bir şekilde 30 ilde 1100 katılımcı ile gerçekleştirilmiştir. Araştırmada tüm Türkiye’yi temsil etmek amacı ile küme örneklem tekniği kullanılmış ve katılımcıların; sosyal ağ yorgunluğu, aşırı sosyal ağ yüklenmesi ve sosyo-demografik özelliklerine ait bilgiler toplanmıştır. Stresör-zorlanma-sonuç (SSO) modeli ile inşa edilen araştırmada, aşırı sosyal ağ yüklenmesi ve sosyal ağ mağduriyetinin, sosyal ağ yorgunluğunun yordayıcısı olduğu anlaşılmıştır. Araştırma sonunda katılımcıların yaşadığı sosyal ağ yorgunluğunun; ani sinirlenme, bedensel yorgunluk, bitkinlik, yıpranma, öfkelenme, pişmanlık, memnuniyetsizlik, can sıkıntısı, bunalma, huzursuzluk, stres gibi fiziksel ve psikolojik suşlar ile sonlandığı saptanmıştır. Araştırmacılarda teknostres ve tükenme suşlarına bağlı olarak kullanıcıların, platformları süreksiz kullanım niyetinin olabileceği düşüncesi belirginleşmiştir.

Anahtar Kelimeler

Social network fatigue stressor-strain-consequence (SSO) psycho-social effects technostress exhaustion.

Kaynakça

  • Acar, N. (2022). The antecedents of social network fatigue: A model proposal. Retrieved From Higher Education Institution.
  • Akdi, Y. (2011) Matematiksel istatistiğe giriş. Ankara: Gazi Kitabevi.
  • Aktaş, M. & Çopur, Z. (2018). Influence of social media usage on the stress among. International Journal of Education Technology and Scientific Researches, 3(6), (142-153). https://dergipark.org.tr/tr/pub/ijetsar/issue/40311/423865
  • Balcı, Ş. & Baloğlu, E. (2018). The relationship between social media addiction and depression: “A survey among university youth”. Galatasaray University Faculty of Communication, (29), 209-234. http://iletisimdergisi.gsu.edu.tr/tr/pub/issue/41518/500860
  • Bekman, M. (2022). Quantıtatıve research method ın publıc relatıons: relatıonal survey model. Meriç International Journal of Social and Strategic Research, 6(16), 238-258.
  • Bright, L. F., Klieser, S. B. & Grau, S. L. (2015). Too much Facebook? an exploratory examination of social media fatigue. Computers in Human Behavior, (44), 148-155. https://www.sciencedirect.com/science/article/pii/S0747563214006566
  • Cao, X. & Sun, J. (2018). Exploring the effect of overload on the discontinuous intention of social media users: an S-O-R perspective. Computers in Human Behavior, 81, 10-18. https://www.sciencedirect.com/science/article/pii/S0747563217306738
  • Castelles, M. (2016). İletişim gücü (çev. Ebru Kılıç). İstanbul Bilgi Üniversitesi Yayınları: İstanbul.
  • Cheng, X., Liu, L., Li J. & Hu, Z. (2023). COVID-19 lockdown stress and problematic social networking sites use among quarantined college students in china: a chain mediation model based on the stressor–strain–outcome framework. Addictive Behaviors, (146), 1-12. https://www.sciencedirect.com/science/article/pii/S0306460323001806
  • Cho, J., Ramgolam, D. I., Schaefer, K. M., & Sandlin, A. N. (2011). The rate and delay in overload: an investigation of communication overload and channel synchronicity on identification and job satisfaction. Journal of Applied Communication Research, 39(1), 38–54. https://psycnet.apa.org/record/2011-01838-00.
  • Cerrah, L. (2016). Some Corporate Social Media and Interaction and Critical Approach to Social Media. Journal of Graduate School of Social Sciences, 20(4), 1393-1414. https://dergipark.org.tr/tr/pub/ataunisosbil/issue/26966/283404
  • Çalışkan, M. & Mencik, Y. (2015). The new face of a changıng world: socıal medıa. Academic Perspective International Refereed Journal of Social Sciences, (50), 254-277. https://dergipark.org.tr/tr/pub/abuhsbd/issue/32944/366052
  • Dhir, A., Yassotorn, Y., Kaur, P. & Chen, S. (2018). Online social media fatigue and psychological wellbeing-a study of compulsive use, fear of missing out, fatigue, anxiety and depression. International Journal of Information Management, (40), 141-152. https://e-tarjome.com/storage/panel/fileuploads/2019-04-22/1555928922_E10949-e-tarjome.pdf
  • Dredge, R., Gleeson, J., & Garcia, X. (2014). Presentation on Facebook and risk of cyberbullying victimisation. Computer Human Behavior, (40), 16-22. https://psycnet.apa.org/record/2014-43864-004
  • Erbay, S. & Beydoğan, H. D. (2017). The attitudes of educators towards educational research. Ahi Evran University Journal of Kırşehir Faculty of Education, 18(3), 246-260.
  • Fu, S., Li, H., Liu, Y., Pirkkalainen, H. & Salo, M. (2020). Social media overload, exhaustion and use discontinuance: Examining the effects of information overload, system feature overload, and social overload. Information Processing and Management, (57), 1-15. https://www.sciencedirect.com/science/article/pii/S0306457320308025
  • Goasduff, L., & Pettey, C. (2011). Gartner survey highlights consumer fatigue with social media, http://www.gartner.com/it/page.jsp?id=1766814.
  • Guo, Y., Lu, Z.,  Kuang, H., & Chaoyou, W. (2020). İnformation avoidance behavior on social network sites: Information irrelevance, overload, and the moderating role of time pressure. International Journal of Information Management, (52), 1-12. https://e-tarjome.com/storage/panel/fileuploads/2020-02-04/1580810266_E14375-e-tarjome.pdf
  • Gülnar, B., & Öztat, F. (2020). The relationship between family face to face communication, internet and social media usage. e: Kurgu Online Journal of the Faculty of Communication Sciences, 28(1), 31-42. https://dergipark.org.tr/tr/pub/kurgu/issue/55448/695585
  • Gülnar, B. & Acar, N. (2021). Yaşam doyumu ve internet kullanımı ilişkisi: Türkiye’deki üniversite öğrencileri arasında bir alan araştırması. Al Farabı Journal 9th International Conference on Social Sciences, 747-753.
  • Gülnar, B. & Acar, N. (2021). Examination of the change caused by social media in the perception of fear during the period of epidemics: Covid-19. Qualitative Social Sciences, 3(1), 140-163.
  • Gürgan, U. & Demirel, N. (2021). The effect of adolescents' use of socıal medıa on theır socıal relatıons and socıal anxıety levels. Avrasya Sosyal ve Ekonomi Araştırmaları Dergisi, 8(3), 79-104. https://dergipark.org.tr/tr/pub/asead/issue/64362/934020
  • Kazaz, M., & Acar, N. (2021). Oluşturma yöntemlerine göre yalan haberin incelenmesi: Twitter'da Covid-19. Selin Karaköse (Ed.) COVID-19 salgınında çok boyutlu etkiler, (pp. 176-235). Ankara: İksad Yayınevi.
  • Koeske, G. F., & Koeske R. D. (1989). Workload and burnout: Can social support and perceived accomplishment help? Social Work, 34(3), 243–248. https://psycnet.apa.org/record/1989-34487-001
  • Konuk, N. (2019). Usıng ınstagram as a socıal medıa tool and researchıng unıversıty students on personal communıcatıon anxıety. European Journal of Managerial Research (EUJMR), 3(4), 1-26. https://dergipark.org.tr/tr/pub/eujmr/issue/43811/498098
  • Kumcağız, H., Özdemir, T. Y. & Demir, Y. (2019). Effects of social media use on academic achievement and peer relation in adolescence. International Journal of Social Science Research, 8(2), 1-17. https://dergipark.org.tr/tr/pub/ijssresearch/issue/51160/632529
  • Küçük, Ş. & Şahin, İ. (2015). Adaptation of Facebook victimization and bullying scales to Turkish. Ahi Evran Üniversitesi Kırşehir Eğitim Fakültesi Dergisi, 16(1), 55-70. https://dergipark.org.tr/tr/pub/kefad/issue/59451/854130
  • Küçükali, A. & Serçemeli, C. (2019). Socıal medıa usage of academıcıans: the case of Ataturk Unıversıty. Avrasya Sosyal ve Ekonomi Araştırmaları Dergisi, 6(10), 202-219. https://dergipark.org.tr/tr/pub/asead/issue/50855/663253
  • Kwan, G. C. E. & Skoric, M. M. (2013). Facebook bullying: an extension of battles in school. Computers in Human Behavior, 29, 16-25. https://www.researchgate.net/publication/257253040_Facebook_bullying_An_extension_of_battles_in_school
  • Lee, A.R., Son, S. M. & Kim, K. (2016). Information and communication technology overload and social networking service fatigue: a stress perspective. Computers in Human Behavior, (55), 51-61. https://yonsei.elsevierpure.com/en/publications/information-and-communication-technology-overload-and-social-netw
  • Lenhart, A., Dukkan, M. & Smith, A. (2014). Couples, the Internet and Social Media. http://www.pewinternet.org/2014/02/11/couples-the- internet-and-social-media.
  • Lin, J., Lin, S., Turel, O. & Xu, F. (2020). The buffering effect of flow experience on the relationship between overload and social media users’ discontinuance intentions. Telematics and Informatics, (49), 1-18. https://www.sciencedirect.com/science/article/pii/S0736585320300332
  • Lugman, A., Cao, X., Ali, A. Masood, A. & Yu, L. (2017). Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm.  Computers in Human Behavior, (70), 544-555. https://www.sciencedirect.com/science/article/pii/S0747563217300213
  • Malik, A., Dhir, A., Kaur, P. & Johri, A. (2020). Correlates of social media fatigue and academic performance decrement. Information Technology and People, 34(2), 1-25. https://www.researchgate.net/publication/339783601_Correlates_of_social_media_fatigue_and_academic_performance_decrement_A_large_cross-sectional_study
  • Maier, C., Laumer, S., Eckhardt, Andreas E., & Tim Weitzel (2014). Giving too much social support: social overload on social networking sites. European Journal of Information Systems, 24(5), 447–464. https://www.academia.edu/7984300/Giving_too_much_social_support_social_overload_on_social_networking_sites
  • Ophir, Y., Asterhan C. S. C. & Schwarz, B. B. (2019). The digital footprints of adolescent depression, social rejection and victimization of bullying on Facebook. Computers in Human Behavior, (91), 62-71. https://psycnet.apa.org/record/2018-59937-009
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  • Sarıoğlu, E. B., & Özgen, E. (2018). A study on the socıal medıa usage habıts of the z generatıon. Uluslararası Sosyal Araştırmalar Dergisi, 11(60),1067-1081. https://www.sosyalarastirmalar.com/articles/a-study-on-the-social-media-usage-habits-of-the-z-generation.pdf
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Toplam 50 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Psikoloji
Bölüm Makaleler
Yazarlar

Nihal Acar 0000-0003-1552-5654

Birol Gülnar 0000-0002-7114-1500

Yayımlanma Tarihi 29 Aralık 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 13 Sayı: 71

Kaynak Göster

APA Acar, N., & Gülnar, B. (2023). A Field Study on the Causes and Psycho-Social Consequences of Social Network Fatigue: The Case of Turkey. Turkish Psychological Counseling and Guidance Journal, 13(71), 429-440. https://doi.org/10.17066/tpdrd.1250705_2

!! From 30 November 2023, English language proofreading will be required for accepted articles to ensure language quality.