Employee Engagement in the Healthcare Sector: An Analysis Based on Sustainability Reports of Global Companies

Year 2024, Volume: 10 Issue: 1, 81 - 110, 26.04.2024

Nermin Kişi

https://doi.org/10.20979/ueyd.1400901

Abstract

Sustainability in the healthcare sector is strategically significant for the long-term success of the industry, integrating factors such as the effective and equitable management of resources, preservation of service quality, minimization of environmental impacts, and enhancement of societal well-being. In this context, the engagement of healthcare sector employees stands out as a crucial factor in achieving sustainability goals. The aim of this study is to systematically determine how global health companies promote employee engagement to achieve sustainability goals. In pursuit of this aim, sustainability reports of health companies listed in the 2023 Fortune Global 500 have been scrutinized using qualitative content analysis method. The findings demonstrate that companies have developed strategies and practices for employee engagement in the fundamental categories of communication and participation, performance assessment and rewards, leadership development, employee health and well-being, diversity, equality and inclusivity, social responsibility, and volunteerism, to achieve sustainability goals.

Keywords

Employee engagement, healthcare sector, sustainability

Sağlık Sektöründe Çalışan Adanmışlığı: Küresel Şirketlerin Sürdürülebilirlik Raporlarına Dayalı Bir Analiz

Abstract

Sağlık sektöründe sürdürülebilirlik, kaynakların etkin ve adil bir şekilde yönetilmesi, hizmet kalitesinin korunması, çevresel etkilerin minimize edilmesi ve toplumsal refahın artırılması gibi faktörlerle bütünleşerek sektörün uzun vadeli başarısı açısından stratejik bir öneme sahiptir. Bu çerçevede, sağlık sektörü çalışanlarının adanmışlığı, sürdürülebilirlik hedeflerine ulaşma konusunda belirleyici bir faktör olarak öne çıkmaktadır. Bu çalışmanın amacı, küresel sağlık şirketlerinin sürdürülebilirlik hedeflerine ulaşmak için çalışan adanmışlığını nasıl teşvik ettiklerini sistematik bir biçimde belirlemektir. Bu amaç doğrultusunda, 2023 Fortune Global 500 listesinde yer alan sağlık şirketlerinin sürdürülebilirlik raporları nitel içerik analizi yöntemiyle incelenmiştir. Bulgular, şirketlerin sürdürülebilirlik hedeflerine ulaşmak için iletişim ve katılım, performans değerlendirme ve ödüllendirme, liderlik geliştirme, çalışan sağlığı ve refah, çeşitlilik, eşitlik ve kapsayıcılık, sosyal sorumluluk ve gönüllülük temel kategorilerinde çalışan adanmışlığı stratejileri ve uygulamaları geliştirdiklerini ortaya koymaktadır.

Keywords

Çalışan adanmışlığı, sağlık sektörü, sürdürülebilirlik

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