THE EFFECTS OF EMOTIONAL INTELLIGENCE AND LOCUS OF CONTROL ON JOB SATISFACTION AND LIFE SATISFACTION

Yıl 2017, Cilt: 3 Sayı: 2, 150 - 170, 21.06.2017

Hakan Turgut , İsmail Tokmak , M. Fikret Ateş

Öz

The aim of this study is
to determine the effects of Emotional Intelligence (EI) and Locus of Control
(LoC) on Job Satisfaction (JS) and Life Satisfaction (LS) in two different
research models. The data were collected from 223 teachers in 15 different high
schools in Ankara-Turkey by an e-survey prepared for aim of this research. The
reliability of research scales were found quite high for this sample. According
to the regression analyses, EI has a direct effect on JS and LS however, LoC
doesn’t affect JS and LS. Besides, in the relationships between EI and JS or EI
and LS, LoC has no indirect effect. LoC affects Appraisal of Emotions (AoE) the
dimension of EI, JS and LS positively and AoE has a positive direct effect on
the relationship between LoC and JS, as well. And finally, EI has no indirect
effect on the relationship between LoC and LS.

Anahtar Kelimeler

locus of control, job satisfaction, emotional intelligence

Kaynakça

• Agarwal, S. & Srivastava, S. (2016). Impact of locus of control on organizational role stress and job satisfaction relationship of public and private sector managerial level personnel. Journal of Organisation & Human Behaviour, 5(3), 7-13.
• Ardahan, F. (2012). Analysis of some aspects of job satisfaction in groups working in different groups, Pamukkale Journal of Sport Sciences, 3(3), 20-33.
• Austin, E. J., Saklofske, D. H., Huang, S. H. S., & McKenney, D. (2004). Measurement of trait emotional intelligence: Testing and cross-validating a modified version of Schutte et al.’s measure, Personality and Individual Differences, 36(3), 555-62.
• Barbuto, J. E., & Story, J. S. (2010). Antecedents of emotional intelligence: An empirical study, Journal of Leadership Education, 9(1), 144-153.
• Baron, R. M., & Kenny, D. A. (1986). Moderator-mediator variables distinction in social psychological research: Conceptual, strategic, and statistical considerations, Journal of Personality and Social Psychology, 51(6), 1173-1182.
• Bar-On, R. E. (2002). The handbook of emotional intelligence: Theory, development, assessment, and application at home, school and in the workplace. (pp.209-219). In Parker J. D. A. (Eds). The handbook of emotional intelligence, San Francisco: J.Wiley & Sons Inc,
• Basım, H. N., Çetin, F., & Meydan, C. H., (2009). The role of locus of control in interpersonal conflict resolution approaches. Selçuk University Institute of Social Sciences Journal 21, 57-69.
• Baycan, F. A. (1985). Analysis of some aspects of job satisfaction in groups working in different groups, (Unpublished Master Thesis), Boğaziçi University, İstanbul,
• Brunetto, Y., Teo, S., Shacklock, K., & Farr-Wharton, R. (2012). Emotional intelligence, job satisfaction, well-being and engagement: Explaining organisational commitment and turnover intentions in policing. Human Resource Management Journal, 22(4), 428–441.
• Büyükbayram, A., & Gürkan, A. (2014). The role of emotional intelligence in job satisfaction of nurses. Journal of Psychiatric Nursing, 5(1), 41-49.
• Chen, J. C., & Silverthorne, C. (2008). The impact of locus of control on job stress, job performance and job satisfaction in Taiwan. Leadership & Organization Development Journal. 29, 572-582.
• Cooper, R. K., & Sawaf, A. (1997). Executive EQ: Emotional Intelligence in Leadership and Organization. Grosset/Putnam, NewYork.
• Dağ, İ. (1991). The reliability and validity of Rotter's internal and external control dimension scale (RIECOS) for university students. Journal of Psychology, 7(26), 10-16.
• Dailey, R. (1980). Relationship between locus of control, task characteristics, and work attitudes. Psychological Reports, 47(3), 855–861.
• Deniz, M. E. (2006). The relationships among coping with stress, life satisfaction, decision making styles and decision self-esteem: An investigation with Turkish university students. Social Behavior and Personality: An International Journal, 34(9), 1161-1170.
• Deniz, M. E., Öztürk, A., & Hamarta, E. (2007). The power of emotional intelligence to predict life satisfaction. In G.Ö. Yaylacı (Ed.) International Emotional Intelligence and Communication Symposium Proceedings Books (pp.593-601). Aegean University.
• Deniz, M. E., Traş, Z., & Aydoğan, D. (2009). An investigation of academic procrastination, locus of control, and emotional intelligence. Educational Sciences: Teory & Practice, 9(2), 607-632.
• Diener, E., & Diener, C. (1996). Most people are happy. Psychological Science, 181-185.
• Diener, E., Emmons, R. A., Larsen, R. J., & Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49, 71-75.
• Diener, E., Napa-Scollon, C. K., Oishi, S., Dzokoto, V. & Suh, E. M. (2000). Positivity and the construction of life satisfaction judgments: Global happiness is not the sum of its parts. Journal of Happiness Studies 2(1), 159–176.
• Erdoğan, B., Talya, N. B., Donald, M. T., & Layla, R. M. (2012). Whistle while you work a review of the life satisfaction literature, Journal of Management. 38, 1038-1083,
• Feldman, J. (2011). The relationship between emotional intelligence, locus of control sense of coherence in a market research organisation (Unpublished Doctoral Dissertation) University of South Africa.
• Gangai, M. K. N., Mahakud, G. C., & Sharma, M. V. (2016). Association between locus of control and job satisfaction in employees: A critical review. The International Journal of Indian Psychology, 3(2), 56-68.
• Gardner, H. (1993). Multiple intelligences: The theory in practice. New York: Basic Books.
• Gildea, S. (2012). Emotional intelligence and locus of control: Fate, faith, or personal control? http://esource.dbs.ie/bitstream/handle/10788/465/ba_gildea_s_2012.pdf?seq uence=1 19.11.2016.
• Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. New York: Bantam Books, USA.
• Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
• Herzberg, F., Mausner, B., & Snyderman, B. B. (2011). The Motivation to work with a new introduction by Fererick Herzberg, Transaction Publishers, New York.
• Ignat, A. A., & Clipa, O. (2012). Teachers’ satisfaction with life, job satisfaction and their emotional intelligence, Social and Behavioral Sciences, 33, 498-502.
• Ikiz, F. E., & Kırtıl, G. S., (2010).Investigation of Emotional Intelligence and Life Satisfaction in Secondary School Students, Elementary Education Online, 9(3), 1216-1225.
• Kafetsios K., & Zampetakis, L. A. (2008). Emotional intelligence and job satisfaction: Testing the mediatory role of positive and negative affect at work. Personality and Individual Differences, 44, 712–722. Klonowicz, T. (2001). Discontented people: Reactivity and locus of control as determinants of subjective well-being. European Journal of Personality, 15, 29–47. Köker, S. (1991). Comparison of life satisfaction levels of normal and problematic adolescents, (Unpublished Master Thesis), Ankara University.
• Law, K. S., & Wong, C. (2004). The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89, 483–496.
• Locke, E. (1976). The nature and causes of job satisfaction. In M.D. Dunnette (Ed.). Handbook of Industrial and Organizational Psychology, (pp.1297–1349), Chicago: Rand McNally,.
• Luhmann, M., Lucas, R. E., Eid, M., & Diener, E. (2013). The prospective effect of life satisfaction on life events. Social Psychological and Personality Science, 4(1), 39-45.
• Mayer, J. D., & Salovey P. (1995). Emotional intelligence and the construction and regulation of feelings, Applied and Preventive Psychology, 4, 197-208.
• Mayer, J. D., & Salovey, P. (1993). The intelligence of emotional intelligence, Intelligence, 17, 433-442.
• Mayer, J. D., & Salovey P. (1997). What is emotional intelligence, In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications (pp.3-34). New York.
• Moore, D. (2007). Self perceptions and social misconceptions: The implications of gender traits for locus of control and life satisfaction, Sex Roles 56, 767–78.
• Oliver, J. E., Jose, P. E., & Brough, P. (2006). Confirmatory factor analysis of the work locus of control scale. Educational and Psychol Measurement, 66, 835-851. Orhan, N., & Dinçer, H. (2012). The impacts of emotional intelligence competency on job satisfaction in the service sector: An application on the Turkish banking sector. Asian Eco. and Fin. Review, 2(5),617-634.
• Palmer, B., Donaldson, C., & Stough, C. (2002). Emotional intelligence and life satisfaction. Personality and Individual Differences 33, 1091–110.
• Porter, M. E. (2008). Competitive strategy: Techniques for analyzing industries and competitors, New York, Simon and Schuster Inc Press.
• Rey, L., Extremera, N., & Pena, M. (2011). Perceived emotional intelligence, self-esteem and life satisfaction in adolescents. Psychosocial Intervention, 20(2), 227-234.
• Robbins, S. P., & Judge, T.A. (2015). Organizational Behavior, 17th Edition, Pearson.
• Rotter, J. B. (1966). Generalized expectancies for internal versus external control of reinforcements. Psychol Monographs, 8, 1-28.
• Saklofske, D. H., Austin, E. J., & Minski, P. S. (2003). Factor structure and validity of a trait emotional intelligence measure. Personality and Individual Differences, 34, 702-721.
• Salovey, P., & Mayer J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9, 185–211. Schutte N. S., Malouff, J. M., Hall, L. E., Donald, J. H., Cooper, J. T., Golden, C. J., & Dornheim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25(2), 167-77.
• Schutte, N. S., Malouff, J. M., & Thorsteinsson, E. B. (2013). Increasing emotional intelligence through training: Current status and future directions, The International Journal of Emotional Education, 5(1), 56-72.
• Şeşen, H. (2010). The effect of locus of control, generalized self-effıcacy, job satisfaction and organizational justice perception on organızational citizenship behavior: A study on public sector employees in Ankara, HU Faculty of Economics and Administrative Sciences Journal, 28(2), 195-22. Shooshtarian, Z. A., & Fatemeh, A. M., (2013). The effect of labor's emotional intelligence on their job satisfaction, job performance and commitment. Iranian Journal of Management Studies, 6(1), 29-45.
• Singh, S. K. (2006). Social work professionals’ emotional intelligence, locus of control and role efficacy: An Exploratory study, SA Journal of Human Resource Management, 4(2), 39-45
• Siu, O. I. L., & Cooper, C. L. A. (1998). Study of occupational stress, job satisfaction and quitting intention in Hong Kong firms: the role of locus of control and organizational commitment. Stress Medicine, 14, 55–66.
• Spector, P. E., & Fox, S. (2003). Reducing subjectivity in the assessment of the job environment and development of the factual autonomy scale. Journal of Organizational Behavior, 24(4), 417–432. Spector, P. E., Cooper, C. L., Sanchez, J. I., O'driscoll, M., Sparks. K., et al. (2002). Locus of control and well-being at work: How generalizable are Western findings? Academy of Management Journal, 45(2), 453-466.
• Srivastava, S., Misra, R., & Singh, N. (2016). Understanding the impact of locus of control and tolerance for ambiguity on job satisfaction: An empirical study of IT sector managers, FIIB Business Review, 5(1), 68-74.
• Sudak, M. K., & Zehir, C. (2013). Types of personality, emotional intelligence, with a study on the relationship between job satisfaction. Canakkale Onsekiz Mart University Journal of Management Science, 11(22), 141-165.
• Tatar, A., Tok, S., & Saltukoğlu, G. (2011). Adaptation of the revised Schutte emotional intelligence scale into Turkish and examination of its psychometric properties. Bulletin of Clinical Psychopharmacology, 21(4), 325-338.
• Wang, Q., Bowling, N. A., & Eschleman, K. J. (2010). A meta-analytic examination of work and general locus of control. Journal of Applied Psychology, 95(4), 761-268.
• Weiss, D. J. R., Davis, R. V., England, G., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation.
• Wong, C. S., & Law, K. S., (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study, Leadership Quarterly, 13, 243–274.