DECISION MAKING BY SIMULATION- A CASE STUDY

Yıl 2018, Cilt: 4 Sayı: 1, 84 - 97, 13.06.2018

Güney Gürsel

https://doi.org/10.29131/uiibd.405258

Cited By: 2

Öz

Decision making is a very
important area of research. In the era of data, the efforts to support decision
making by powerful data processing tools are becoming intense. True and in-time
decision is of great importance. For this, decision makers need qualified data
and qualified processing. Simulation is the reconstruction of real world
scenarios in the virtual environment. It makes possible to analyze the
different scenarios that is hard or dangerous to accomplish with a trial and
error method. This is a simulation case study in which a hardware maintenance
service is the subject. The aim of the study is to illustrate how simulation
can be used as a valuable decision support tool for managers and directors by
first detecting the bottleneck and then find a solution by applying different
scenarios. In this study, a hardware maintenance unit of a hospital, which is
suffering for long fixing times, is modelled. Data is collected from the system
that the hospital uses. Results show that there is a problem in the firm
service unit and it can be overcome by increasing the number of personnel.

Anahtar Kelimeler

Decision making, Simulation, Modeling, Performance Optimization

DECISION MAKING BY SIMULATION- A CASE STUDY

Öz

Decision making is a very
important area of research. In the era of data, the efforts to support decision
making by powerful data processing tools are becoming intense. True and in-time
decision is of great importance. For this, decision makers need qualified data
and qualified processing. Simulation is the reconstruction of real world scenarios
in the virtual environment. It makes possible to analyze the different
scenarios that is hard or dangerous to accomplish with a trial and error
method. This is a simulation case study in which a hardware maintenance service
is the subject. The aim of the study is to illustrate how simulation can be
used as a valuable decision support tool for managers and directors by first
detecting the bottleneck and then find a solution by applying different
scenarios. In this study, a hardware maintenance unit of a hospital, which is
suffering for long fixing times, is modelled. Data are collected from the
system that the hospital uses. Results show that there is a problem in the firm
service unit and it can be overcome by increasing the number of personnel.

Anahtar Kelimeler

Karar verme, Simülasyon, Modelleme, Performans optimizasyonu

Kaynakça

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