New technologic tools and applications let new opportunities through serving applications. But it is not easy for all to have the same access to new opportunities that make life easier. Reasons such as the high prices, economic level and education level required to use them can be given as examples. In Turkish local government system, muhtars are the closest directors to citizens so new technologies are important for muhtars and citizens to get in contact with. In this research, it has been tried to reveal to what extent muhtars use new communication technologies in their communication with relevant institutions and citizens in service providing. Muhtars in Gölhisar district of Burdur province were sampled and the survey technique was used as the data collection method. As the result of the research, it is seen that the new communication technologies are not used sufficiently and effectively by muhtars.
Yeni teknolojiler ve uygulamalar hizmetlerin sunulmasında çok çeşitli fırsatlar sunmaktadır. Bu fırsatlara toplumun her kesiminin aynı oranda erişimi ise mümkün olamamaktadır. Yüksek maliyetler ve alım gücünün yetersizliği ve kullanmak için gerekli bilgi düzeyi gibi sebepler bu duruma örnek gösterilebilir. Türkiye’de yerel yönetim sistemi içinde muhtarlar halka en yakın konumdadır. Muhtarların vatandaşlara ulaşması ve vatandaşların muhtarlara kolay ulaşması açısından yeni teknolojiler önemlidir. Nicel bir durum tespiti çalışması olan bu araştırmada, köy ve mahalle muhtarlarının hizmet alımında ilgili kurumlarla ve vatandaşlarla iletişimlerinde yeni iletişim teknolojilerini ne ölçüde kullandıkları ortaya konulmuştur. Burdur ili Gölhisar ilçesindeki mahalle ve köy muhtarları örneklem alınmıştır ve veri toplama yöntemi olarak anket tekniği kullanılmıştır. Muhtarlara; bilgisayar ve cep telefonu ve bunlarla oluşturulan uygulamalara ilişkin sorular sorulmuştur. Araştırma sonucunda, muhtarlar tarafından yeni iletişim teknolojilerinden yeterince ve etkili şekilde yararlanılmadığı görülmektedir.
Birincil Dil | Türkçe |
---|---|
Konular | Siyaset Bilimi |
Bölüm | Cilt: 5 Sayı :2 |
Yazarlar | |
Yayımlanma Tarihi | 24 Eylül 2023 |
Gönderilme Tarihi | 22 Kasım 2022 |
Yayımlandığı Sayı | Yıl 2023 Cilt: 5 Sayı: 2 |
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