İşyeri Nezaketsizliğine Maruz Kalmanın Çalışanlara Etkisi: Örgütsel Özdeşleşmenin Aracı ve Psikolojik Sahiplenmenin Düzenleyici Rolü

Yıl 2024, Cilt: 15 Sayı: 42, 533 - 552, 29.05.2024

Vural Akar

https://doi.org/10.21076/vizyoner.1391060

Öz

Çalışmanın amacı, kurumlarda işyeri nezaketsizliğine maruz kalmanın, çalışanların işte kendilerini yetiştirmeleri üzerindeki etkilerini tespit etmektir. Bu bağlamda işyeri nezaketsizliğinin, çalışanların yaptıkları işte kendilerini yetiştirmeleri üzerindeki etkisi ortaya konularak, bu ilişkide psikolojik sahiplenmenin ve örgütsel özdeşleşmenin nasıl bir role sahip oldukları belirlenmeye çalışılmıştır. Çalışmada, çalışanların işlerinde kendilerini yetiştirme çabalarına yönelik maruz kaldıkları nezaketsiz davranışların etkisine bakılmıştır. Bununla beraber, işletmelerde psikolojik sahiplenmenin düzenleyici rolü çerçevesinde, işyeri nezaketsizliği, örgütsel özdeşleşme ve işte kendini yetiştirme arasındaki ilişki incelenmiştir. Araştırmanın evreni Kütahya’daki alışveriş merkezleri çalışanlarından oluşmaktadır. Çalışmanın örneklemi tesadüfi örneklem yöntemiyle belirlenmiş olup, çevrimiçi anket yöntemiyle 324 çalışandan verilerin toplanması gerçekleştirilmiştir. Elde edilen verilerin analizinde SPSS 23 ve AMOS 24’ten yararlanılmıştır. Çalışma kapsamında güvenilirlik, faktör, korelasyon ve regresyon analizleri uygulanmıştır. Regresyon analizi sonucunda işyerinde maruz kalınan nezaketsiz davranışların, çalışanların işte kendilerini yetiştirmeleri üzerinde olumsuz ve anlamlı bir etkisi bulunduğu belirlenmiştir. Bunun yanı sıra, bu ilişkide örgütsel özdeşleşmenin aracı etkisi, psikolojik sahiplenmenin ise düzenleyici bir rolü olduğu bulgularına da erişilmiştir.

Anahtar Kelimeler

İşyeri Nezaketsizliği, İşte Kendini Yetiştirme, Örgütsel Özdeşleşme, Psikolojik Sahiplenme

Etik Beyan

Bu çalışma için Kütahya Dumlupınar Üniversitesi Etik Kurulundan 06.06.2023-267 sayılı ve 25.05.2023 tarihli etik kurul onayı alınmıştır.

The Effect of Exposure to Workplace Incivility on Employees: The Mediating Effect of Organizational Identification and Moderating Role of Psychological Ownership

Öz

The purpose of the study is to determine the effects of exposure to workplace incivility in institutions on employees' thriving at work. In this context, the effect of workplace incivility on employees' thriving at work is revealed and the role of psychological ownership and organizational identification in this relationship is tried to be determined. The study examines the impact of incivility towards employees' efforts to thriving at work. However, within the framework of the moderator role of psychological ownership in businesses, the relationship between workplace incivility, organizational identification and thriving at work is examined. The population of the research consists of employees of shopping malls in Kütahya. The sample of the study is determined by random sampling method, and data is collected from 324 employees by online survey method. SPSS 23 and AMOS 24 are used in the analysis of the data obtained. Reliability, factor, correlation and regression analyzes are applied within the scope of the study. As a result of the regression analysis, it is determined that incivility in the workplace has a negative and significant effect on employees' thriving at work. In addition, findings are found that organizational identification has a mediating effect and psychological ownership has a moderating role in this relationship.

Anahtar Kelimeler

Workplace Incivility, Thriving at Work, Organizational Identification, Psychological Ownership

Etik Beyan

For this study the approval of ethical committee no 06.06.2023-267 dated 25.05.2023 was taken from the Ethical Committee, Kütahya Dumlupınar University.

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