Critical Succes Factors of Enterprise Resource Planning Appliances - A Research on IMKB Companies
Yıl 2013,
Cilt: 3 Sayı: 6, 77 - 90, 31.12.2013
Serkan Bayraktaroğlu
,
Mustafa Demirci
,
Metin Uluköy
Öz
Enterprise resource planning systems are more different and complex than traditional systems. Complexity of ERP systems causes many risks in practice. These risks are seen in entire organization, ERP system applications and business processes. Being a system with high risks makes ERP systems difficult to apply. Eventhough great amount of investment, resource and time costs ERP does nor guarantee success. The aim of the study is to specify the factors which are needed to be applied for the success of enterprise resource planning systems, to analyze the effect of these factors over enterprise resource planning systems and to make suggestions. The study is explained with an application about companies operating in Turkey and traded in İstanbul Stock Exchange (ISE).
Kaynakça
- AHN, B., ve CHOİ S., (2008), “ERP System Selection Using A Simulation-Based AHP Approach:
A Case Of Korean Homeshopping Company”, Journal Of The Operational Research Society ,59, 322
–330.
- AKKERMANS, H., ve HELDEN, K. V. (2002). “Vicious And Virtuous Cycles in ERP Implementation:
A Casestudy of Interrelations Between Critical Success Factors”, European Journal of Information
Systems, Vol.11, 35-46.
- AI-MUDIMIGH, S. A. (2007). “The Role And Impact of Business Process Management In Enterprise
Systems Implementation”, Business Process Management Journal, Vol.13 No.6, 866-874.
- ALOINI, D., DULMIN, R., ve MININNO, V. (2007), “Risk management in ERP Project Introduction:
Reivew Of The Literatüre”, Information&Management, Vol.44, pp. 547-567.
- BAGCHI, S., KANUNGA S., ve DOSGUPT S. (2003). “Modeling Use of Enterprise Resource Planning
Systems: A path analtic study”, European Journal Information Systems, Vol:12, No.2, 142-158.
- BRADFORD, M., ve FLORIN, J. (2003). “Examining The Role Of Innovation Diffusion Factors On
The Implementation Success Of Enterprise Resource Planning Systems International”, Journal Of Accounting
Information Systems, Vol.4, 205-225
- Can UNAL,C., ve GUNER, M.G. (2009), Selection Of ERP Suppliers Using AHP Tools İn The Clothing
İndustry, International Journal Of Clothing Science And Technolog, Vol. 21 No. 4, 239-251.
- CARSON, A. W. (2005). “Successful Implementation Of Enterprise Resource Planning Software: A
Delphi Study”, Yayınlanmamış Doktora Tezi, Capella University, January.
- DAVENPORT H. T. (1998). ‘Putting The Enterprise Into The Enterprise Systems’, Arward Business
Review, Vol.76, No.121
- DEZDAR, S., ve SULAIMAN, A. (2009).“Successful Enterprise Resource Planning Implementation:
Taxonomy Of Criticaı Factors”, Industrial Management & Data Systems, Vol. 109, No. 8, 1037-1052.
- DOOM, C., MILIS, K., POELMANS, S., ve BLOEMEN, E. (2010). “Critical Success Factors For
ERP Implementations in Belgian Smes”, Journal of Enterprise Information Management, Vol.23, No.3,
378-406.
- EHIE, C. I., ve MADSEN, M. (2005). “Identifying Critical Issues in Enterprise Resource Planning
(ERP) Implementation”, Computers in Industry, Vol.56, No.6, 545-557.
- ERKAN, T. E. (2008), ERP Kurumsal Kaynak Planlaması, Atılım Üniversitesi Yayınları, Birinci Baskı,
Ankara.
- FINNEY, S., ve CORBETT M. (2007). ”ERP Implementation: A Compilation And Analysis Of Critical
Success Factors”, Business Process Management Journal, Vol.13, No.3, 329-347.
- GRABOT, B., ve GENOULAZ, V. B. (2005). “Special Issue On Enterprise Resource Planning (Erp)
Systems”, Computers in Industry, Vol.56, No.507, 507-509.
- HONG, K. K., ve KİM, G. Y. (2002). “The Criticial Succes Factors For ERP Implementation: An Organizational
Fit Perspective”, Information& Management, Vol.40, 25-40.
- KINGS F. S., ve BURGESS F.T. (2006). “Beyond Critical Success Factors: A Dynamic Model of Enterprise
System Innovation”, International Journal of Information Management, Vol, 26, 59-69.
- LIU, A. Z., ve SEDDON B. P. (2009). “Understanding How Project Critical Success Factors Affect
Organizational Benefits From Enterprise Systems”, Business Process Management Journal, Vol. 15
No.5, pp.716-743.
- NAH, F. F.H., JANET L. S. Lau ve KUANG, J. (2001). “Critical Factors For Successful Implementation
of Enterprise Systems” Business Process Management Journal, Vol.7, No.3, 285-296.
- NGAI, W.T. E., LAW, C. H. C. ve WAT, K.T, F. (2008). “Examining The Critical Success Factors in
The Adoption Of Enterprise Resource Planning”, Computers in Industry, Vol. 59, 548-564.
- PERÇİN, S.(2008), Using The ANP Approach İn Selecting And Benchmarking ERP Systems, Benchmarking:
An International Journal Vol. 15 No. 5, 630-649.
- PLANT, R., ve WILLCOCKS, L. (2007). “Critical Success Factors in Internatıonal ERP Implementatıons:
A Case Research Approach”, The Journal of Computer Information Systems, Vol. 47, No.3,
60-70.
- SOJA, P., (2006). “Implementations: Lessons From Practice”, Journal of Enterprise Information Management,
Vol.19 No.6, 646-661.
- ULRİCH, R. (2007). “Critical Success Factors For Implementing Enterprise Portals: A Comparison
With Erp Implementations”, Business Process Management Journal, Vol.13 No.4, 538-552.
- WOO, H. S. (2007). “Critical Success Factors For Implementing ERP: The Case of A Chinese Electronics
Manufacturer”, Journal of Manufacturing Technology Management, Vol.18, No.4, 431-442.
- WEİ, C.C., Chen-Fu CHİEN,C.F ve WANG,M.J.J. (2005), An AHP-Based Approach To ERP System
Selection , Int. J. Production Economics 96, 47–62.
- WU, L. C., ONG, C. S., ve HSU, Y. W. (2008). “Active ERP Implementation Management: A Real
Options Perspective”, The Journal of Systems and Software, Vol.81, 1039-1050.
- ZABJEK, D., KOVACIC A., ve STEMBERGER, I. M. (2009). “The İnfluence Of Business Process
Management And Some Other Csfs On Successful ERP İmplementation”, Business Process Management
Journal, Vol.15 No.4, 588-608.
Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma
Yıl 2013,
Cilt: 3 Sayı: 6, 77 - 90, 31.12.2013
Serkan Bayraktaroğlu
,
Mustafa Demirci
,
Metin Uluköy
Öz
Kurumsal kaynak planlaması (KKP) sistemleri geleneksel sistemlerden daha farklı ve karmaşıktır. KKP sistemlerinin karmaşık olması uygulamada önemli riskler taşımasına neden olmaktadır. Bu riskler örgütün bütününde, KKP sistemleri uygulamalarında ve iş süreçlerinde görülmektedir. KKP’nin yüksek riskli sistemler olması bu sistemlerin uygulanmasını zorlaştırmaktadır. KKP önemli yatırım, kaynak ve zaman maliyetlerini ortaya çıkarmasına rağmen başarıyı garanti etmez. Çalışmamızın amacı, KKP yazılımlarının başarılı bir biçimde uygulanması için dikkate alınması gereken faktörleri belirlemek ve bu faktörlerin KKP uygulama başarısı üzerindeki etkisini analiz ederek önerilerde bulunmaktır. Çalışmamız Türkiye’de faaliyette bulunan ve İstanbul Menkul Kıymetler Borsa’sında (İMKB) hisseleri işlem gören işletmeler üzerine yapılan bir uygulamayla açıklanmıştır.
Kaynakça
- AHN, B., ve CHOİ S., (2008), “ERP System Selection Using A Simulation-Based AHP Approach:
A Case Of Korean Homeshopping Company”, Journal Of The Operational Research Society ,59, 322
–330.
- AKKERMANS, H., ve HELDEN, K. V. (2002). “Vicious And Virtuous Cycles in ERP Implementation:
A Casestudy of Interrelations Between Critical Success Factors”, European Journal of Information
Systems, Vol.11, 35-46.
- AI-MUDIMIGH, S. A. (2007). “The Role And Impact of Business Process Management In Enterprise
Systems Implementation”, Business Process Management Journal, Vol.13 No.6, 866-874.
- ALOINI, D., DULMIN, R., ve MININNO, V. (2007), “Risk management in ERP Project Introduction:
Reivew Of The Literatüre”, Information&Management, Vol.44, pp. 547-567.
- BAGCHI, S., KANUNGA S., ve DOSGUPT S. (2003). “Modeling Use of Enterprise Resource Planning
Systems: A path analtic study”, European Journal Information Systems, Vol:12, No.2, 142-158.
- BRADFORD, M., ve FLORIN, J. (2003). “Examining The Role Of Innovation Diffusion Factors On
The Implementation Success Of Enterprise Resource Planning Systems International”, Journal Of Accounting
Information Systems, Vol.4, 205-225
- Can UNAL,C., ve GUNER, M.G. (2009), Selection Of ERP Suppliers Using AHP Tools İn The Clothing
İndustry, International Journal Of Clothing Science And Technolog, Vol. 21 No. 4, 239-251.
- CARSON, A. W. (2005). “Successful Implementation Of Enterprise Resource Planning Software: A
Delphi Study”, Yayınlanmamış Doktora Tezi, Capella University, January.
- DAVENPORT H. T. (1998). ‘Putting The Enterprise Into The Enterprise Systems’, Arward Business
Review, Vol.76, No.121
- DEZDAR, S., ve SULAIMAN, A. (2009).“Successful Enterprise Resource Planning Implementation:
Taxonomy Of Criticaı Factors”, Industrial Management & Data Systems, Vol. 109, No. 8, 1037-1052.
- DOOM, C., MILIS, K., POELMANS, S., ve BLOEMEN, E. (2010). “Critical Success Factors For
ERP Implementations in Belgian Smes”, Journal of Enterprise Information Management, Vol.23, No.3,
378-406.
- EHIE, C. I., ve MADSEN, M. (2005). “Identifying Critical Issues in Enterprise Resource Planning
(ERP) Implementation”, Computers in Industry, Vol.56, No.6, 545-557.
- ERKAN, T. E. (2008), ERP Kurumsal Kaynak Planlaması, Atılım Üniversitesi Yayınları, Birinci Baskı,
Ankara.
- FINNEY, S., ve CORBETT M. (2007). ”ERP Implementation: A Compilation And Analysis Of Critical
Success Factors”, Business Process Management Journal, Vol.13, No.3, 329-347.
- GRABOT, B., ve GENOULAZ, V. B. (2005). “Special Issue On Enterprise Resource Planning (Erp)
Systems”, Computers in Industry, Vol.56, No.507, 507-509.
- HONG, K. K., ve KİM, G. Y. (2002). “The Criticial Succes Factors For ERP Implementation: An Organizational
Fit Perspective”, Information& Management, Vol.40, 25-40.
- KINGS F. S., ve BURGESS F.T. (2006). “Beyond Critical Success Factors: A Dynamic Model of Enterprise
System Innovation”, International Journal of Information Management, Vol, 26, 59-69.
- LIU, A. Z., ve SEDDON B. P. (2009). “Understanding How Project Critical Success Factors Affect
Organizational Benefits From Enterprise Systems”, Business Process Management Journal, Vol. 15
No.5, pp.716-743.
- NAH, F. F.H., JANET L. S. Lau ve KUANG, J. (2001). “Critical Factors For Successful Implementation
of Enterprise Systems” Business Process Management Journal, Vol.7, No.3, 285-296.
- NGAI, W.T. E., LAW, C. H. C. ve WAT, K.T, F. (2008). “Examining The Critical Success Factors in
The Adoption Of Enterprise Resource Planning”, Computers in Industry, Vol. 59, 548-564.
- PERÇİN, S.(2008), Using The ANP Approach İn Selecting And Benchmarking ERP Systems, Benchmarking:
An International Journal Vol. 15 No. 5, 630-649.
- PLANT, R., ve WILLCOCKS, L. (2007). “Critical Success Factors in Internatıonal ERP Implementatıons:
A Case Research Approach”, The Journal of Computer Information Systems, Vol. 47, No.3,
60-70.
- SOJA, P., (2006). “Implementations: Lessons From Practice”, Journal of Enterprise Information Management,
Vol.19 No.6, 646-661.
- ULRİCH, R. (2007). “Critical Success Factors For Implementing Enterprise Portals: A Comparison
With Erp Implementations”, Business Process Management Journal, Vol.13 No.4, 538-552.
- WOO, H. S. (2007). “Critical Success Factors For Implementing ERP: The Case of A Chinese Electronics
Manufacturer”, Journal of Manufacturing Technology Management, Vol.18, No.4, 431-442.
- WEİ, C.C., Chen-Fu CHİEN,C.F ve WANG,M.J.J. (2005), An AHP-Based Approach To ERP System
Selection , Int. J. Production Economics 96, 47–62.
- WU, L. C., ONG, C. S., ve HSU, Y. W. (2008). “Active ERP Implementation Management: A Real
Options Perspective”, The Journal of Systems and Software, Vol.81, 1039-1050.
- ZABJEK, D., KOVACIC A., ve STEMBERGER, I. M. (2009). “The İnfluence Of Business Process
Management And Some Other Csfs On Successful ERP İmplementation”, Business Process Management
Journal, Vol.15 No.4, 588-608.