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Investigating Student Churn Among Business Schools in Higher Education

Yıl 2023, Cilt: 13 Sayı: 2, 301 - 313, 13.10.2023

Aybüke Yalçın , M. Mithat Üner , Osman M. Karatepe , Mohammed Aboramadan

https://doi.org/10.53478/yuksekogretim.1307202

Öz

The purpose of our paper is to examine what the reasons for student churn are and why students begin their educational careers in a school of business and then leave and register at another university. Following a qualitative methodology, semi-structured interviews were conducted with 31 students (11 females, 20 males; mean age: 21.12; range: 19 to 25 years) who had switched from one business school to another in Ankara, the capital city of Türkiye, and QSR NVivo 12 for Windows was used to analyze the qualitative data. The findings reveal that the main reason of student churn is associated with obstacles regarding the use of English as the medium of instruction. This is followed by dissatisfaction with the school or the department. The reasons for students preferring another university are also related to having friends at the university chosen, proximity to home, referrals, and family members. The study provides important insights to university administrators pertaining to the reasons associated with student churn in higher education. When the results are examined by university type, it is seen that the dissatisfaction with the university or department was the primary reason for the students who left the state universities, while the foreign language problem was the reason for the students who left the foundation universities. Considering the findings of the study, the university administration should concentrate on how to improve students’ foreign language skills, invest more in research and innovation, and increase social activities to improve communication among students.

Anahtar Kelimeler

English as a medium of instruction private universities relationship marketing student churn in-depth interview

Kaynakça

  • Ahmad, A., Mahayuddina, N., Nawid, W. N. F. W. M, Saade, M. & Ong, M.H.A (2021). The Impact of Universıty Entities on Students’ Loyalty: The Mediating Role of Student Satisfaction. International Journal of Economics, Management and Accounting, 29(1), 45-69.
  • Al Hassani, A. A., & Wilkins, S. (2022). Student retention in higher education: the influences of organizational identification and institution reputation on student satisfaction and behaviors. International Journal of Educational Management, 36(6), 1046-1064.
  • Alhazmi, A.A., & Kaufmann, A. (2022). Phenomenological Qualitative Methods Applied to the Analysis of Cross-Cultural Experience in Novel Educational Social Contexts. Front. Psychol., 13:785134. doi: 10.3389/fpsyg.2022.785134.
  • Ali, M., Puah, C. H., Fatima, S., Hashmi, A., & Ashfaq, M. (2022). Student e-learning service quality, satisfaction, commitment and behavior towards finance courses in COVID-19 pandemic. International Journal of Educational Management, 36(6), 892-907.
  • Alves, H., & Raposo, M. (2010). The influence of university image on student behaviour. International Journal of Educational Management, 24(1), 73-85.
  • Anabila, P., Kastner, A.N.A., Bulley, C.A., & Allan, M.M. (2020). Market orientation: a key to survival and competitive advantage in Ghana’s private universities. Journal of Marketing for Higher Education, 30(1), 125-144.
  • Annamdevula, S., & Bellamkonda, R.S. (2016). The Effects of Service Quality on Student Loyalty: The Mediating Role of Student Satisfaction.Journal of Modelling in Management, 11(2), 446-62.
  • Ashour, S. (2020). Analysis of the attrition phenomenon through the lens of university dropouts in the United Arab Emirates. JJournal of Applied Research in Higher Education, 12(2), 357-374.
  • Batanero, J. M. F., Rueda, M. M., Cerero, J. F., & Tadeu, P. (2022). Online education in higher education: emerging solutions in crisis times. Heliyon, 8(8), e10139.
  • Bean, J.P., & Metzner, B.S. (1985). A conceptual model of nontraditional undergraduate student attrition. Review of Educational Research, 55(4), 485-540.
  • British Council (2021). Strengthening UK-Turkey partnerships in higher education: baseline research. British Council Turkey.
  • Brunner, T.A., Stöcklin, M., & Opwis, K. (2008). Satisfaction, image and loyalty: new versus experienced customers. European Journal of Marketing,42(9/10), 1095-1105.
  • Bryman, A., & Burgess, R.G. (2002). Developments in qualitative data analysis: an introduction, analyzing qualitative data. In Bryman, A. and Burgess, R.G. (Eds.), Developments in qualitative data analysis: An introduction Taylor and Francis e-Library, 1- 17.
  • Can, E., & Can, C. (2014). Turkiye’de ikinci yabanci dil ogretiminde karsilasilan sorunlar.rakya Universitesi EgitimFakultesi Dergisi, 4(2), 43-63.
  • Cankaya, P. (2017). Challenges in English medium of instruction from the teachers and students’ eyes. International Journal of Languages ’Education and Teaching, 5(4), 830-839.
  • Cao, J.T., Foster, J., Yaoyuneyong, G., & Krey, N. (2019). Hedonic and utilitarian value: the role of shared responsibility in higher education services. Journal of Marketing for Higher Education, 29(1), 134-152.
  • Chandra, T., Hafni, L., Chandra, S., Purwati, A. A., & Chandra, J. (2019). The influence of service quality, university image on student satisfaction and student loyalty. Benchmarking: An International Journal, 26(5), 1533-1549.
  • Chrysikos, A., Ahmed, E., & Ward, R. (2017). Analysis of Tinto’s student integration theory in first-year undergraduate computing students of a UK higher education institution.International Journal of Comparative Education and Development, 19(2/3), 97-121.
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  • Cokgezen, M. (2014). Determinants of university choice: a study on economics departments in Turkey. Yüksekögretim Dergisi, 4(1), 23-31.
  • Dang, V.H., & Hathaway, T. (2015). The influence of vocational education training image on students’ loyalty: case study in Vietnam. nternational Journal of Vocational and Technical Education, 7(5), 40-53.
  • Dewberry, C., & Jackson, D.J.R. (2018). An application of the theory of planned behavior to student retention. Journal of Vocational Behavior, 107,100-110.
  • Dollinger, M., Lodge, J., & Coates, H. (2018). Co-creation in higher education: towards a conceptual model. Journal of Marketingfor Higher Education, 28(2), 210-231.
  • Ethymiou, L., & Zarifis, A. (2021). Modeling students’ voice for enhanced quality in online management education. The International Journal of Management Education, 19(2), 100464.
  • Elliot, K.M., & Healy, M.A. (2011). Key factors influencing student satisfaction related to recruitment and retention. Journal of Marketingfor Higher Education, 10(4), 1-11.
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Öğrencilerin Yükseköğretimde İşletme Okulları Arasında Değişiklik Yapmaları Üzerine Bir Araştırma

Yıl 2023, Cilt: 13 Sayı: 2, 301 - 313, 13.10.2023

Aybüke Yalçın , M. Mithat Üner , Osman M. Karatepe , Mohammed Aboramadan

https://doi.org/10.53478/yuksekogretim.1307202

Öz

Çalışmamızın amacı, öğrenci değişiminin nedenlerini ve öğrencilerin eğitim kariyerlerine bir işletme okulunda başladıktan sonra neden ayrılıp başka bir üniversiteye kayıt yaptırdıklarını incelemektir. Mart2019 - Mayıs 2019 tarihleri arasında, Türkiye’nin başkenti Ankara’da bir işletme okulundan diğerine geçiş yapan 31 öğrenci (11 kadın, 20 erkek; ort. yaş: 21,12; dağılım: 19-25) ile nitel bir metodoloji izlenerek öğrencilerle yarı yapılandırılmış görüşmeler yapılmış, analiz sürecinde nitel verileri analiz etmek için QSR NVivo 12 for Windows yazılımı kullanılmıştır. Bulgular, öğrenci kaybının ana nedeninin eğitim dili olarak İngilizce kullanımına ilişkin engellerle ilişkili olduğunu ortaya koymaktadır. Bunu okul veya bölümden memnuniyetsizlik takip etmektedir.Öğrencilerin başka bir üniversiteyi tercih etme nedenleri arasında seçilen üniversitede arkadaşlarının olması, eve yakınlık, yönlendirmeler ve aile üyeleri de yer almaktadır.Bu çalışma,üniversite yöneticilerine yükseköğretimde öğrenci kaybının nedenlerine ilişkin önemli bilgiler sunmaktadır. Sonuçlar üniversite türüne göre incelendiğinde, devlet üniversitelerinden ayrılan öğrencilerin üniversite veya bölümden memnuniyetsizliklerinin, vakıf üniversitesinden ayrılanların ise yabancı dil sorununun üniversiteden ayrılmalarında daha etkili olduğu görülmektedir. Çalışmanın bulgularına göre, üniversite yönetiminin öğrencilerin yabancı dil becerilerininnasıl geliştirileceği üzerine yoğunlaşması, araştırma ve inovasyona daha fazla yatırım yapması ve öğrenciler arasındaki iletişimi geliştirmek için sosyal faaliyetleri artırması gerekmektedir.

Anahtar Kelimeler

İngiliz dilinde eğitim özel üniversiteler ilişkisel pazarlama öğrenci kaybı derinlemesine mülakat

Kaynakça

  • Ahmad, A., Mahayuddina, N., Nawid, W. N. F. W. M, Saade, M. & Ong, M.H.A (2021). The Impact of Universıty Entities on Students’ Loyalty: The Mediating Role of Student Satisfaction. International Journal of Economics, Management and Accounting, 29(1), 45-69.
  • Al Hassani, A. A., & Wilkins, S. (2022). Student retention in higher education: the influences of organizational identification and institution reputation on student satisfaction and behaviors. International Journal of Educational Management, 36(6), 1046-1064.
  • Alhazmi, A.A., & Kaufmann, A. (2022). Phenomenological Qualitative Methods Applied to the Analysis of Cross-Cultural Experience in Novel Educational Social Contexts. Front. Psychol., 13:785134. doi: 10.3389/fpsyg.2022.785134.
  • Ali, M., Puah, C. H., Fatima, S., Hashmi, A., & Ashfaq, M. (2022). Student e-learning service quality, satisfaction, commitment and behavior towards finance courses in COVID-19 pandemic. International Journal of Educational Management, 36(6), 892-907.
  • Alves, H., & Raposo, M. (2010). The influence of university image on student behaviour. International Journal of Educational Management, 24(1), 73-85.
  • Anabila, P., Kastner, A.N.A., Bulley, C.A., & Allan, M.M. (2020). Market orientation: a key to survival and competitive advantage in Ghana’s private universities. Journal of Marketing for Higher Education, 30(1), 125-144.
  • Annamdevula, S., & Bellamkonda, R.S. (2016). The Effects of Service Quality on Student Loyalty: The Mediating Role of Student Satisfaction.Journal of Modelling in Management, 11(2), 446-62.
  • Ashour, S. (2020). Analysis of the attrition phenomenon through the lens of university dropouts in the United Arab Emirates. JJournal of Applied Research in Higher Education, 12(2), 357-374.
  • Batanero, J. M. F., Rueda, M. M., Cerero, J. F., & Tadeu, P. (2022). Online education in higher education: emerging solutions in crisis times. Heliyon, 8(8), e10139.
  • Bean, J.P., & Metzner, B.S. (1985). A conceptual model of nontraditional undergraduate student attrition. Review of Educational Research, 55(4), 485-540.
  • British Council (2021). Strengthening UK-Turkey partnerships in higher education: baseline research. British Council Turkey.
  • Brunner, T.A., Stöcklin, M., & Opwis, K. (2008). Satisfaction, image and loyalty: new versus experienced customers. European Journal of Marketing,42(9/10), 1095-1105.
  • Bryman, A., & Burgess, R.G. (2002). Developments in qualitative data analysis: an introduction, analyzing qualitative data. In Bryman, A. and Burgess, R.G. (Eds.), Developments in qualitative data analysis: An introduction Taylor and Francis e-Library, 1- 17.
  • Can, E., & Can, C. (2014). Turkiye’de ikinci yabanci dil ogretiminde karsilasilan sorunlar.rakya Universitesi EgitimFakultesi Dergisi, 4(2), 43-63.
  • Cankaya, P. (2017). Challenges in English medium of instruction from the teachers and students’ eyes. International Journal of Languages ’Education and Teaching, 5(4), 830-839.
  • Cao, J.T., Foster, J., Yaoyuneyong, G., & Krey, N. (2019). Hedonic and utilitarian value: the role of shared responsibility in higher education services. Journal of Marketing for Higher Education, 29(1), 134-152.
  • Chandra, T., Hafni, L., Chandra, S., Purwati, A. A., & Chandra, J. (2019). The influence of service quality, university image on student satisfaction and student loyalty. Benchmarking: An International Journal, 26(5), 1533-1549.
  • Chrysikos, A., Ahmed, E., & Ward, R. (2017). Analysis of Tinto’s student integration theory in first-year undergraduate computing students of a UK higher education institution.International Journal of Comparative Education and Development, 19(2/3), 97-121.
  • Civan, A., & Coskun, A. (2016). The effect of the medium of instruction language on the academic success of university students. Educational Sciences: Theory and Practice, 16(6), 1981-2004.
  • Council of Higher Education (2022). Universities/Our Universities. https://www.yok.gov.tr/universiteler/universitelerimiz (accessed on October 02, 2022).
  • Cownie, F. (2020). How commitment influences students’ conservations about higher education. Journal of Further and Higher Education, 44(10), 1401-1418.
  • Creswell, J.W., & Creswell, J.D. (2017). Research design: qualitative, quantitative, and mixed methods approaches, 5thed. Los Angeles: Sage Publications Ltd.
  • Cokgezen, M. (2014). Determinants of university choice: a study on economics departments in Turkey. Yüksekögretim Dergisi, 4(1), 23-31.
  • Dang, V.H., & Hathaway, T. (2015). The influence of vocational education training image on students’ loyalty: case study in Vietnam. nternational Journal of Vocational and Technical Education, 7(5), 40-53.
  • Dewberry, C., & Jackson, D.J.R. (2018). An application of the theory of planned behavior to student retention. Journal of Vocational Behavior, 107,100-110.
  • Dollinger, M., Lodge, J., & Coates, H. (2018). Co-creation in higher education: towards a conceptual model. Journal of Marketingfor Higher Education, 28(2), 210-231.
  • Ethymiou, L., & Zarifis, A. (2021). Modeling students’ voice for enhanced quality in online management education. The International Journal of Management Education, 19(2), 100464.
  • Elliot, K.M., & Healy, M.A. (2011). Key factors influencing student satisfaction related to recruitment and retention. Journal of Marketingfor Higher Education, 10(4), 1-11.
  • Fares, D., Achour, M., & Kachkar, O. (2014). The Impact of Service Quality, Student Satisfaction, and University Reputation on Student Loyalty: A Case Study of International Students in IIUM. Malaysia. In formation Management and Business Review, 5(12), 584-90.
  • Giannakos, M.N., Pappas, I.O., Jaccheri, L., & Sampson, D.G. (2017). Understanding student retention in computer science education: the role of environment, gains, barriers and usefulness. Education and Information Technologies, 22(5), 2365-2382.
  • Gokmenoglu, T., & Gelmez-Burakgazi, S. (2013). Designing Englishmedium classroom management course for non-natives. Turkish Online Journal of Qualitative Inquiry, 4(3), 17- 33.
  • Guilbault, M. (2018). Students as customers in higher education: the (controversial) debate needs to end. Journal of Retailing and Consumer Services, 40, 295-298.
  • Gupta, S.K., Antony, J., Lacher, F., & Douglas, J. (2020). Lean six sigma for reducing student dropouts in higher educationan exploratory study. otal Quality Management and Business Excellence,31(1-2),178-193.
  • Hakyemez, T.C., & Mardikyan, S. (2021). The interplay between institutional integration and self-efficacy in the academic performance of first-year university students. a multigroup approach. The International Journal of Management Education, 19(1), 100430.
  • Isik, A. (2008). Yabanci dil egitimimizdeki yanlislar nereden kaynaklaniyor?. Journal of Language and linguistic studies, 4(2), 15-26.
  • Isik, A. (2011). Language education and ELT materials in Turkey from the path dependence perspective. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi, 40(40),256-266.
  • Hashim, S., Yasin, N.M., & Ya’kob, S.A. (2020). What constitutes studentuniversity brand relationship? Malaysian students’ perspective”. Journal of Marketing for Higher Education,30(2),180-202.
  • Husserl, E. (1931). Ideas: General Introduction to Pure Phenomenology [Trans. by W. R. B. Gibson]. Macmillan.
  • Hycner, R. H. (1985). Some guidelines for the phenomenological analysis of interview data.Hum.Stud 8, 279–303. doi: 10.1007/ BF00142995.
  • Kirkgoz, Y. (2005). English language teaching in Turkey: challenges for the 21st century. In Braine, G. (Ed.), Teaching English to the world: History, curriculum and practice Mahwah:Lawrence Erlbaum Associates, 159-175.
  • Kirkgoz, Y. (2007), “English language teaching in Turkey: policy changes and their implementations. RELC Journal, 38(2), 216-228.
  • Kocaman, A. (2012). Yabancı dil öğretiminde yöntem ve ötesi: Türkiye’de yabanci dil egitiminde eğilim ne olmalı?. 1. Yabanci Dil Egitimi Calistayi Bildirileri, 12-13 Kasım 2012.Hacettepe Üniversitesi Yayınları.
  • Kolar, T., Erčulj, V. and Weis, L. (2019). Multigroup validation of the service quality, customer satisfaction and performance links in higher education. The Service Industries Journal,39(13-14), 1004- 1028.
  • Kotler, P. and Fox, K. (1995). Strategic Marketing for Educational Institutions. (2nd Edition). Englewood Cliffs, New Jersey: PrenticeHall, Inc.
  • Lane, S.R. (2020). Addressing the stressful first year college? Could peer mentoring be a critical strategy?. Journal of College Student Retention: Research, Theory, and Practice, 22(3), 481-496.
  • Landrum, R.E., Turrisi, R., & Harless, C. (1998). University image: the benefits of assessment and modeling. Journal of Marketing for Higher Education, 9(1), 53-68.
  • Li, I.W., & Carroll, D.R. (2020). Factors influencing dropout and academic performance: an Australian higher education equity perspective. Journal of Higher Education Policy and Management, 42(1), 14-30.
  • Macaro, E., Curle, S., Pun, J., An, J., & Dearden, J. (2018). A systematic review of English medium instruction in higher education. Language Teaching, 51(1), 36-76.
  • Maloni, M. J., Palmer, T. B., Cohen, M., Gligor, D. M., Grout, J. R., & Myers, R. (2021). Decoupling responsible management education: do business schools walk their talk?. The International Journal of Management Education, 19(1), 100456.
  • Massoud, H.K., & Ayoubi, R.M. (2019). Do flexible admission systems affect student enrollment? Evidence from UK universities. Journal of Marketing for Higher Education,29(1), 84-101.
  • McDonald, D., Iscaro, V., & Posey, O. G. (2022). Active learning strategies in business education: using the law to build critical workforce skills. Journal of International Education in Business, 15(2), 406-424.
  • Mosavi, S.M., Sangari, M.S., & Keramati, A. (2018). An integrative framework for customer switching behavior. The Service Industries Journal, 38(15-16), 1067-1094.
  • Nahapiet, A., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266.
  • Neuman, W. L. (2014). Pearson new international edition social research methods: qualitative and quantitative approaches. England. Pearson Education Limited.
  • Ortiz-Lozano, J.M., Rua-Vieites, A., Bilbao-Calabuig, P., & Casadesús- Fa, M. (2020). University student retention: best time and data to identify undergraduate students at risk of dropout. Innovations in Education and Teaching International, 57(1), 74-85.
  • Ozmat, D., & Senemoglu, N. (2020). Yabanci dil ogrenmeyi zorlastiran faktorler uzerine nitel bir çalisma. Inonu Universitesi Egitim Fakultesi Dergisi, 21(3), 1235-1253.
  • Perin, M.G., Sampaio, C.H., Simões, C., & de Pólvora, R.P. (2012). Modeling antecedents of student loyalty in higher education. Journal of Marketing for Higher Education, 22(1), 101- 116.
  • Polkinghorne, M., Roushan, G., & Taylor, J. (2017). Considering the marketing of higher education: the role of student learning gain as a potential indicator of teaching quality.Journal of Marketing for Higher Education, 27(2), 213-232.
  • Poole, S.M., Levin, M.A., & Elam, K. (2018). Getting out of the rankings game: a better way to evaluate higher education institutions for best fit. Journal of Marketing for Higher Education, 28(1), 12-31.
  • Rothman, M. and Sisman, R. (2016). Internship impact on career consideration among business students. Education + Training, 58(9), 1003-1013.
  • Salas-Pilco, S. Z., Yang, Y., & Zhang, Z. (2022). Student engagement in online learning in Latin American higher education during the COVID-19 pandemic: a systematic review.British Journal of Educational Technology, 53(3), 593-619.
  • Saleem, M.A., Eagle, L., Akhtar, N., & Wasaya, A. (2020). What do prospective students look for in higher degrees by research? A scale development study. Journal of Marketing for Higher Education, 30(1), 45-65.
  • Sarigul, H., & Sengelen, H. E. (2022). A multivariate analysis of undergraduate business schools’ curricula in Turkey. Journal of Education for Business, 97(3), 150-160.
  • Schertzer, C.B., & Schertzer, S.M.B. (2004). Student satisfaction and retention: a conceptual model. Journal of Marketing for Higher Education, 14(1), 79-91.
  • Schlegelmilch, B. B. (2020). Why business schools need radical innovations: drivers and development trajectories. Journal of Marketing Education, 42(2), 93-107.
  • Seery, K., Barreda, A.A., Hein, S.G., & Hiller, J.L. (2021). Retention strategies for online students: a systematic literature review. Journal of Global Education and Research, 5(1), 72- 84.
  • Setiawan, R., Aprillia, A., & Magdalena, N. (2020). Analysis of antecedent factors in academic achievement and student retention. Asian Association of Open Universities Journal, 15(1), 37-47.
  • Snijders, I., Wijnia, L., Rikers, R.M.J.P., & Loyens, S.M.M. (2020). Building bridges in higher education: student-faculty relationship quality, student engagement, and student loyalty. International Journal of Educational Research,100, 101538.
  • Spady, W.G. (1971). Dropouts from higher education: toward an empirical model”,Interchange, 2, 38-62.
  • Strauss, A., & Corbin, J. (1994). Grounded theory methodology: An overview. In Denzin, N.K. and Lincoln, Y.S. (Eds.), Handbook of qualitative research. Thousand Oaks, CA: Sage Publications Ltd., 273-285.
  • Tamtekin Aydin, O. (2015). University choice process: a literature review on models and factors affecting the process. Yükseöğretim Dergisi, 5(2), 1-9.
  • Tight, M. (2020). Student retention and engagement in higher education. Journal of Further and Higher Education, 44(5), 689-704.
  • Tinto, V. (1975). Dropout from higher education: a theoretical synthesis of recent research.Review of Educational Research, 45(1), 89-125.
  • To, W.M., & Lung, J.W.Y. (2020). Factors influencing internship satisfaction among Chinese students. Education + Training, 62(5), 543-558.
  • Trkman, P. (2019). Value proposition of business schools: More than meets the eye. The International Journal of Management Education, 17(3), 100310.
  • Varshavskaya, E., & Podverbnykh, U. (2021). Job search strategies of recent university graduates: prevalence and effectiveness. Education+Training, 63(1), 135-149.
  • Wild, S., & Heuling, L.S. (2020). Student dropout and retention: an event history analysis among students in cooperative higher education. International Journal of Educational Research, 104, 101687.
  • Willis, M. (2005). Why do students switch from one university to another? The view of students studying for a foreign degree in Hong Kong. Journal of Marketing for Higher Education, 15(1), 23- 49.
  • Wilson, K.L., Murphy, K.A., Pearson, A.G., Wallace, B.M., Reher, V.G.S., & Buys, N. (2016), “Understanding the early transition needs of diverse commencing university students in a healthy faculty: informing effective intervention practices. Studies in Higher Education, 41(6), 1023-1040.
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  • Yair, G., Rotem, N., & Shustak, E. (2020). The riddle of the existential dropout: lessons from an institutional study of student attrition. European Journal of Higher Education, 10(4), 436- 453.
  • Zhu, L., & Reeves, P. (2019). Chinese students’ decisions to undertake postgraduate study overseas. International Journal of Educational Management, 33(5), 999-1011.
Toplam 82 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Eğitim Üzerine Çalışmalar
Bölüm Araştırma Makalesi
Yazarlar

Aybüke Yalçın 0000-0003-2414-0713

M. Mithat Üner 0000-0002-1802-2553

Osman M. Karatepe 0000-0003-3120-8755

Mohammed Aboramadan 0000-0002-3826-0559

Erken Görünüm Tarihi 29 Eylül 2023
Yayımlanma Tarihi 13 Ekim 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 13 Sayı: 2

Kaynak Göster

APA Yalçın, A., Üner, M. M., Karatepe, O. M., Aboramadan, M. (2023). Investigating Student Churn Among Business Schools in Higher Education. Yükseköğretim Dergisi, 13(2), 301-313. https://doi.org/10.53478/yuksekogretim.1307202
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