VATANDAŞLIK YORGUNLUĞU: KAVRAMSAL BİR ÇERÇEVE

Year 2023, Volume: 24 Issue: 4, 40 - 56, 27.12.2023

Gizem Karadeniz , Hasan Hüseyin Uzunbacak , Alper Karababa

https://doi.org/10.53443/anadoluibfd.1210292

Abstract

Bu çalışmanın amacı, çalışanların örgütsel vatandaşlık davranışlarına katılımı sonucunda yaşamış oldukları vatandaşlık yorgunluğu ile ilgili olarak kavramsal bir çerçeve sunmaktır. Bu amaçla alan yazında vatandaşlık yorgunluğu ile ilgili olarak yapılmış olan çalışmalar incelenmiştir. Elde edilen çalışmalar değerlendirildiğinde, vatandaşlık yorgunluğunun çalışanların çeşitli motivasyonlarla (içsel veya dışsal motivasyon) örgütsel vatandaşlık davranışına katılırken bir süre sonra bu davranışlara katılmada vatandaşlık baskısının veya zorunlu vatandaşlığın rol oynamasıyla kendilerini yıpranmış, yorgun ve gergin hissetmelerini kapsayan bir durum olduğu dikkat çekmiştir. Ayrıca, vatandaşlık yorgunluğu çalışanların, çok fazla örgütsel vatandaşlık davranışı sergilemelerinden değil örgütsel vatandaşlık davranışı sergilerken kaynaklarına yönelik bir tehdit algılamalarından kaynaklı olarak ortaya çıkmaktadır. Diğer taraftan bu çalışmayla birlikte, vatandaşlık yorgunluğunu ortaya çıkaran birçok faktör olduğu ve vatandaşlık yorgunluğunun hem örgüt hem de çalışanlar için önemli sayılabilecek olumsuz etkilerinin bulunduğu görülmüştür. Dolayısıyla bu makale vatandaşlık yorgunluğunu etkileyen faktörleri, aracı mekanizmaları ve sonuç değişkenlerini ortaya koyması açısından önemli görülmektedir. Sonuç olarak, makalenin vatandaşlık yorgunluğu yapısı dolayısı ile yeni olduğu için bu konuyla ilgili daha çok ampirik çalışmaların yapılabilmesine yol açabileceği, ayrıca örgütsel vatandaşlık davranışına yönelik var olan olumlu anlayışın yeniden gözden geçirilmesine katkı sağlayacağı düşünülmektedir.

Keywords

Vatandaşlık Yorgunluğu, Örgütsel Vatandaşlık Davranışı, Derleme.

CITIZENSHIP FATIGUE: A CONCEPTUAL FRAMEWORK

Abstract

The aim of this study is to present a conceptual framework regarding citizenship fatigue experienced by employees as a result of their participation in organizational citizenship behaviors. For this purpose, studies on citizenship fatigue in the literature were examined. When the obtained studies are evaluated, it is seen that citizenship fatigue is a situation in which employees engage in organizational citizenship behaviors with various motivations (intrinsic or extrinsic motivation), but after a while they feel worn out, tired or on edge due to the effect of citizenship pressure or compulsory citizenship in engage in these behaviors. In addition, citizenship fatigue is not caused by employees engaging in too much organizational citizenship behavior, but by the perception of a threat to their resources while engaging in organizational citizenship behavior. On the other hand, with this study, it has been seen that there are many factors that reveal citizenship fatigue and that it has negative effects that can be considered important for both the organization and the employees. Therefore, this article is considered important in terms of revealing the factors, intermediary mechanisms and outcome variables that affect citizenship fatigue. As a result, it is thought that the study will lead to more empirical studies on this subject, since the structure of citizenship fatigue is new, and it will also contribute to the revision of the existing positive understanding of organizational citizenship behavior.

Keywords

Citizenship Fatigue, Organizational Citizenship Behavior, Review

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