Öğrenen Organizasyon ve İnovasyon Koçluğu Modeli Kurumsal Çeviklik Yaklaşımı: Bir vaka çalışması

Year 2023, Issue: 51, 125 - 134, 31.08.2023

Samet Gürsev

https://doi.org/10.31590/ejosat.1249396

Abstract

Endüstri 4.0 ve etkilerinin görüldüğü günümüz dünyasında organizasyonel çeviklik, dünya çapında hizmet veren şirketler için zorunlu bir unsur haline geldi. Toplam Kalite Yönetimi anlayışı ile başlayan müşteri odaklılık ve kalite anlayışı hızla yaygınlaşarak, rekabetçi piyasanın da etkisiyle çevik firmaların yer aldığı bir dünyaya dönüşmüştür. Şirketler çevik olduklarını, çevik ritüeller ve çerçeve uygulamaları gerçekleştirerek beyan ederler. Ancak asıl organizasyonel çeviklik başarısının ne olması gerektiği ve bize olgunluk kazandıran neleri değiştirmesi gerektiği tartışması devam ediyor. Araştırmada örgütsel çeviklik ve öğrenen organizasyon kavramları detaylı bir şekilde anlatılmış ve inovasyon amacı da eklenerek halihazırda önerilen çevik yöntemlere ilişkin yenilikçi bir model önerisi yapılmıştır. Yapılan araştırma modeli önerisi, Endüstri 4.0'ın etkisiyle değişen dünyada çevik süreçlerin odaklanması gereken konular için önemli kriterleri göstermektedir. Agile Teams üzerinde test edilen modelin sonuçları da detaylı olarak verilmiştir.

Keywords

Organizasyonel Çeviklik, Öğrenen Organizasyon, İnovasyon, Organizasyonel Çeviklik, Öğrenen Organizasyon, İnovasyon

Learning Organization and Innovation Coaching Model Organizational Agility Approach: A Case Study

Abstract

In today's world, Industry 4.0 and its effects are seen, organizational agility has become a mandatory item for companies serving around the world. The perception of customer focus and quality, which started with the perception of Total Quality Management, spread rapidly and turned into a world in which agile companies take place with the effect of the competitive market. Companies declare that they are agile by performing agile rituals and framework applications. However, the debate continues on what should be the real organizational agility success and what it should change, which gives us maturity. In the research, the concepts of organizational agility and learning organization were explained in detail, and an innovative model recommendation was made regarding the currently recommended agile methods by adding the aim of innovation. The research model recommendation carried out shows important criteria for the issues that agile processes should focus on in the changing world with the effects of Industry 4.0. The results of the model, which was tested on Agile Teams, are also given in detail.

Keywords

Organizational Agility, Learning Organization, Innovation, Organizasyonel Çeviklik, Öğrenen Organizasyon, İnovasyon

References

• Abuanzeh, A., Alnawayseh, A., Qtaishat, G., & Alshurideh, M. (2022). The role of strategic agility towards competitiveness with mediating effect of knowledge management. Uncertain Supply Chain Management, 10(4), 1523-1534.
• Alamsjah, F., & Yunus, E. N. (2022). Achieving Supply Chain 4.0 and the Importance of Agility, Ambidexterity, and Organizational Culture: A Case of Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(2), 83.
• Algorri, M., Abernathy, M. J., Cauchon, N. S., Christian, T. R., Lamm, C. F., & Moore, C. M. (2022). Re-Envisioning Pharmaceutical Manufacturing: Increasing Agility for Global Patient Access. Journal of Pharmaceutical Sciences, 111(3), 593-607.
• Arsawan, I. W. E., ssy De Hariyanti, N. K., Atmaja, I. M. A. D. S., Suhartanto, D., & Koval, V. (2022). Developing organizational agility in SMEs: An investigation of innovation’s roles and strategic flexibility. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 149.
• Atkinson, P., Hizaji, M., Nazarian, A., & Abasi, A. (2022). Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation. Total Quality Management & Business Excellence, 33(3-4), 297-317.
• Awan, Muhammad & Haris, Muhammad & Anwar, Malik & Majeed, Kashif. (2017). The Impact Of Leadership Behavior On The Business Growth Through The Organizational Innovation And Managerial Practices. Archives of Business Research. 5. 10.14738/abr.53.2819.
• Bahrami, M. A., Kiani, M. M., Montazeralfaraj, R., Zadeh, H. F., & Zadeh, M. M. (2016). The mediating role of organizational learning in the relationship of organizational intelligence and organizational agility. Osong public health and research perspectives, 7(3), 190-196.
• Balbay, Ş., SARIHAN, A., & Avşar, E. (2021). Dünyada ve Türkiye’de “Döngüsel ekonomi/endüstriyel sürdürülebilirlik” yaklaşımı. Avrupa Bilim ve Teknoloji Dergisi, (27), 557-569.
• Cegarra-Navarro, J. G., Soto-Acosta, P., & Wensley, A. K. (2016). Structured knowledge processes and firm performance: The role of organizational agility. Journal of Business Research, 69(5), 1544-1549.
• Chen, X., Tee, K., & Chang, V. (2022). Accelerating innovation efficiency through agile leadership: The CEO network effects in China. Technological Forecasting and Social Change, 179, 121602.
• Crocitto, M., & Youssef, M. (2003). The human side of organizational agility. Industrial Management & Data Systems, 103(6), 388-397.
• Crupi, A., Liu, S., & Liu, W. (2022). The top‐down pattern of social innovation and social entrepreneurship. Bricolage and agility in response to COVID‐19: cases from China. R&D Management, 52(2), 313-330.
• Darvishmotevali, M., Altinay, L., & Köseoglu, M. A. (2020). The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry. International journal of hospitality management, 87, 102499.
• Edmondson, A., & Moingeon, B. (1998). From organizational learning to the learning organization. Management learning, 29(1), 5-20.
• Escandon, Diana & Salas-Paramo, Jairo. (2022). The role of informal institutions in the relationship between innovation and organisational learning in export performance: A bidirectional relation. Asia Pacific Management Review. 10.1016/j.apmrv.2022.08.001.
• Felipe, C. M., Roldán, J. L., & Leal-Rodríguez, A. L. (2016). An explanatory and predictive model for organizational agility. Journal of Business Research, 69(10), 4624-4631.
• Felipe, C. M., Roldán, J. L., & Leal-Rodríguez, A. L. (2017). Impact of organizational culture values on organizational agility. Sustainability, 9(12), 2354.
• Fiol, C. M., & Lyles, M. A. (1985). Organizational learning. Academy of management review, 10(4), 803-813.
• Franco, C., & Landini, F. (2022). Organizational drivers of innovation: The role of workforce agility. Research Policy, 51(2), 104423.
• Friedman, V. J., Lipshitz, R., & Popper, M. (2005). The mystification of organizational learning. Journal of management inquiry, 14(1), 19-30.
• Hafeez, A., Shamsuddin, A. B., Saeed, B., Mehmood, A., & Andleeb, N. (2020). Exploring the impact of absorptive capacity on technology transfer effectiveness: a conceptual framework. International Journal of Scientific & Technology Research, 9(3), 4779-4792.
• Haglund, P. and Rudberg, M. (2023), A longitudinal study on logistics strategy: the case of a building contractor, The International Journal of Logistics Management, Vol. 34 No. 7, pp. 1-23. https://doi.org/10.1108/IJLM-02-2022-0060
• Harraf, A., Wanasika, I., Tate, K., & Talbott, K. (2015). Organizational agility. Journal of Applied Business Research (JABR), 31(2), 675-686.
• Hoa Do, Pawan Budhwar, Helen Shipton, Hai-Dang Nguyen, Bach Nguyen, (2022) Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism,Journal of Business Research,Volume 141, Pages 808-821,ISSN 0148-2963, https://doi.org/10.1016/j.jbusres.2021.11.090.
• Ilmudeen, A. (2022). Leveraging IT-enabled dynamic capabilities to shape business process agility and firm innovative capability: moderating role of turbulent environment. Review of Managerial Science, 16(8), 2341-2379.
• Joiner, B. (2019). Leadership agility for organizational agility. Journal of Creating Value, 5(2), 139-149.
• Lee, O. K., Sambamurthy, V., Lim, K. H., & Wei, K. K. (2015). How does IT ambidexterity impact organizational agility, Information Systems Research, 26(2), 398-417.
• Levitt, B., & March, J. G. (1988). Organizational learning. Annual review of sociology, 319-340.
• Li, C., Khan, A., Ahmad, H., & Shahzad, M. (2022). Business analytics competencies in stabilizing firms’ agility and digital innovation amid COVID-19. Journal of Innovation & Knowledge, 7(4), 100246.
• Manurung, A.H. and Kurniawan, R. (2022), Organizational agility: do agile project management and networking capability require market orientation?, International Journal of Managing Projects in Business, Vol. 15 No. 1, pp. 1-35. https://doi.org/10.1108/IJMPB-10-2020-0310
• Mashael Abdulaziz Malibari, Saleh Bajaba, (2022) Entrepreneurial leadership and employees’ innovative behavior: A sequential mediation analysis of innovation climate and employees’ intellectual agility, Journal of Innovation & Knowledge, Volume 7, Issue 4,2022,100255,ISSN 2444-569X,https://doi.org/10.1016/j.jik.2022.100255.
• Mayer, S., Bleuel, F., & Stansell, C. (2022). Design Thinking for Leaders—Made Possible by Innovation and Agility. In Design Thinking in Education (pp. 157-169). Springer, Cham.
• Meyer, J. L. (1998). Organizational learning. The Handbook of Work and Health Psychology, 455.
• Muduli, A. (2016), Exploring the facilitators and mediators of workforce agility: an empirical study, Management Research Review, Vol. 39 No. 12, pp. 1567-1586. https://doi.org/10.1108/MRR-10-2015-0236
• Nafei, W. A. (2016). Organizational agility: The key to improve organizational performance. International Business Research, 9(3), 97-111.
• Nair, S., Kaushik, A. and Dhoot, H. (2023), Conceptual framework of a skill-based interactive employee engaging system: In the Context of Upskilling the present IT organization, Applied Computing and Informatics, Vol. 19 No. 1/2, pp. 82-107. https://doi.org/10.1016/j.aci.2019.05.001
• Nazari, K., Golpour, R., Baghmalek, A. K., & Hossaini, S. R. (2022). The Study of the Effect of Management Excellence Program on Innovation with the Mediating Role of Agility and Organizational Learning (The Case: Rey Secondary Schools). Educational and Scholastic studies, 11(1), 299-328.
• Polančič, G. and Orban, B. (2023), An experimental investigation of BPMN-based corporate communications modeling, Business Process Management Journal, Vol. 29 No. 8, pp. 1-24. https://doi.org/10.1108/BPMJ-08-2022-0362
• Ragazou, K., Passas, I., Garefalakis, A., & Dimou, I. (2022). Investigating the research trends on strategic ambidexterity, agility, and open innovation in SMEs: perceptions from bibliometric analysis. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 118.
• Rass, Lars & Treur, Jan & Kucharska, Wioleta & Wiewiora, Anna. (2022). Adaptive Dynamical Systems Modelling of Transformational Organizational Change with Focus on Organizational Culture and Organizational Learning. Cognitive Systems Research. 10.1016/j.cogsys.2023.01.004.
• Ronsom, S., Amaral, D. C., & Vieira Filho, J. E. R. (2022). Identifying critical factors for agility in innovation ecosystems: an exploratory study in the agriculture sector. Product: Management and Development, 19(2), 0-0.
• . Şahin, C. B., Dinler, Ö. B., & Abualigah, L. (2021). Analysis of Risk Factors in the Scope of Distributed Software Team Structure. Avrupa Bilim ve Teknoloji Dergisi, (28), 417-424.
• Schulz, M. (2017). Organizational learning. The Blackwell companion to organizations, 415-441.
• Shajrawi, A. and Aburub, F. (2022), Impact of ERP usage on service differentiation: role of mediating effect of organizational agility, Arab Gulf Journal of Scientific Research, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/AGJSR-06-2022-0085
• Srisathan, W. A., Ketkaew, C., Jitjak, W., Ngiwphrom, S., & Naruetharadhol, P. (2022). Open innovation as a strategy for collaboration-based business model innovation: The moderating effect among multigenerational entrepreneurs. PloS one, 17(6), e0265025.
• Sultana, S., Akter, S., & Kyriazis, E. (2022). How data-driven innovation capability is shaping the future of market agility and competitive performance?. Technological Forecasting and Social Change, 174, 121260.
• Susanty, A.I., Budiharjo, E. and Winarto, W. (2022), Achieving an agile organisation in an Indonesian telecommunications company: investigation on leadership impact and mediation variables, Journal of Science and Technology Policy Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JSTPM-07-2021-0095
• Tandiayu, B., & Sombolayuk, W. (2022). The Effect of The Ambidexterity and Agility Innovation Strategy Between Social Capital and SME Company Performance. JManagER, 2(1), 61-74.
• Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California management review, 58(4), 13-35.
• TOPCU, B. A., & SARIGÜL, S. S. (2020). Dünyada ve Türkiye’de blok zinciri teknolojisi: finans sektörü, dış ticaret ve vergisel düzenlemeler üzerine genel bir değerlendirme. Avrupa Bilim ve Teknoloji Dergisi, 27-39.
• Tripathi, A., & Dhir, S. (2022). HRD interventions, learning agility and organizational innovation: a PLS-SEM modelling approach. International Journal of Organizational Analysis.
• Wayan Edi Arsawan, Ni Kadek ssy De Hariyanti, Made Ari Dwi Suta Atmaja, Dwi Suhartanto, Viktor Koval, (2022). Developing Organizational Agility in SMEs: An Investigation of Innovation’s Roles and Strategic Flexibility, Journal of Open Innovation: Technology, Market, and Complexity, Volume 8, Issue 3,2022,149, ISSN 2199-8531, https://doi.org/10.3390/joitmc8030149.
• Weick, K. E., & Westley, F. (1999). Organizational learning: Affirming an oxymoron. Managing organizations: Current issues, 190-208.
• Wendler, R. (2014, September). Development of the organizational agility maturity model. In 2014 Federated conference on computer science and information systems (pp. 1197-1206). IEEE.
• Yildiz, T. and Aykanat, Z. (2021), The mediating role of organizational innovation on the impact of strategic agility on firm performance, World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 17 No. 4, pp. 765-786. https://doi.org/10.1108/WJEMSD-06-2020-0070
• Zeb, Farhan. (2019). Impact of Organizational Learning Factors on Organizational Learning Effectiveness through Mobile Technology. Quality - Access to Success. 20. 114.