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Samet Gürsev Assoc. Prof. Dr. It is not affiliated with an institution
Publication 13 Review 2 CrossRef Cited 30 TR Dizin Cited 25
13 Publication
2 Review
30 CrossRef Cited
25 TR Dizin Cited
0000-0003-2609-4095

Research Fields

Information Systems Education Management Information Systems Multiple Criteria Decision Making Industrial Engineering Manufacturing and Industrial Engineering in System Engineering

Institution

It is not affiliated with an institution

Popular Publications

MANAGEMENT OF DISTRIBUTION CHANNELS IN MARKETING AND LOGISTICS CENTERS IN THE DEVELOPMENT OF A CLUSTERING APPROACH
Authors: Tolga Dursun , Samet Gürsev
Published: 2016 , Oneri
DOI: -
CITED 3 FAVORITE 1 TOTAL DOWNLOAD COUNT 4135

3

1

4135

Developing Robotic Process Automation in Call Center Processes
Authors: Sinan Apak , Seyhan Korkmaz Akgöz , Samet Gürsev
Published: 2022 , Journal of Information Systems and Management Research
DOI: -
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 1847

0

1

1847

Publications

Customer Experience Measurement and New Generation Approaches in Call Center Processes
Authors: Samet Gürsev
Published: 2024 , Bilgisayar Bilimleri ve Mühendisliği Dergisi
DOI: 10.54525/bbmd.1454412
FAVORITE 0 TOTAL DOWNLOAD COUNT 196

0

196

Scrum çerçevesi uygulayan takımlarda üretim, hedef ve performans ilişkisine bağlı olarak takımların sınıflandırılması
Authors: Erkan Sarıkaya , Samet Gürsev
Published: 2024 , Journal of the Faculty of Engineering and Architecture of Gazi University
DOI: 10.17341/gazimmfd.1128383
FAVORITE 0 TOTAL DOWNLOAD COUNT 313

0

313

Learning Organization and Innovation Coaching Model Organizational Agility Approach: A Case Study
Authors: Samet Gürsev
Published: 2023 , European Journal of Science and Technology
DOI: 10.31590/ejosat.1249396
FAVORITE 0 TOTAL DOWNLOAD COUNT 334

0

334

Roadmap Proposal for Agile Organizational Transformation
Authors: Samet Gürsev
Published: 2022 , Journal of Design Architecture and Engineering
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 1551

0

1551

Developing Robotic Process Automation in Call Center Processes
Authors: Sinan Apak , Seyhan Korkmaz Akgöz , Samet Gürsev
Published: 2022 , Journal of Information Systems and Management Research
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 1847

1

1847

WITH TRAINING 4.0 CRITERIA AND TOPSIS IMPLEMENTATION EDUCATIONAL INSTITUTION EVALUATION
Authors: Samet Gürsev
Published: 2022 , Journal of Design Architecture and Engineering
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 574

0

574

Müşteri İlişkileri Yönetimi Uygulamasında Gösterge Paneli Kullanımı ile Kestirimci Bakım Yaklaşımı
Authors: Samet Gürsev
Published: 2021 , International Journal of Advances in Engineering and Pure Sciences
DOI: 10.7240/jeps.784267
FAVORITE 0 TOTAL DOWNLOAD COUNT 485

0

485

Comparison of Scrum-Kanban-Waterfall Applications in Information Technology Projects using AHP and TOPSIS Methods
Authors: Zeynep Ceylan , Samet Gürsev
Published: 2020 , Journal of Information Technologies
DOI: 10.17671/gazibtd.672234
FAVORITE 0 TOTAL DOWNLOAD COUNT 1944

0

1944

Determination of Performance Criteria with AHP Method in Industrial 4.0 Transformation
Authors: Ercan Öztemel , Semih Özel , Samet Gürsev
Published: 2019 , Balkan Sosyal Bilimler Dergisi
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 1890

0

1890

Survey on Logistics Management Industry Overview 4.0 Impacts and Investment Opportunities in Turkey
Authors: Ercan Öztemel , Samet Gürsev
Published: 2018 , Marmara Journal of Pure and Applied Sciences
DOI: 10.7240/marufbd.408560
FAVORITE 0 TOTAL DOWNLOAD COUNT 9591

0

9591

Evaluation of Customer Profile in Individual Pension Sector by Two-Step Cluster Analysis
Authors: Zeynep Ceylan , Samet Gürsev , Serol Bulkan
Published: 2017 , Journal of Information Technologies
DOI: 10.17671/gazibtd.323951
FAVORITE 0 TOTAL DOWNLOAD COUNT 4192

0

4192

MANAGEMENT OF DISTRIBUTION CHANNELS IN MARKETING AND LOGISTICS CENTERS IN THE DEVELOPMENT OF A CLUSTERING APPROACH
Authors: Tolga Dursun , Samet Gürsev
Published: 2016 , Oneri
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 4135

1

4135

TÜRKİYE’DE GSM OPERATÖRLERİ MÜŞTERİLERİNİN HİZMET VE KURUMSAL SOSYAL SORUMLULUK ALGILARINA YÖNELİK BİR ARAŞTIRMA
Authors: Tolga Dursun , Samet Gürsev
Published: 2015 , Niğde Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
DOI: -
FAVORITE 0 TOTAL DOWNLOAD COUNT 3156

0

3156

Articles published in
Balkan Sosyal Bilimler Dergisi
Balkan Sosyal Bilimler Dergisi
Bilgisayar Bilimleri ve Mühendisliği Dergisi
Bilgisayar Bilimleri ve Mühendisliği Dergisi
European Journal of Science and Technology
European Journal of Science and Technology
International Journal of Advances in Engineering and Pure Sciences
International Journal of Advances in Engineering and Pure Sciences
Journal of Design Architecture and Engineering
Journal of Design Architecture and Engineering
Journal of Information Systems and Management Research
Journal of Information Systems and Management Research
Journal of Information Technologies
Journal of Information Technologies
Journal of the Faculty of Engineering and Architecture of Gazi University
Journal of the Faculty of Engineering and Architecture of Gazi University
Marmara Journal of Pure and Applied Sciences
Marmara Journal of Pure and Applied Sciences
Niğde Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Niğde Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Oneri
Oneri

Reviews

Afyon Kocatepe Üniversitesi Fen Ve Mühendislik Bilimleri Dergisi
Afyon Kocatepe Üniversitesi Fen Ve Mühendislik Bilimleri Dergisi
AJIT-e: Online Academic Journal of Information Technology
AJIT-e: Online Academic Journal of Information Technology

Publications

Comparison of Scrum-Kanban-Waterfall Applications in Information Technology Projects using AHP and TOPSIS Methods
Authors: Zeynep Ceylan , Samet Gürsev
Published: 2020 , Journal of Information Technologies
DOI: 10.17671/gazibtd.672234
CITED 3 FAVORITE 0 TOTAL DOWNLOAD COUNT 1944

3

0

1944

Survey on Logistics Management Industry Overview 4.0 Impacts and Investment Opportunities in Turkey
Authors: Ercan Öztemel , Samet Gürsev
Published: 2018 , Marmara Journal of Pure and Applied Sciences
DOI: 10.7240/marufbd.408560
CITED 9 FAVORITE 0 TOTAL DOWNLOAD COUNT 9591

9

0

9591

Evaluation of Customer Profile in Individual Pension Sector by Two-Step Cluster Analysis
Authors: Zeynep Ceylan , Samet Gürsev , Serol Bulkan
Published: 2017 , Journal of Information Technologies
DOI: 10.17671/gazibtd.323951
CITED 15 FAVORITE 0 TOTAL DOWNLOAD COUNT 4192

15

0

4192

MANAGEMENT OF DISTRIBUTION CHANNELS IN MARKETING AND LOGISTICS CENTERS IN THE DEVELOPMENT OF A CLUSTERING APPROACH
Authors: Tolga Dursun , Samet Gürsev
Published: 2016 , Oneri
DOI: -
CITED 3 FAVORITE 1 TOTAL DOWNLOAD COUNT 4135

3

1

4135

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