A Study on the Effects of Perceived Supervisory Support on Psychological Contract Content and Fulfillment

Year 2021, Volume: 8 Issue: 2, 268 - 281, 21.09.2021

Merve Gerçek , Sevgi Elmas-atay

https://doi.org/10.17336/igusbd.701535

Cited By: 3

Abstract

The psychological contract is a concept used to explain the dynamics of the employment relationship between the employer and the employee. The psychological contract refers to the subjective perceptions of employees regarding organizational obligations. Organizational policies, procedures, practices, and managers convey information about what is expected from the employees and what the organization is obliged to provide to employees. It is assumed that managers from all levels play an active role in employees' perceptions of the organizational procedures. The supervisors are claimed to be effective in the formation and progression of the psychological contract as a representative of the organization. The aim of this study is to determine the effects of the perceived supervisory support on the content and fulfillment of the psychological contract. In the study conducted with 224 white-collar participants working in the private sector, it was observed that the supervisory support had a positive effect on the psychological contract content. In addition, it was determined that as the supervisory support increased, the level of fulfillment of the psychological contract increased as well.

Keywords

Psychological contract, Perceived supervisory support, Psychological contract fulfillment, Private sector, Turkey

Algılanan Yönetici Desteğinin Psikolojik Sözleşmenin İçeriği ve Yerine Getirilmesi Üzerindeki Etkileri

Abstract

Psikolojik sözleşme, işveren ve çalışan arasındaki istihdam ilişkisindeki dinamikleri açıklamak için kullanılan bir kavramdır. Psikolojik sözleşme, çalışanların örgütsel yükümlülüklere ilişkin öznel algılarını ifade etmektedir. Örgütsel politikalar, prosedürler, uygulamalar ve yöneticiler, çalışanlardan beklenenler ile örgütün çalışana sağlamakla yükümlü bulunduğu unsurlar hakkında bilgi aktarımı sağlamaktadır. Özellikle her kademeden yöneticinin, çalışanların örgüte yönelik algıları üzerinde etkin rol oynadığı varsayılmaktadır. Yöneticilerin, örgüt temsilcisi olarak psikolojik sözleşmenin oluşumu ve sürdürülmesi üzerinde etkili olduğu öne sürülmektedir. Bu çalışmanın amacı, algılanan yönetici desteğinin psikolojik sözleşmenin içeriği ve yerine getirilme düzeyi üzerindeki etkilerinin belirlenmesidir. Özel sektörde çalışan 224 beyaz yakalı katılımcı ile yapılan çalışmada, yönetici desteğinin psikolojik sözleşme unsurlarının örgüt tarafından vaat edilme düzeyini olumlu yönde etkilediği görülmüştür. Ayrıca, yönetici desteği arttıkça, psikolojik sözleşmenin yerine getirilme düzeyinin de arttığı belirlenmiştir. 

Keywords

Psikolojik sözleşme, Algılanan yönetici desteği, Psikolojik sözleşmenin yerine getirilmesi, Özel sektör, Türkiye

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