Gülaçtı ŞEN, who has been in the professional business world since 2008, completed the Department of Business Administration at Anadolu University, Faculty of Economics and Administrative Sciences between 2007-2012. He completed his Master's degree in Business Administration at Beykent University, Institute of Graduate Education in 2015. He completed his PhD in Business Administration at Beykent University, Institute of Graduate Education in 2020. His master's and doctoral theses are related to the field of entrepreneurship and the aviation industry. Between 2010-2016, he served Turkish Airlines as a Passenger Services Officer at Turkish Ground Service A.Ş. in the aviation sector. ŞEN, who has been teaching aviation in different aviation programs at universities since 2016, has been serving as an Assistant Professor at Balıkesir University, Edremit Civil Aviation School, Aviation Department since 2022. His research covers qualitative and qualitative research techniques that aim to provide new empirical evidence in the field of management (especially for the aviation industry). His books Career in Civil Aviation were published in 2019, A Day in the Terminal - Interviews with Employees of Different Aviation Professions in 2021, and Strategic Management in Aviation: Passenger Services Management in 2022.