Enhancing Organizational Sustainability: The Role of Total Quality Management in Fostering Talent Management Practices

Year 2024, Volume: 5 Issue: 1, 24 - 49, 27.03.2024

Derya Yücel

https://doi.org/10.54733/smar.1438949

Abstract

This study aimed to investigate the relationships among employees' perceptions of Total Quality Management (TQM) and Talent Management (TM) practices within their organisations, as well as the impact on Sustainability Performance (SP). The research used survey data from businesses in Istanbul, Yalova, and Kocaeli provinces. A convenience sampling method was employed, and the study utilised data from 339 managers and employees in the manufacturing sector. The data analysis was conducted using least square structural equation analysis. The study’s findings revealed that an increase in the level of TQM application is associated with higher levels of TM application and improved SP in enterprises. Furthermore, it was observed that the positive impact of the TQM level increase extends to both TM and SP through a quadratic effect, in addition to its direct influence. The study demonstrated that increasing TM application significantly enhances SP, and an elevated TQM level further amplifies this relationship. Additionally, when the companies were classified based on size, it was found that the positive effect of an increased TQM implementation level on SP is significantly more pronounced in medium-sized companies compared to small and large companies. This trend was also observed in the quadratic effect analysis.

Keywords

total quality management, talent management, sustainable performance, human resource management, structural equation modeling

Ethical Statement

In this study, the rules stated in the “Higher Education Institutions Scientific Research and Publication Ethics Directive” were followed by permission was received from Bolu Abant İzzet Baysal University Human Research Ethics Committee.

Supporting Institution

The research did not receive any support from any institution or organization.

Örgütsel Sürdürülebilirliği Artırma: Yetenek Yönetimi Uygulamalarını Geliştirmede Toplam Kalite Yönetiminin Rolü

Abstract

Bu çalışmada çalışanların içinde bulundukları kurumdaki Toplam Kalite Yönetimi (TQM) ve Yetenek Yönetimi (TM) uygulamalarına ilişkin algıları ile Sürdürülebilirlik Performansı (SP) arasındaki ilişkilerin incelenmesi amaçlanmaktadır. Çalışma İstanbul, Yalova ve Kocaeli illerinde yer alan işletmeler dikkate alınarak anket yoluyla toplanan verilerle gerçekleştirilmiştir. Bu amaçla kolayda örnekleme yoluyla yapılan çalışmada imalat sektöründeki 339 yönetici ve çalışandan elde edilen veriler kullanılmıştır. Veriler kısmı en küçük kareli yapısal eşitlik analizi yardımıyla analiz edilmiştir. Elde edilen bulgular; TQM uygulama düzeyindeki artışın işletmelerin TM uygulama düzeyini ve SP artırdığını ortaya koymaktadır. Üstelik bu ilişkide TQM düzeyindeki artış doğrudan etkisinin yanı sıra hem TM hem de SP üzerinde çarpan etkisiyle artışa neden olmaktadır. Çalışmada TM uygulama düzeyindeki artışın SP anlamlı şekilde artırdığı ve TQM uygulama düzeyindeki artışın bu etkileşimi daha da güçlendirdiği gözlenmiştir. Bulgular ayrıca firma büyüklüğüne göre yapılan sınıflandırmada küçük ve büyük firmalara göre orta büyüklükteki firmalarda TQM uygulama düzeyindeki artışın SP üzerinde meydana getirdiği pozitif etkinin anlamlı şekilde daha büyük olduğunu ve bu durumun çarpan etkisinde de geçerli olduğunu göstermektedir.

Keywords

toplam kalite yönetimi, yetenek yönetimi, sürdürülebilirlik performansı, insan kaynakları yönetimi, yapısal eşitlik modellemesi

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