FESTİVAL NİTELİKLERİ, YİYECEK OTANTİKLİĞİ VE FESTİVAL DENEYİMİNİN MEMNUNİYET VE DAVRANIŞSAL NİYET ÜZERİNDEKİ ETKİSİ
Year 2022,
Volume: 11 Issue: 2, 5 - 38, 25.07.2022
Gülizar Akkuş
,
Özge Korkmaz
Abstract
Bu araştırmada, 27-28 Eylül 2019 tarihinde düzenlenen Kastrofest Gastronomi Festivali niteliklerinin ve festivalde sunulan yerel yiyeceklerin otantikliğinin ziyaretçilerin festival deneyimleri üzerindeki etkisini tespit etmek amaçlanmıştır. Bunun yanı sıra ziyaretçi deneyimlerinin memnuniyet ve davranışsal niyet üzerindeki etkisini saptamak hedeflenmiştir. Araştırmada nicel bir yöntem benimsenmiş ve anket tekniğinden faydalanılmıştır. Saha araştırması Kastamonu’da düzenlenen Kastrofest Gastronomi festivalinde gerçekleştirilmiştir. Araştırma kapsamında 27.09-28.09 tarihleri arasında 297 festival ziyaretçisine ulaşılmıştır. Yapılan regresyon analizleri sonucunda festival nitelikleri ve yerel yiyecek otantikliğinin festival deneyimini anlamlı ve olumlu etkilediğini, festival deneyiminin ise memnuniyet ve davranışsal niyet üzerinde anlamlı ve olumlu etkisinin olduğu ortaya konmuştur.
References
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- Cole, S.T. & Ilum, S.F. (2006). Examining the Mediating Role of Festival Visitors’ Satisfaction in the Relationship Between Service Quality and Behavioral Intentions, Journal of Vacation Marketing, 12(2),160-173.
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- Dalgıç, A. & Birdir, K. (2020). Key Success Factors on Loyalty of Festival Visitors: The Mediating Effect of Festival Experience and Festival Image, Tourism & Management Studies, 16(1), 28-38.
- Ellis, A., Park, E., Kim, S. & Yeoman, I. (2018). What is Food Tourism? Tourism Managament, 68, 250–263.
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- Girish, V. G. & Chen, C.-F. (2017). Authenticity, Experience, and Loyalty in the Festival Context: Evidence from the San Fermin Festival, Spain. Current Issues in Tourism, 20(15), 1551–1556.
- Gyimothy, S. & Mykletun, R.J. (2009). Scary Food: Commodifying Culinary Heritage as Meal Adventures in Tourism, Journal Vacation Marketing, 15 (3), 259–273.
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- Kastrofest (Kastamonu Gastronomi Festivali) (2019) https://kastrofest.com/gastronomi-festivali/ Erişim Tarihi: 28.05.2021
- Kim, C., Scott, D., Thigpen, J.F. & Kim, S.S. (1998). Economic İmpact of a Birding Festival. Festival Management & Event Tourism, 5(1-4),51-58.
- Lee, C.K., Lee, Y.K. & Luick, B.E. (2004). Segmentation of Festival Motivation by Nationality and Satisfaction, Tourism Mangement, 25(1),61-70.
- Lee, H., Hwang, H. & Shim, C. (2019). Experiential Festival Attributes, Perceived Value, Satisfaction and Behaviroral İntention for Koreon Festivalgoers, Tourism and Hospitality Research, 0(0), 1-14.
- Lee, Y.K., Lee, C.K., Lee, S.K. & Babin, B.J. (2007). Festivalcapes and Patrons’ Emotions, Satisfaction and Loyalty, Journal of Business Research, 61 (1),56-64.
- Li, X.R. & Petrick, J. (2006). A Reviev of Festivals and Event Motivation Studies, Event Management, 9(4), 239-245.
- Long, P. T. & Perdue, R. R. (1990). The Economic Impact of Rural Festivals and Special Events: Assessing the Spatial Distribution of Expenditures, Journal of Travel Research, 28(4), 10–14.
- Mak, A.H.N., Lumbers, M. & Eves, A. (2012). Globalisation and Food Consumption in Tourism, Annals of Tourism Research, 39(1), 171–196.
- Mohr, K., Backman, K.F., Gahan, L.N. & Backman, S.J. (1993). An Investigotion of Festival Motivations and Event Satisfaction by Visitor Type, Festival Management & Event Tourism, 1, 89-97.
- Nicolson, R.E, & Peorce, D.G. (2001). Why Do People Attend Events: A Comparative Analysis of Visitor Motivations at Four South Island Events, Journal of Travel Research, 39(4),449-460.
- Nordvall, A., Petterson, R., Svensson, B. & Brown, S. (2014). Designing Events for Social Interaction, Event Management, 18, 127-140.
- Özdemir, B. & Seyitoğlu, F. (2017). A Conceptual Study of Gastronomical Quests of Tourists: Authenticity or Safety and Comfort? Tourism Management Perspectives, 23, 1–7.
- Özdemir, G. & Çulha, O. (2009). Satisfaction and Loyalty of Festival Visitors, Anatolia, 20(2), 359–373.
- Papadimitriou, D. (2013). Service Quality Companents as Antecedents of Satisfaction and Behavioral Intentions: The Case of a Greek Carnival Festival, Journal of Convention & Event Touris, 14, 42-64.
- Pine, B. J. & Gilmore, J. H. (1998). Welcome to the Experience Economy, Harvard Business Review.(July-August), 97-105.
- Ramkisson, H. & Uysal, M.S. (2011). The Effect of Perceived Authenticity Information Search Behaviour Motivation and Destination Imagery on Cultural Behavioural Intentions of Tourist, Current Issues in Tourism, 14(6), 537-562.
- Rao,V. (2001). Celebrations as Social İnvestment Festival Expenditures, Unit Price Rariation and Social Status in Rural İndia, The Journal of Development Studies, 38(1), 71-97.
- Robinson, R.N. S. & Clifford, C. (2012). Authenticity and Festival Food Service Experiences, Annals of Tourism Research, 39(2), 571-600.
- (Simon) Tsai, C.-T. & Lu, P.-H. (2012). Authentic Dining Experiences in Ethnic Theme Restaurants, International Journal of Hospitality Management, 31(1), 304–306
- Sims, R. (2009). Food, Place and Authenticity: Local Food and the Sustainable Tourism Experience, Journal of Sustainable Tourism, 17(3), 321-336.
- Tanford, S. & Jung, S. (2017). Festival Attributes and Perception: A Meta-Analysis of Relationship with Saticfaction and Loyalty, Tourism Management, 61, 209-220.
- Thrane, C. (2002). Jazz Festival Visitors and Their Expenditures: Linking Speding Patterns to Musical İnterest, Journal of Travel Research, 40(3), 281-286.
- Tian-Cole, S., Crompton, J. L. & Willson, V. A. (2002) An Empirical Investigation of the Relationships between Service Quality, Satisfaction and Behavioral Intentions among Visitors to a Wildlife Refuge, Journal of Leisure Research, 34(1): 1–24.
- Van Winkle, C.M., & Bueddefeld, J.N.H. (2016). Service-Dominant Logic and the Festival Experience, International Journal of Event and Festival Management, 7(3), 1-32.
- Zhang, T., Chen, J. & Hu, B. (2019). Authenticity, Quality, and Loyalty: Local Food and Sustainable Tourism Experience, Sustainability, 11(12), 3437.
Year 2022,
Volume: 11 Issue: 2, 5 - 38, 25.07.2022
Gülizar Akkuş
,
Özge Korkmaz
References
- Altunışık, R., Çoşkun, R., Bayraktaroğlu, S. & Yıldırım, E. (2012). Sosyal Bilimlerde Araştırma Yöntemleri SPSS Uygulamalı, Geliştirilmiş 7. Baskı, Sakarya Yayıncılık.
- Antun, J. M., Frash, R. E., Costen, W. & Runyan, R. C. (2010). Accurately Assessing Expectations Most Important to Restaurant Patrons: The Creation of the DinEX Scale, Journal of Foodservice Business Research, 13(4), 360–379.
- Baker, D.A. & Crompton, J.L. (2000). Quality Satisfaction and Behavional Intentions, Annals of Tourism Research, 27(3),785-804.
- Baldacchino, G. (2015). Feeding the Rural Tourism Strategy? Food and Notions of Place and Identity, Scandinavion Journal of Hospitality and Tourism, 15, 223–238.
- Chhaba, D., Healy, R. & Sills, E. (2003). Staged Authenticity and Heritage Tourism. Annals of Tourism Research, 30(3), 702-719.
Clark, G.& Chabrel, M. (2007). Measuring Integrated Rural Tourism. Tourism Geographies, 9, 371– 386.
- Cohen, E. & Avieli, N. (2004). Food in Tourism: Attraction and Impediment, Annals Tourism Research, 31, 755–778.
- Cole, S. & Chancellor, H.C. (2009). Examining the Festival Attributes that İmpact Visitor Experience, Satisfaction and Re-visit İntention, Journal of Vocation Marketing, 15 (4), 323-324.
- Cole, S.T. & Ilum, S.F. (2006). Examining the Mediating Role of Festival Visitors’ Satisfaction in the Relationship Between Service Quality and Behavioral Intentions, Journal of Vacation Marketing, 12(2),160-173.
- Cole, S. T. & Scott, D. (2004). Examining the Mediating Role of Experience Quality in a Model of Tourist Experiences, Journal of Travel & Tourism Marketing, 16(1), 77–88.
- Crompton, J. L. & Love, L. L. (1995). The Predictive Validity of Alternative Approaches to Evaluating Quality of a Festival, Journal of Travel Research, 34(1), 11–24.
- Crompton J,L & Mckay, S.L. (1997). Motives of Visitors Attending Festival Events, Annals of Tourism Research, 24(2), 425-439.
- Culha, O. (2020). The Effect of Food Festival Quality on Place Attachment and Destination Recommendation Intention through Festival Experience and Festival Satisfaction: The Case of the Didim International Olive Festival, Journal of Convention & Event Tourism, 21(5), 387-416.
- Dalgıç, A. & Birdir, K. (2020). Key Success Factors on Loyalty of Festival Visitors: The Mediating Effect of Festival Experience and Festival Image, Tourism & Management Studies, 16(1), 28-38.
- Ellis, A., Park, E., Kim, S. & Yeoman, I. (2018). What is Food Tourism? Tourism Managament, 68, 250–263.
- Formica, S. & Murrmann, S. (1998). The Effect of Group Membership and Motivation an Attendance an İnternational Festival Case, Tourism Analysis, 3 (314), 197-207.
- Getz, D. (1997). Event Management and Event Tourism. New York: Cognizant Communication Corp.
- Getz,D. (2008). Event Tourism: Definition, Evolution ve Research, Tourism Management, 29, 403-428.
- Getz, D. (1993). Festival and Special Event. Encyclopedia of Hospitaly and Tourism, Van Nostrand, New York. Pp. 789-810.
- Getz, D. (1989). Special Event: Defining the Product, Tourism Management, 10(2), 125-137.
- Geus, S. D., Richards, G., & Toepoel, V. (2015). Conceptualisation and Operationalisation of Event and Festival Experiences: Creation of an Event Experience Scale, Scandinavian Journal of Hospitality and Tourism, 16(3), 274–296.
- Girish, V. G. & Chen, C.-F. (2017). Authenticity, Experience, and Loyalty in the Festival Context: Evidence from the San Fermin Festival, Spain. Current Issues in Tourism, 20(15), 1551–1556.
- Gyimothy, S. & Mykletun, R.J. (2009). Scary Food: Commodifying Culinary Heritage as Meal Adventures in Tourism, Journal Vacation Marketing, 15 (3), 259–273.
- Ha, J. & Jang, S. (2010). Effects of Service Quality and Food Quality: The Moderating Role of Atmospherics in an Ethnic Restaurant Segment, International Journal of Hospitality Management, 29(3), 520–529.
- Hair, J. F., Black, W. C., Babin, B. J. & Anderson, R. E. (2010). Multivariate Data Analysis, 7. Baskı, New Jersey: Prentice Hall.
Handler R. (1986). Authenticity, Anthropology Today, 2(1), 2-4.
- Jung, T., Ineson, E.M., Kim, M., & Yap, M. (2015). Influence of Festival Attribute Qualities on Slow Food Tourist’s Experience, Satisfaction and Intention to Re-visit Intention: The Case of Mold Food and Drink Festival, Journal of Vacation Marketing, 21(3), 277-288.
- Kahraman, C.Ö. (2020). Festival Katılımcılarının Motivasyon, Memnuniyet ve Tekrar Ziyaret Eğilimlerinin Belirlenmesi: Uluslararası Fethiye Ölüdeniz Hava Oyunları Festivali Örneği, Yayınlanmış Yüksek Lisans Tezi, Sosyal Bilimler Enstitüsü, Turizm ve Otel İşletmeciliği Anabilim Dalı, İskenderun Teknik Üniversitesi, Hatay.
- Kastrofest (Kastamonu Gastronomi Festivali) (2019) https://kastrofest.com/gastronomi-festivali/ Erişim Tarihi: 28.05.2021
- Kim, C., Scott, D., Thigpen, J.F. & Kim, S.S. (1998). Economic İmpact of a Birding Festival. Festival Management & Event Tourism, 5(1-4),51-58.
- Lee, C.K., Lee, Y.K. & Luick, B.E. (2004). Segmentation of Festival Motivation by Nationality and Satisfaction, Tourism Mangement, 25(1),61-70.
- Lee, H., Hwang, H. & Shim, C. (2019). Experiential Festival Attributes, Perceived Value, Satisfaction and Behaviroral İntention for Koreon Festivalgoers, Tourism and Hospitality Research, 0(0), 1-14.
- Lee, Y.K., Lee, C.K., Lee, S.K. & Babin, B.J. (2007). Festivalcapes and Patrons’ Emotions, Satisfaction and Loyalty, Journal of Business Research, 61 (1),56-64.
- Li, X.R. & Petrick, J. (2006). A Reviev of Festivals and Event Motivation Studies, Event Management, 9(4), 239-245.
- Long, P. T. & Perdue, R. R. (1990). The Economic Impact of Rural Festivals and Special Events: Assessing the Spatial Distribution of Expenditures, Journal of Travel Research, 28(4), 10–14.
- Mak, A.H.N., Lumbers, M. & Eves, A. (2012). Globalisation and Food Consumption in Tourism, Annals of Tourism Research, 39(1), 171–196.
- Mohr, K., Backman, K.F., Gahan, L.N. & Backman, S.J. (1993). An Investigotion of Festival Motivations and Event Satisfaction by Visitor Type, Festival Management & Event Tourism, 1, 89-97.
- Nicolson, R.E, & Peorce, D.G. (2001). Why Do People Attend Events: A Comparative Analysis of Visitor Motivations at Four South Island Events, Journal of Travel Research, 39(4),449-460.
- Nordvall, A., Petterson, R., Svensson, B. & Brown, S. (2014). Designing Events for Social Interaction, Event Management, 18, 127-140.
- Özdemir, B. & Seyitoğlu, F. (2017). A Conceptual Study of Gastronomical Quests of Tourists: Authenticity or Safety and Comfort? Tourism Management Perspectives, 23, 1–7.
- Özdemir, G. & Çulha, O. (2009). Satisfaction and Loyalty of Festival Visitors, Anatolia, 20(2), 359–373.
- Papadimitriou, D. (2013). Service Quality Companents as Antecedents of Satisfaction and Behavioral Intentions: The Case of a Greek Carnival Festival, Journal of Convention & Event Touris, 14, 42-64.
- Pine, B. J. & Gilmore, J. H. (1998). Welcome to the Experience Economy, Harvard Business Review.(July-August), 97-105.
- Ramkisson, H. & Uysal, M.S. (2011). The Effect of Perceived Authenticity Information Search Behaviour Motivation and Destination Imagery on Cultural Behavioural Intentions of Tourist, Current Issues in Tourism, 14(6), 537-562.
- Rao,V. (2001). Celebrations as Social İnvestment Festival Expenditures, Unit Price Rariation and Social Status in Rural İndia, The Journal of Development Studies, 38(1), 71-97.
- Robinson, R.N. S. & Clifford, C. (2012). Authenticity and Festival Food Service Experiences, Annals of Tourism Research, 39(2), 571-600.
- (Simon) Tsai, C.-T. & Lu, P.-H. (2012). Authentic Dining Experiences in Ethnic Theme Restaurants, International Journal of Hospitality Management, 31(1), 304–306
- Sims, R. (2009). Food, Place and Authenticity: Local Food and the Sustainable Tourism Experience, Journal of Sustainable Tourism, 17(3), 321-336.
- Tanford, S. & Jung, S. (2017). Festival Attributes and Perception: A Meta-Analysis of Relationship with Saticfaction and Loyalty, Tourism Management, 61, 209-220.
- Thrane, C. (2002). Jazz Festival Visitors and Their Expenditures: Linking Speding Patterns to Musical İnterest, Journal of Travel Research, 40(3), 281-286.
- Tian-Cole, S., Crompton, J. L. & Willson, V. A. (2002) An Empirical Investigation of the Relationships between Service Quality, Satisfaction and Behavioral Intentions among Visitors to a Wildlife Refuge, Journal of Leisure Research, 34(1): 1–24.
- Van Winkle, C.M., & Bueddefeld, J.N.H. (2016). Service-Dominant Logic and the Festival Experience, International Journal of Event and Festival Management, 7(3), 1-32.
- Zhang, T., Chen, J. & Hu, B. (2019). Authenticity, Quality, and Loyalty: Local Food and Sustainable Tourism Experience, Sustainability, 11(12), 3437.