THE EFFECTS OF ETHICAL CLIMATE TYPES ON JOB SATISFACTION: THE CASE OF TOURISM INDUSTRY

Yıl 2013, Cilt: 31 Sayı: 2, 117 - 133, 31.12.2013

Metin Kaplan , Adem Öğüt , Selçuk Karayel , İbrahim İlhan

https://doi.org/10.17065/huniibf.103646

Cited By: 3

Öz

This research aims to analyse the relationship between ethical climate types and job satisfaction in tourism industry. To achive this objective, an empirical study was conducted on 165 hotel business employees in four-star and five-star hotels licensed by the Culture and Tourism Ministry in the city of Nevsehir, Turkey. Results show that caring positively and significantly correlated with job satisfaction. According to correlation analysis, no significant relationships were found between other four dimensions of ethical climate such as law and code, rules, instrumental, and independence and job satisfaction. Regression analysis results showed that caring could explain differences in job satisfaction. Implications of the findings are discussed and avenues for future research are offered.

Anahtar Kelimeler

Ethical climate, job satisfaction, organizational behavior, tourism industry, hotel businesses

ETIKSEL İKLIMIN İŞ TATMINI ÜZERINDEKI ETKISI: TURIZM ENDÜSTRISI ÖRNEĞI

Öz

Bu araştırmanın amacı,
turizm endüstrisinde etiksel iklim boyutları ile iş tatmini arasındaki ilişkiyi
analiz etmektir. Bu hedefe ulşamak için, Nevşehir ilindiki Kültür ve Turizm
Bakanlığı belgeli dört ve beş yıldızlı otellerde çalışan 165 işgörene üzerinde
görgül bir araştırma yürütülmüştür. Araştırma sonuçlarına göre, başkalarının
iyiliğini isteme boyutu ile iş tatmini arasında pozitif yönlü ve anlamlı bir
ilişki tespit edilirken, diğer dört boyut olan kanun ve kod, kurallar,
araçsallık ve bağımsızlık ile iş tatmini arasında anlamlı bir ilişki olmadığı
bulgusuna ulaşılmıştır. Regresyon analizi sonuçlarına göre, başkalarının
iyiliğini isteme boyutunun iş tatminini üzerinde açıklayıcı etkiye sahip olduğu
ortaya konmuştur. Araştırma bulguları tartışılmış ve araştırma alanları
önerilmiştir

Anahtar Kelimeler

Etiksel iklim, iş tatmini, örgütsel davranış, turizm endüstrisi, otel işletmeleri

Kaynakça

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