Respect and Trust in Organizations: A Research About Their Effect on Job Satisfaction

Yıl 2019, 18. UİK Özel Sayısı, 527 - 543, 31.08.2019

Elif Bilginoğlu , Uğur Yozgat İnci Erdem Artan

https://doi.org/10.26466/opus.590684

Cited By: 3

Öz

Most
organizations aspire to employee satisfaction, but only some can reach this
goal. For this reason the human resources professionals need to have a better
understanding about the factors that can boost employee satisfaction. The
findings of employee surveys revealed that treating the employees in a
respectful manner is the very first antecedent of job satisfaction, whilst trust
between employees and senior management was among the top five. This study
investigates the relationship between respect and trust in organizations and
their relationship with the job satisfaction of the employees. The rsearch was
conducted in Istanbul by using convenient sampling method on 369 participants
working in different sectors. According to the results of the research, respect
in organizations has a positive effect on trust, while both respect and trust
positively affect employees’ job satisfaction. The findings also revealed that
trust in organizations fully mediates the relationship between respect in
organizations and job satisfaction. 

Anahtar Kelimeler

Respect in organizations, trust in organizations, job satisfaction.

Örgütlerde Saygı Ve Güven: İş Tatmini Üzerindeki Etkileri Hakkında Bir Araştırma

Öz

Birçok örgüt çalışan tatmini konusunda uğraş veriyor
olmakla birlikte, sadece bazıları bu hedefe ulaşabilmektedirler. Bu nedenle,
insan kaynakları profesyonellerinin çalışan tatminini artırabilecek unsurlar
hakkında daha fazla bilgi sahibi olmaları önemli bir konu teşkil etmektedir.
Yapılan anketler, tüm çalışanlara saygılı davranmanın iş tatminine en çok
katkıda bulunan unsur olduğunu, çalışanlar ve üst düzey yönetim arasındaki
güveninse ilk beş unsurdan biri olduğunu ortaya koymaktadır. Bu çalışma
örgütlerde saygı ve güven arasındaki ilişki ve onların çalışanların iş tatmini
ile ilişkisini incelemektedir. Araştırma İstanbul’da çeşitli sektörlerde
çalışan kolayda örnekleme yöntemiyle seçilen 369 katılımcı ile
gerçekleştirilmiştir Araştırma sonuçları, örgütlerde saygının güven üzerinde
olumlu bir etkisi olduğunu; bununla birlikte hem saygı, hem de güvenin
çalışanların iş tatmini üzerinde olumlu bir etkisi olduğunu ortaya koymaktadır
Sonuçlar aynı zamanda örgütlerde güvenin örgütlerde saygı ve iş tatmini
arasındaki ilişkide tam aracı rolü olduğunu ortaya koymaktadır. 

Anahtar Kelimeler

Örgütlerde saygı, örgütlerde güven, iş tatmini

Kaynakça

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