Yeşil Tedarikçi-Müşteri Bilgisi ve Örgütsel Yeşil Performans İlişkisinde Yeşil Bilgi Sistemlerinin Aracılık Rolü: Tekstil Endüstrisinde Ampirik Bir Analiz

Yıl 2023, Cilt: 31 Sayı: 58, 191 - 210, 26.10.2023

Sercan Edinsel , Esra Gökçen Kaygısız , Karahan Kara

https://doi.org/10.17233/sosyoekonomi.2023.04.10

Öz

Bu çalışmada yeşil tedarikçi ve yeşil müşterilere ait bilgi düzeylerinin örgütlerin yeşil performansları üzerindeki etkisi ve bu ilişkide yeşil bilgi sitemlerinin rolü ele alınmıştır. Araştırmada dört hipotez geliştirilmiştir. Araştırma Bursa’da faaliyet gösteren tekstil firmaları üzerinde gerçekleştirilmiştir. Ağustos-Eylül 2022 tarihleri arasında 495 adet anket başarıyla toplanmıştır. Yeşil tedarikçi ve yeşil müşteri bilgi düzeyleri örgütsel yeşil performans üzerinde pozitif ve anlamlı etkiye sahiptir. Yeşil bilgi sistemleri yeşil tedarikçi bilgisi ile yeşil örgütsel performans arasında tam aracılık etkisine sahiptir. Fakat yeşil bilgi sistemleri yeşil müşteri bilgisi ile yeşil örgütsel performans arasında kısmı aracılık etkisine sahiptir.

Anahtar Kelimeler

Yeşil Tedarikçi Bilgisi, Yeşil Müşteri Bilgisi, Örgütsel Yeşil Performans, Yeşil Bilgi Sistemleri, Aracılık Etkisi

The Mediating Role of Green Information Systems in the Relationship Between Green Supplier-Customer Knowledge and Organisational Green Performance: An Empirical Analysis in the Textile Industry

Öz

This study discusses the effect of knowledge levels of green suppliers and customers on the green performance of organisations and the role of green information systems in this relationship. Four hypotheses were developed in the study. The research was carried out on textile companies operating in Bursa, Türkiye. Between August and September 2022, 495 surveys were collected. Green supplier and green customer knowledge levels have a positive and significant effect on organisational green performance. Green information systems fully mediate between green supplier knowledge and green organisational performance. However, green information systems partially mediate between green customer knowledge and organisational performance.

Anahtar Kelimeler

Green Supplier Knowledge, Green Customer Knowledge, Organisational Green Performance, Green Information Systems, Mediating Effect

Kaynakça

• Agyabeng-Mensah, Y. et al. (2021), “The role of green logistics management practices, supply chain traceability and logistics ecocentricity in sustainability performance”, The International Journal of Logistics Management, 32(2), 538-566.
• Agyabeng-Mensah, Y. et al. (2022), “Green corporate reputation and innovation: The role of non-supply chain learning and green supply chain knowledge”, International Journal of Emerging Markets, Vol. ahead-of-print No. ahead-of-print, <https://doi.org/10.1108/IJOEM-08-2021-1277>.
• Alves, I.M. (2009), “Green spin everywhere: How green washing reveals the limits of the CSR paradigm”, Journal of Global Change &Governance, 2(1), 1-26.
• Anthony, B.J. (2016), “Green information systems integration in information technology-based organizations: An academic literature review”, Journal of Soft Computing and Decision Support Systems, 3(6), 45-66.
• Anthony, J. (2019), “Green information system integration for environmental performance in organizations: An extension of belief-action-outcome framework and natural resource-based view theory”, Benchmarking: An International Journal, 26(3), 1033-1062.
• Arfi, W.B. et al. (2018), “External knowledge sources, green innovation and performance”, Technological Forecasting and Social Change, 129, 210-220.
• Asamoah, D. et al. (2021), “Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities”, International Journal of Information Management, 58, 1-11.
• Baron, R.M. & D.A. Kenny (1986), “The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations”, Journal of Personality and Social Psychology, 51(6), 1173.
• Barney, J. (1991), “Firm resources and sustained competitive advantage”, Journal of Management, 17(1), 99-120.
• Bartlett, J.E. et al. (2001), “Organizational research: Determining appropriate sample size in survey research”, Information technology, learning, and performance journal, 19(1), 43-50.
• Blome, C. et al. (2014), “Green procurement and green supplier development: Antecedents and effects on supplier performance”, International Journal of Production Research, 52(1), 32-49.
• BOSB (2022), Bursa Organize Sanayi Bölgesi, <https://www.bosb.org.tr/bosb-firma-0-uye_firmalar.html>, 10.10.2022.
• Brendel, A.B. et al. (2022), “Review of Design-Oriented Green Information Systems Research”, Sustainability, 14(8), 4650.
• Brislin, R.W. et al. (1973) Cross-Cultural Research Methods, John Wiley & Sons.
• Büyüköztürk, S. et al. (2008), Bilimsel Araştırma Yöntemleri, Pegem Akademi.
• Carberry, E.J. et al. (2019), “Social movements as catalysts for corporate social innovation: Environmental activism and the adoption of green information systems”, Business & Society, 58(5), 1083-1127.
• Cheng, C.C. (2020), “Sustainability orientation, green supplier involvement, and green innovation performance: Evidencefromdiversifying green entrants”, Journal of Business Ethics, 161(2), 393-414.
• Chiou, T.Y. et al. (2011), “The influence of greening the supplier and green innovation on environmental performance and competitive advantage in Taiwan”, Transportation Research Part E: Logistics and Transportation Review, 47(6), 822-836.
• Cho, C.H. et al. (2012), “Do actions speak louder than words? An empirical investigation of corporate environmental reputation”, Accounting, Organizations and Society, 37(1), 14-25.
• Chuang, S.P. & S.J. Huang (2018), “The effect of environmental corporate social responsibility on environmental performance and business competitiveness: The mediation of green information technology capital”, Journal of Business Ethics, 150(4), 991-1009.
• Clark, C.E. (2000), “Differences between public relations and corporate responsibility: An analysis”, Public Relations Review, 26(3), 363-380.
• Dahliani, L. et al. (2023), “Performance of green supply chain management: Investigating the role of reverse logistics and green procurement aspects in SMEs”, Uncertain Supply Chain Management, 11(3), 867-874.
• De Luca, L.M. et al. (2007), “Market knowledge dimensions and cross-functional collaboration: Examining the different routes to product innovation performance”, Journal of Marketing, 71(1), 95-112.
• Doğan, A. et al. (2019), “Green Information Systems for a Sustainable Management”, in: Management and Information Systems (77-93), Academician Publishing House Inc.
• Doll, W.J. et al. (2010), “Antecedents and outcomes of manufacturability in integrated product development”, International Journal of Operations &Production Management, 30(8), 821-852.
• Du, L. et al. (2018), “Linking green customer and supplier integration with green innovation performance: The role of internal integration”, Business Strategy and the Environment, 27(8), 1583-1595.
• Fornell, C. & D.F. Larcker (1981), “Evaluating structural equation models with unobservable variables and measure terror”, Journal of Marketing Research, 18(1), 39-50.
• Gebert, H. et al. (2002), “Towards customer knowledge management: Integrating customer relationship management and knowledge management concepts”, in: The Second International Conference on Electronic Business, Taipei, December 10-13.
• Gholami, R. et al. (2013), “Senior managers’ perception on green information systems (IS) adoption and environmental performance: Results from a field survey”, Information & Management, 50(7), 431-438.
• Grant, R.M. (1996), “Toward a knowledge‐based theory of the firm”, Strategic Management Journal, 17(S2), 109-122.
• Green, K.W. et al. (2012), “Green supply chain management practices: Impact on performance”, Supply Chain Management, 17(3), 290-305.
• Gu, M. et al. (2021), “The impact of information technology usage on supply chain resilience and performance: An ambidextrous view”, International Journal of Production Economics, 232, 107956.
• Henke Jr., J.W. & C. Zhang (2010), “Increasing supplier-driven innovation”, MIT Sloan Management Review, 16(Winter), 41-46.
• Hoyer, W.D. et al. (2010), “Consumer cocreation in new product development”, Journal of Service Research, 13(3), 283-296.
• Huang, X.X. et al. (2016), “The relationships between regulatory and customer pressure, green organizational responses, and green innovation performance”, Journal of Cleaner Production, 112, 3423-3433.
• Ji, L. et al. (2020), “Achieving the environmental profits of green supplier integration: The roles of supply chain resilience and knowledge combination”, Sustainable Development, 28(4), 978-989.
• Khan, S.A.R. (2019), “The nexus between carbon emissions, poverty, economic growth, and logistics operations-empirical evidence from Southeast Asian countries”, Environmental Science and Pollution Research, 26(13), 13210-13220.
• Kline, R.B. (2011), Principles and practice of structural equation modeling (3rd ed.), New York, Guilford Press.
• Lintukangas, K. et al. (2015), “The role of green supply management in the development of sustainable supply chain”, Corporate Social Responsibility and Environmental Management, 22(6), 321-333.
• Lisi, W. et al. (2020), “Embracing green innovation via green supply chain learning: The moderating role of green technology turbulence”, Sustainable Development, 28(1), 155-168.
• Longoni, A. et al. (2018), “Deploying environmental management across functions: the relationship between green human resource management and green supply chain management”, Journal of Business Ethics, 151(4), 1081-1095.
• Luu, T.T. (2020), “Integrating green strategy and green human resource practices to trigger individual and organizational green performance: The role of environmentally specific servant leadership”, Journal of Sustainable Tourism, 28(8), 1193-1222.
• Malhotra, A. et al. (2013), “Spurring impactful research on information systems for environmental sustainability”, MIS Quarterly, 37(4), 1265-1274.
• Meacham, J. et al. (2013), “Impact of information sharing and green information systems”, Management Research Review, 36(5), 478-494.
• Melville, N.P. (2010), “Information systems innovation for environmental sustainability”, MIS Quarterly, 34(1), 1-21.
• Molamohamadi, Z. et al. (2013), “Supplier selection in a sustainable supply chain”, Journal of Advanced Management Science, 1(3), 278-281.
• Ottman, J. & N.B. Books (1998), “Green marketing: opportunity for innovation”, The Journal of Sustainable Product Design, 60(7), 136-667.
• Qu, K. & Z. Liu (2022), “Green innovations, supply chain integration and green information system: A model of moderation”, Journal of Cleaner Production, 339, 130557.
• Renaldo, N. & Y. Augustine (2022), “The Effect of Green Supply Chain Management, Green Intellectual Capital, and Green Information System on Environmental Performance and Financial Performance”, Archives of Business Research, 10(10), 53-77.
• Rosell, D. et al. (2017), “Integrating Supplier Knowledge in New Product Development Projects: Decoupled and Coupled Approaches”, Journal of Knowledge Management, 21(5), 1035-1052.
• Seidel, S. et al. (2017), “The sustainability imperative in information systems research”, Communications of the Association for Information Systems, 40(1), 04003.
• Seidel, S. et al. (2013), “Sense making and sustainable practicing: functional affordances of information systems in green transformations”, MIS Quarterly, 37(4), 1275-1300.
• Shah. N. & B.A. Soomro (2021), “Internal greenintegration and environmental performance: The predictive power of proactive environmental strategy, greening the supplier, and environmental collaboration with the supplier”, Business Strategy and The Environment, 30(2), 1333-1344.
• Shahzad, M. et al. (2020), “Exploring the influence of knowledge management process on corporate sustainable performance through green innovation”, Journal of Knowledge Management, 24(9), 2079-2106.
• Shevchuk, N. & H. Oinas-Kukkonen (2016), “Exploring green information systems and technologies as persuasive systems: A systematic review of applications in published research”, Thirty Seventh International Conference on Information Systems, Dublin.
• Simpson, D.F. et al. (2005), “Use the supply relationship to develop lean and green suppliers”, Supply Chain Management: An International Journal, 10(1), 60-68.
• Tabachnick, B.G. et al. (2007), Using multivariate statistics (Vol. 5, 481-498), Pearson.
• Taherparvar, N. et al. (2014), “Customer knowledge management, innovation capability and business performance: a case study of the banking industry”, Journal of Knowledge Management, 18(3), 591-610.
• Tseng, S.M. (2009), “A study on customer, supplier, and competitor knowledge using the knowledge chain model”, International Journal of Information Management, 29(6), 488-496.
• Wang, J. et al. (2020), Green learning orientation, green knowledge acquisition and ambidextrous green innovation. Journal of Cleaner Production, 250, 119475.
• Watson, R.T. et al. (2010), “Telematics at UPS: En Route to Energy Informatics”, MIS Quarterly Executive, 9(1), Article 3.
• Wei, J. et al. (2020), “Managing corporate-government relationships in a multi-cultural setting: How political corporate social responsibility (PCSR) as a response to legitimacy pressures affects firm reputation”, Industrial Marketing Management, 89, 1-12.
• Yang, C.S. et al. (2013), “The effect of green supply chain management on green performance and firm competitiveness in the context of container shipping in Taiwan”, Transportation Research Part E: Logistics and Transportation Review, 55, 55-73.
• Yeniyurt, S. et al. (2005), “A global market advantage framework: the role of global market knowledge competencies”, International Business Review, 14(1), 1-19.
• Zhang, S. et al. (2019), “Effects of proactive environmental strategy on environmental performance: Mediation and moderation analyses”, Journal of Cleaner Production, 235, 1438-1449.
• Zhao, Y. et al. (2018), “External involvement and green product innovation: The moderating role of environmental uncertainty”, Business Strategy and the Environment, 27(8), 1167-1180.