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Ramazan Kurtoğlu
Assoc. Prof. Dr.
YOZGAT BOZOK ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, İŞLETME BÖLÜMÜ, İŞLETME PR.
Publication
7
Review
12
CrossRef Cited
1
TR Dizin Cited
33
7
Publication
12
Review
1
CrossRef Cited
33
TR Dizin Cited
0000-0001-7213-0400
57291213100
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Summary
Publications
Peer Review
Cited
Research Fields
Marketing
Service Marketing
Marketing Research Methodology
Institution
YOZGAT BOZOK ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, İŞLETME BÖLÜMÜ, İŞLETME PR.
Popular Publications
INVESTIGATION OF E-COMPLAINTS ABOUT ONLINE FOOD BUSINESSES BY CONTENT ANALYSIS METHOD
Authors:
Ramazan Kurtoğlu
,
Selman Temiz
,
Alperen Timuçin Sönmez
Published: 2022 ,
Ahi Evran Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
DOI: -
CITED
0
FAVORITE
2
TOTAL DOWNLOAD COUNT
444
0
CITED
2
FAVORITE
444
TOTAL DOWNLOAD COUNT
Service Failure, Service Recovery and Attribution Theory: A Conceptual Study
Authors:
Selman Temiz
,
Ramazan Kurtoğlu
Published: 2021 ,
Hitit Journal of Social Sciences
DOI: 10.17218/hititsbd.975219
CITED
1
FAVORITE
1
TOTAL DOWNLOAD COUNT
2155
1
CITED
1
FAVORITE
2155
TOTAL DOWNLOAD COUNT
THE EFFECT OF STORE ATMOSPHERE ON BRAND EVANGELISM AND POSITIVE WOM: THE MEDIATING ROLE OF CUSTOMER SATISFACTION
Authors:
Sümer Güner
,
Ramazan Kurtoğlu
Published: 2023 ,
Erciyes University Journal of Faculty of Economics and Administrative Sciences
DOI: 10.18070/erciyesiibd.1211606
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
634
0
CITED
1
FAVORITE
634
TOTAL DOWNLOAD COUNT
THE EFFECT OF CUSTOMERS’ ATTRIBUTIONS ON SERVICE RECOVERY, REPURCHASE INTENTION AND POSITIVE WORD OF MOUTH IN ACCOMMODATION ESTABLISHMENTS
Authors:
Selman Temiz
,
Ramazan Kurtoğlu
Published: 2023 ,
Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty
DOI: 10.30798/makuiibf.1218889
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
660
0
CITED
1
FAVORITE
660
TOTAL DOWNLOAD COUNT
THE EFFECT OF HEALTH CARE USERS' CONSUMER BEHAVIORS AND INTERNET HEALTH INFORMATION SEARCHES ON PATIENT EMPOWERMENT LEVEL
Authors:
Sema Dalkılıç
,
Ramazan Kurtoğlu
Published: 2024 ,
Erciyes University Journal of Faculty of Economics and Administrative Sciences
DOI: 10.18070/erciyesiibd.1311714
CITED
0
FAVORITE
1
TOTAL DOWNLOAD COUNT
318
0
CITED
1
FAVORITE
318
TOTAL DOWNLOAD COUNT
Publications
DOES ARTIFICIAL INTELLIGENCE ANXIETY ALTER THE RELATIONSHIP BETWEEN SATISFACTION AND BRAND REPUTATION? A RESEARCH ON VIRTUAL ASSISTANT (CHATBOT) SERVICES OFFERED BY BUSINESSES
Authors:
Selman Temiz
,
Alperen Timuçin Sönmez
,
Ramazan Kurtoğlu
Published: 2025 ,
Pazarlama ve Pazarlama Araştırmaları Dergisi
DOI: -
FAVORITE
1
TOTAL DOWNLOAD COUNT
50
1
FAVORITE
50
TOTAL DOWNLOAD COUNT
THE EFFECT OF HEALTH CARE USERS' CONSUMER BEHAVIORS AND INTERNET HEALTH INFORMATION SEARCHES ON PATIENT EMPOWERMENT LEVEL
Authors:
Sema Dalkılıç
,
Ramazan Kurtoğlu
Published: 2024 ,
Erciyes University Journal of Faculty of Economics and Administrative Sciences
DOI: 10.18070/erciyesiibd.1311714
FAVORITE
1
TOTAL DOWNLOAD COUNT
318
1
FAVORITE
318
TOTAL DOWNLOAD COUNT
THE EFFECT OF STORE ATMOSPHERE ON BRAND EVANGELISM AND POSITIVE WOM: THE MEDIATING ROLE OF CUSTOMER SATISFACTION
Authors:
Sümer Güner
,
Ramazan Kurtoğlu
Published: 2023 ,
Erciyes University Journal of Faculty of Economics and Administrative Sciences
DOI: 10.18070/erciyesiibd.1211606
FAVORITE
1
TOTAL DOWNLOAD COUNT
634
1
FAVORITE
634
TOTAL DOWNLOAD COUNT
THE EFFECT OF CUSTOMERS’ ATTRIBUTIONS ON SERVICE RECOVERY, REPURCHASE INTENTION AND POSITIVE WORD OF MOUTH IN ACCOMMODATION ESTABLISHMENTS
Authors:
Selman Temiz
,
Ramazan Kurtoğlu
Published: 2023 ,
Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty
DOI: 10.30798/makuiibf.1218889
FAVORITE
1
TOTAL DOWNLOAD COUNT
660
1
FAVORITE
660
TOTAL DOWNLOAD COUNT
INVESTIGATION OF E-COMPLAINTS ABOUT ONLINE FOOD BUSINESSES BY CONTENT ANALYSIS METHOD
Authors:
Ramazan Kurtoğlu
,
Selman Temiz
,
Alperen Timuçin Sönmez
Published: 2022 ,
Ahi Evran Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
DOI: -
FAVORITE
2
TOTAL DOWNLOAD COUNT
444
2
FAVORITE
444
TOTAL DOWNLOAD COUNT
Service Failure, Service Recovery and Attribution Theory: A Conceptual Study
Authors:
Selman Temiz
,
Ramazan Kurtoğlu
Published: 2021 ,
Hitit Journal of Social Sciences
DOI: 10.17218/hititsbd.975219
FAVORITE
1
TOTAL DOWNLOAD COUNT
2155
1
FAVORITE
2155
TOTAL DOWNLOAD COUNT
ÜLKE İMAJI TÜKETİCİLERİN KALİTE ALGILAMALARINI NASIL ETKİLER?
Authors:
Ahmet Bayraktar
,
Ramazan Kurtoğlu
Published: 2014 ,
Journal of Economics and Administrative Sciences
DOI: -
FAVORITE
0
TOTAL DOWNLOAD COUNT
1725
0
FAVORITE
1725
TOTAL DOWNLOAD COUNT
Articles published in
Ahi Evran Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Erciyes University Journal of Faculty of Economics and Administrative Sciences
Hitit Journal of Social Sciences
Journal of Economics and Administrative Sciences
Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty
Pazarlama ve Pazarlama Araştırmaları Dergisi
Editorial Board Memberships
Bozok İktisadi ve İdari Bilimler Dergisi
Reviews
Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi
Erciyes University Journal of Faculty of Economics and Administrative Sciences
Journal of Erciyes Academy
Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty
Nevşehir Hacı Bektaş Veli University Journal of ISS
Publications
Service Failure, Service Recovery and Attribution Theory: A Conceptual Study
Authors:
Selman Temiz
,
Ramazan Kurtoğlu
Published: 2021 ,
Hitit Journal of Social Sciences
DOI: 10.17218/hititsbd.975219
CITED
1
FAVORITE
1
TOTAL DOWNLOAD COUNT
2155
1
CITED
1
FAVORITE
2155
TOTAL DOWNLOAD COUNT
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