Selim Yenen profile image
Selim Yenen Dr. Instructor Social Science
Publication 2 Review 3 TR Dizin Cited 1
2 Publication
3 Review
1 TR Dizin Cited
0000-0002-2208-4116

Research Fields

Customer Relationship Management Consumer Behaviour

Institution

Social Science

Popular Publications

The Effect of Consumers' Perceptions of ISO 10002 Customer Complaint Management Performance on Repurchasing Intent
Authors: Selim Yenen , Yıldıray Kızgın
Published: 2022 , Girişimcilik İnovasyon ve Pazarlama Araştırmaları Dergisi
DOI: 10.31006/gipad.981279
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 660

0

1

660

The Effect of Complaint Management Performances of Businesses on Customers’ Repurchasing Intention: A Research on Bank Customers
Authors: Selim Yenen , Yıldıray Kızgın
Published: 2022 , Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
DOI: -
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 418

0

1

418

Publications

The Effect of Complaint Management Performances of Businesses on Customers’ Repurchasing Intention: A Research on Bank Customers
Authors: Selim Yenen , Yıldıray Kızgın
Published: 2022 , Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
DOI: -
FAVORITE 1 TOTAL DOWNLOAD COUNT 418

1

418

The Effect of Consumers' Perceptions of ISO 10002 Customer Complaint Management Performance on Repurchasing Intent
Authors: Selim Yenen , Yıldıray Kızgın
Published: 2022 , Girişimcilik İnovasyon ve Pazarlama Araştırmaları Dergisi
DOI: 10.31006/gipad.981279
FAVORITE 1 TOTAL DOWNLOAD COUNT 660

1

660

Articles published in
Girişimcilik İnovasyon ve Pazarlama Araştırmaları Dergisi
Girişimcilik İnovasyon ve Pazarlama Araştırmaları Dergisi
Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Reviews

Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
There are no Crossref cited.
Popular Publications: It is determined automatically by the researchers doing research in DergiPark according to the statistics of being added to the favorites. CrossRef Cited: The citations shown in DergiPark are drawn from CrossRef. For this, the cited and cited articles must be registered in CrossRef (DOI number). ^: Citation numbers are reflected in the system by DergiPark at certain periods.
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