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Senem Etyemez
Asst. Prof. Dr.
Hatay Mustafa Kemal University
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Summary
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Research Fields
Tourism
Institution
Hatay Mustafa Kemal University
Publications
Service failures that cause customer dissatisfaction and service recovery strategies in food and beverage businesses
Authors:
Mustafa Aksoy
,
Senem Etyemez
,
Nurhayat İflazoğlu
Published: 2023 ,
Tourism and Recreation
DOI: 10.53601/tourismandrecreation.1373123
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Tourism and Recreation
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