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Binnaz Alp Dr. It is not affiliated with an institution
Publication 10 Review 15 CrossRef Cited 7 TR Dizin Cited 5
10 Publication
15 Review
7 CrossRef Cited
5 TR Dizin Cited

Research Fields

Digital Marketing Service Marketing Customer Relationship Management Marketing Research Methodology Marketing Communications Consumer Behaviour Product and Brand Management

Institution

It is not affiliated with an institution

Popular Publications

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THE RESEARCH OF CARGO COMPANIES IN TERMS OF CUSTOMER SATISFACTION AND COMPANY REPUTATION
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.874
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 627

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THE EFFECTS OF SERVICE FAILURES TYPES ON SATISFACTION, TRUST, AND INTENTION TO COMPLAIN
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.873
FAVORITE 1 TOTAL DOWNLOAD COUNT 825

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Publications

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1471

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807

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1605

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2208

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