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Binnaz Alp Dr. It is not affiliated with an institution
Publication 10 Review 16 CrossRef Cited 8 TR Dizin Cited 5
10 Publication
16 Review
8 CrossRef Cited
5 TR Dizin Cited

Research Fields

Sociological Methodology and Research Methods Digital Marketing Service Marketing Customer Relationship Management Marketing Research Methodology Marketing Communications Consumer Behaviour Consumer-Oriented Product or Service Development Product and Brand Management Tourism Marketing Tourism Management

Institution

It is not affiliated with an institution

Popular Publications

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THE RESEARCH OF CARGO COMPANIES IN TERMS OF CUSTOMER SATISFACTION AND COMPANY REPUTATION
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.874
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 683

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THE EFFECTS OF SERVICE FAILURES TYPES ON SATISFACTION, TRUST, AND INTENTION TO COMPLAIN
Published: 2018 , PressAcademia Procedia
DOI: 10.17261/Pressacademia.2018.873
FAVORITE 1 TOTAL DOWNLOAD COUNT 891

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891

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683

Publications

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1673

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889

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